--- description: Review of vivenu Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: vivenu | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Ticketing Systems](/directory/4641/ticketing/software) > [vivenu](/software/354188/vivenu) # vivenu Canonical: https://www.softwareadvice.co.nz/software/354188/vivenu Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/354188/vivenu?page=2) > vivenu is a unified ticketing platform that lets you manage, market, and analyze your ticket sales effortlessly. vivenu’s innovative approach to revolutionizing the ticketing industry has allowed them to successfully obtain $65 Million in funding from major software investors who have also funded N26, Revolut, Contentful and many others. Backed by the San Francisco 49’ers, the platform is used by leading organizers like the Grammys and German first league soccer club Schalke 04. > > Verdict: Rated **5.0/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 7 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: vivenu - **Founded**: 2018 ## Commercial Context - **Pricing Details**: Please contact the provider directly for contractual pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German - **Available Countries**: Austria, Germany, Switzerland, United Kingdom ## Features - API - Barcode/Ticket Scanning - Customisable Branding - Dynamic Pricing - GDPR Compliance - Multi-Currency - Online Ticketing - Onsite Ticketing - Point of Sale (POS) - Reporting/Analytics - Seating Map - Third-Party Integrations - Ticket Reservations ## Integrations (5 total) - ActiveCampaign - HubSpot CRM - Mailchimp - Segment - Shopify ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Ticketing Systems](https://www.softwareadvice.co.nz/directory/4641/ticketing/software) ## Alternatives 1. [Eventbrite](https://www.softwareadvice.co.nz/software/133924/eventgrid) — 4.6/5 (5791 reviews) 2. [Fienta](https://www.softwareadvice.co.nz/software/308429/fienta) — 4.8/5 (188 reviews) 3. [Purplepass](https://www.softwareadvice.co.nz/software/151135/purplepass) — 4.9/5 (304 reviews) 4. [TicketSource](https://www.softwareadvice.co.nz/software/156844/ticketsource) — 4.8/5 (548 reviews) 5. [Ticket Tailor](https://www.softwareadvice.co.nz/software/158968/ticket-tailor) — 4.9/5 (595 reviews) ## Reviews ### "Park Agency with great experience so far\!" — 5.0/5 > **Kevin** | *18 June 2026* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: One thing that really stood out was their commitment to our success. They even conducted an on-site visit to help ensure our events launched smoothly and that all systems were operating properly. That level of hands-on support gave our team confidence and contributed to a successful season. > > **Cons**: Reporting was a challenge at first, but we worked with Vivenu on new reports so staff were getting everything we needed to. > > We recently completed our first year using vivenu as our ticketing platform for our three holiday light shows, and the experience has been excellent. From the beginning, the vivenu team provided outstanding customer service and support. The onboarding process was smooth, and they made it easy to build and customize our events to meet our specific needs. Whenever issues arose, their team was responsive and worked collaboratively with us to find effective solutions. One thing that really stood out was their commitment to our success. They even conducted an on-site visit to help ensure our events launched smoothly and that all systems were operating properly. That level of hands-on support gave our team confidence and contributed to a successful season. Based on our experience, I would highly recommend vivenu to organizations looking for a flexible and customer-focused ticketing solution. We are excited to continue building on what we started this year and look forward to implementing additional improvements and enhancements together in the seasons ahead. ----- ### "Highly recommended" — 5.0/5 > **Femi** | *22 June 2026* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: Very User friendly, accessible and consistent good customer service. Plus it looks good both on the back and front end. > > **Cons**: Takes a bit of time to get one's mind around some of the finer details for the platform, however their Wiki and their Customer service team are really helpful and quick, ----- ### "Flexible Ticketing Platform with Excellent Customer Support" — 5.0/5 > **Anna** | *25 May 2026* | Events Services | Recommendation rating: 9.0/10 > > **Pros**: What I like most about vivenu is the customer support and the overall approach of the account managers towards clients. The team is always very helpful, responsive, and willing to solve any issue or request we have. The product itself is very flexible and reliable, allowing us to manage multiple ticketing use cases and scenarios efficiently. > > **Cons**: During the onboarding process, it took me some time to fully navigate and understand the platform. However, with the help of the vivenu Wiki and customer support team, I was able to learn the system quickly and comfortably. > > My overall experience with vivenu has been very positive. I really appreciate how the product is constantly evolving and improving based on customer feedback and needs. The platform is highly flexible and enables us to set up many different scenarios independently, without requiring development support. I also value how data-oriented the system is — from reporting capabilities to API connectivity, everything is well tracked and customizable to fit our reporting needs. ----- ### "Vivenu Ticketing Platform" — 5.0/5 > **Devin** | *18 June 2026* | Sports | Recommendation rating: 10.0/10 > > **Pros**: Customer User Friendly Event Organizer Friendly Customizable Great for Data Tracking Great Team Support Staff with \[sensitive content hidden\] If you make a mistake it is easy to fix Easy to learn the platform > > **Cons**: During the early stages of using Vivenu, I have not found anything to dislike about the platform. It has been super useful and easy to learn. > > Vivenu has been a great platform to promote events, sell tickets, and ease the customer checkout process. It has also been super helpful for tracking data and getting information out to customers. ----- ### "PG Experience" — 5.0/5 > **Wes** | *15 June 2026* | Sports | Recommendation rating: 10.0/10 > > **Pros**: Speed and ease at the gates, technology and API connections to customize the institutional needs, shopify integration, customer information. > > **Cons**: Nothing comes to mind - vivenu has been the best and only solution to show PG they could handle the volume of their events + easibility for customer. > > The experience has been 1st class service + a smooth integration across over 28 different regions in the country. Customers have loved the convenience factor. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/354188/vivenu?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/354188/vivenu) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data