--- description: Review of 5stelle Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: 5stelle | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Hotel Front Desk Software](/directory/671/front-desk/software) > [5stelle](/software/35467/5stelle) # 5stelle Canonical: https://www.softwareadvice.co.nz/software/35467/5stelle Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/35467/5stelle?page=2) > 5stelle\* is a cloud-based hotel management software that offers client management, sales management, hotel administration and online booking. 5stelle\* features property management, which allows users to manage pricing, reservations and hotel accounting. Users can also access this information using the mobile and tablet app. The booking engine syncs data from the hotel-booking website, which helps users avoid instances of overbooking. The product also allows clients to make bookings using the mobile app. 5stelle\* offers mobile point of sale (POS), which allows hotel staff to charge clients for products and services such as spa services, the hotel bar and swimming pool access. The product also integrates with Review Express by TripAdvisor, which enables users to import reviews for the hotel website directly from TripAdvisor. The product also offers dashboards, which allows users to track revenue and hotel performance in real time. > > Verdict: Rated **4.7/5** by 71 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 71 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: 5stelle - **Founded**: 2011 ## Commercial Context - **Starting Price**: €1,000.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: 5stelle\* requires a small one-off start-up fee and an annual fee. The annual fee is calculated based on the number of rooms. Contact 5stelle\* for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, Italian - **Available Countries**: Italy, United States ## Features - Accounting - Billing & Invoicing - Billing Rate Management - Booking Management - Built-in Accounting - CRM - Catering Management - Channel Management - Drag & Drop - Extended Stay - For Vacation Rentals - Front Desk Management - GDS/OTA Integration - Guest Experience Management - Housekeeping Management - Maintenance Management - Marketing Automation - Multi-Channel Management - Multi-Location - Multi-Property ## Integrations (1 total) - SiteMinder ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Hotel Front Desk Software](https://www.softwareadvice.co.nz/directory/671/front-desk/software) ## Related Categories - [Hotel Front Desk Software](https://www.softwareadvice.co.nz/directory/671/front-desk/software) - [Resort Management Software](https://www.softwareadvice.co.nz/directory/582/resort/software) - [Bed and Breakfast Software](https://www.softwareadvice.co.nz/directory/3741/bed-breakfast/software) - [Hotel Management Software](https://www.softwareadvice.co.nz/directory/4504/hotel-management/software) ## Alternatives 1. [Hostaway](https://www.softwareadvice.co.nz/software/165334/hostaway) — 4.8/5 (1552 reviews) 2. [Guesty](https://www.softwareadvice.co.nz/software/418418/guesty) — 4.4/5 (473 reviews) 3. [Lodgify](https://www.softwareadvice.co.nz/software/140962/lodgify) — 4.5/5 (1289 reviews) 4. [Cloudbeds](https://www.softwareadvice.co.nz/software/167761/cloudbeds) — 4.3/5 (342 reviews) 5. [Smoobu](https://www.softwareadvice.co.nz/software/123040/smoobu) — 4.5/5 (195 reviews) ## Reviews ### "perfect to manage a small luxury resort" — 5.0/5 > **DIEGO** | *12 May 2017* | Recommendation rating: 9.0/10 > > **Pros**: I believe I was one of the first people to have believed in 5stelle\* and the team. Since 2012 the PMS along with us has grown significantly. What I appreciate most is the flexibility, always in line with the needs of a Resort like ours The new Pocket PMS is great allowing me to keep in with the reception where ever I am > > **Cons**: Restaurant management needs to be improved as soon as possible. Probably this is the minus of PMS ----- ### "Our experience" — 5.0/5 > **Irene** | *20 April 2017* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Easy use, user friendly interface > > **Cons**: revenue reports can be improved > > We choose to buy this property managment system because it is a complete product. It allows us to manage easily all the issues of our Property. User-friendly software and an excellent customer service has confirmed us our first impression: Hotel 5 Stelle is an innovatice PMS with a very competitive price.Very quick set up (5 working days). It is integrated with main channel managersand it is definitely a smart soluiton for small and medium properties. ----- ### "Really Intuitive" — 4.0/5 > **Claudia** | *26 April 2017* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: The fact that is on cloud > > **Cons**: the latest update has no colored icons and it's confusing > > Cinquestelle is a really intuitive softwer that you can use in cloud, from your office and from home. Whenever there is something missing, the assistance is ready to help and improve, and often, after few months they implement the system with your request. ----- ### "Really easy to use, perfect customer service. The program works very good." — 5.0/5 > **Ottavia** | *1 May 2017* | Recommendation rating: 10.0/10 > > **Pros**: It works on the cloud, it's simply to use, it has no bugs, and if we have a problem, we can contact the help desk everytime we need > > **Cons**: nothing > > We can organized all our reservation from the OTA portals, simply using ths software. We really raccomanded this software, it's simply to use. ----- ### "A very good and useful PMS" — 5.0/5 > **Emanuele** | *3 September 2017* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: It is very fast, well integrated with others systems either to import bookings and manage CRM, very easy in daily usage.We have been using since 1 year and very satisfied > > **Cons**: I like this software, the only thing I would like to see, even not much requested by commercial market, a version for linux , at least one stable and supported distro such like RedHat or similar. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/35467/5stelle?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/35467/5stelle) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data