--- description: Review of OPX Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: OPX | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Employee Monitoring Software](/directory/4593/employee-monitoring/software) > [OPX](/software/355147/opx) # OPX Canonical: https://www.softwareadvice.co.nz/software/355147/opx > OPX improves the operational efficiency of an organization by orchestrating the delivery of service requests to the skilled staff at the right time. OPX Operational Insight gives business managers a real-time view of productivity, utilization and quality. > > Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Corporate Modelling Services - **Founded**: 2008 ## Commercial Context - **Pricing Details**: Contact Corporate Modelling Services for pricing details. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: American Samoa, Australia, Cook Islands, Fiji, French Polynesia, Guam, Ireland, Kiribati, Marshall Islands, Micronesia, Nauru, New Caledonia, New Zealand, Norfolk Island, Northern Mariana Islands, Palau, Papua New Guinea, Samoa, Solomon Islands, South Africa and 7 more ## Features - Compliance Tracking - Employee Database - Employee Management - Employee Scheduling - Labor Forecasting - Performance Metrics - Reporting/Analytics - Time & Attendance ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Employee Monitoring Software](https://www.softwareadvice.co.nz/directory/4593/employee-monitoring/software) ## Related Categories - [Employee Monitoring Software](https://www.softwareadvice.co.nz/directory/4593/employee-monitoring/software) - [Task Management Software](https://www.softwareadvice.co.nz/directory/1412/task-management/software) - [Workforce Management Software](https://www.softwareadvice.co.nz/directory/374/workforce-management-software/software) ## Alternatives 1. [Clockify](https://www.softwareadvice.co.nz/software/355240/clockify) — 4.8/5 (9235 reviews) 2. [Connecteam](https://www.softwareadvice.co.nz/software/109560/connecteam) — 4.6/5 (5058 reviews) 3. [Hubstaff](https://www.softwareadvice.co.nz/software/10942/netsoft-hubstaff-remote-work) — 4.6/5 (1601 reviews) 4. [Teamplify](https://www.softwareadvice.co.nz/software/439840/teamplify) — 4.8/5 (73 reviews) 5. [ActivTrak](https://www.softwareadvice.co.nz/software/76251/activtrak) — 4.5/5 (577 reviews) ## Reviews ### "OPX underpinned out operational excellence journey" — 4.0/5 > **Brian** | *25 August 2022* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: Real time information, MI, productivity, utilisation, efficiency, work queue analysis, and quality control. These are critical to deliver service improvement through better Work and People Management, improved Planning and operational control. OPX delivery these well > > **Cons**: The preset MI is perfectly satisfactory, but we have had to refine to completely meet our needs > > OPX has been at the core of our operational excellence journey. We wanted to move to high performance and consistently high customer service delivery. Controlling our work, managing our people and delivering great compliant service is about speedy delivery, quality of service, and ease of relationships with our customers. We partnered with Corporate Modelling to deliver the tooling to be the backbone of our operational transformation, and combined with cultural changes and organisational restructuring, the results speak for themselves; a 600% reduction in outstanding work volumes, a reduction of costly contractor resource of 80% and a reduction in regulatory breaches of 200%. I recommend the OPX product and have used several organisations to underpin operational transformation for the benefit of the company, its customers and its performance. Corporate Modelling are a great partner, very responsive and very client focussed. ----- ### "OPX Review" — 5.0/5 > **Dean** | *17 August 2022* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: OPX is our core workflow management application within customer services for ReAssure, this was migrated within our business in 2013. This is critical for workflow processing, instant MI and forecasting, also we have regular upgrades of the OPX system through the support of CMS. We are also able to define our own requirements in terms of functionality and have been able to evolve OPX as business needs change. CMS are also continously developing OPX to improve core functionality and performance. OPX has helped drive efficiency and productivity within our customer services operations. > > **Cons**: There isn't anything I could say I least like, CMS are further developing OPX so it will be web based. > > Very good, we have now been working on OPX \& with CMS for over 9 years and have a great relationship. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/355147/opx) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data