---
description: Review of Spoki Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Spoki | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Spoki

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> Spoki integrates with the WhatsApp API, enabling businesses to automate conversations and reach a large number of contacts through their channel. By utilizing buttons and predefined messages, companies can handle customer queries and create a relationship with their audience.

By taking advantage of the high open rate of WhatsApp messages, businesses can ensure that their communications reach their intended target audience. Furthermore, the platform ensures that messages will be received, even if the contact's phone number is not saved. With Spoki, businesses can import contacts, create target lists, and plan campaigns. The platform enables the integration of automation into marketing communications, allowing for personalized responses based on the buttons clicked by customers. This streamlines work across multiple activities such as sales, customer care, and marketing, and provides customers with the information they are seeking before any human intervention is required.
> 
> Verdict: Rated **4.4/5** by 45 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 45 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: NextAI Srl

## Commercial Context

- **Starting Price**: €0.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Italian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Autoresponders
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Chat/Messaging
- Chatbot
- Communication Management
- Configurable Workflow
- Contact Database
- Contact Management
- Customer Database
- Customer Engagement
- Customer Segmentation
- Customer Support
- Customisable Branding

## Integrations (16 total)

- ActiveCampaign
- Brevo
- Calendly
- GetResponse
- HubSpot CRM
- Klaviyo
- Pabbly Connect
- PayPal
- Pipedrive
- PrestaShop
- Qapla'
- Shopify
- Stripe
- WooCommerce
- Zapier

... and 1 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Conversational Marketing Platforms](https://www.softwareadvice.co.nz/directory/4671/conversational-marketing/software)

## Related Categories

- [Conversational Marketing Platforms](https://www.softwareadvice.co.nz/directory/4671/conversational-marketing/software)
- [Marketing Automation Software](https://www.softwareadvice.co.nz/directory/1686/automation/software)
- [Social CRM Tools](https://www.softwareadvice.co.nz/directory/403/social-crm/software)
- [Social Selling Software](https://www.softwareadvice.co.nz/directory/4400/social-selling/software)

## Alternatives

1. [Systeme.io](https://www.softwareadvice.co.nz/software/334889/systemeio) — 4.8/5 (2126 reviews)
2. [Brevo](https://www.softwareadvice.co.nz/software/18887/brevo) — 4.6/5 (3408 reviews)
3. [ActiveCampaign](https://www.softwareadvice.co.nz/software/5398/activecampaign) — 4.6/5 (2561 reviews)
4. [MailerLite](https://www.softwareadvice.co.nz/software/100595/mailerlite) — 4.7/5 (2256 reviews)
5. [ContactPigeon](https://www.softwareadvice.co.nz/software/449834/ContactPigeon) — 5.0/5 (283 reviews)

## Reviews

### "Spoki è veramente molto utile" — 5.0/5

> **Eleonora** | *20 May 2024* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: 1-Spoki risolve alcuni problemi di Whatsapp, come peer esempio la possibilità di inserire i nuovi numeri dal computer senza usare il telefono.
2-La possibilità di importare liste di clienti permette di risparmiare molto tempo.
3-La creazione di campagne è molto utile per programmare invii di mail massive
> 
> **Cons**: 1-Non poter modificare i messaggi una volta inviati
2-Non poter cancellare i messaggi se sbagliati

-----

### "Molto semplice" — 4.0/5

> **Riccardo** | *21 May 2024* | Automotive | Recommendation rating: 8.0/10
> 
> **Pros**: Quello che mi piace è la semplicità di utilizzo e la possibilità di implementare azioni di marketing automation
> 
> **Cons**: L’applicazione funziona bene ma è difficile implementare nuove azioni tramite capire. Sarebbe bello se si potesse seguire dei corsi.

-----

### "Recensione Spoky" — 5.0/5

> **Michael** | *11 July 2024* | Arts & Crafts | Recommendation rating: 10.0/10
> 
> **Pros**: Le automazioni è i video con le spiegazioni dei vari processi
> 
> **Cons**: Eliminazione dei contatti selezionati, a volte non li elimina

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### "Ottima soluzione" — 5.0/5

> **Claudio** | *17 May 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Ho provato spoki e sponsorizzato l'acquisto di Spoki per il nostro ecosistema di relazione con il pubblico. Abbiamo migliorato la relazione con i clienti e presto integreremo Spoki con la Mrkg automation.
> 
> **Cons**: Credo non abbia ancora una app e questo limita la praticità del sistema
> 
> Bene, siamo tutti soddisfatti e approfondiremo nuovi ambiti di impiego

-----

### "Contatti pet services" — 5.0/5

> **stefania** | *18 May 2024* | Veterinary | Recommendation rating: 9.0/10
> 
> **Pros**: Immediatezza e capacità di personalizzare le campagne specifiche
> 
> **Cons**: La chat non è modificabile e non si possono cancellare i lead negativi. 
Questo rallenta parecchio la chat
> 
> Da implementare.., ma la chat deve poter essere snellita se si vuole

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/354178/spoki)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/social-selling/spoki-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/354178/spoki> |
| en-GB | <https://www.softwareadvice.co.uk/software/354178/spoki> |
| en-IE | <https://www.softwareadvice.ie/software/354178/spoki> |
| en-NZ | <https://www.softwareadvice.co.nz/software/354178/spoki> |

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