---
description: Review of Spoki Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Spoki | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Spoki

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> Spoki integrates with the WhatsApp API, enabling businesses to automate conversations and reach a large number of contacts through their channel. By utilizing buttons and predefined messages, companies can handle customer queries and create a relationship with their audience.

By taking advantage of the high open rate of WhatsApp messages, businesses can ensure that their communications reach their intended target audience. Furthermore, the platform ensures that messages will be received, even if the contact's phone number is not saved. With Spoki, businesses can import contacts, create target lists, and plan campaigns. The platform enables the integration of automation into marketing communications, allowing for personalized responses based on the buttons clicked by customers. This streamlines work across multiple activities such as sales, customer care, and marketing, and provides customers with the information they are seeking before any human intervention is required.
> 
> Verdict: Rated **4.4/5** by 45 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 45 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: NextAI Srl

## Commercial Context

- **Starting Price**: €0.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Italian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Autoresponders
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Chat/Messaging
- Chatbot
- Communication Management
- Configurable Workflow
- Contact Database
- Contact Management
- Customer Database
- Customer Engagement
- Customer Segmentation
- Customer Support
- Customisable Branding

## Integrations (16 total)

- ActiveCampaign
- Brevo
- Calendly
- GetResponse
- HubSpot CRM
- Klaviyo
- Pabbly Connect
- PayPal
- Pipedrive
- PrestaShop
- Qapla'
- Shopify
- Stripe
- WooCommerce
- Zapier

... and 1 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Conversational Marketing Platforms](https://www.softwareadvice.co.nz/directory/4671/conversational-marketing/software)

## Related Categories

- [Conversational Marketing Platforms](https://www.softwareadvice.co.nz/directory/4671/conversational-marketing/software)
- [Marketing Automation Software](https://www.softwareadvice.co.nz/directory/1686/automation/software)
- [Social CRM Tools](https://www.softwareadvice.co.nz/directory/403/social-crm/software)
- [Social Selling Software](https://www.softwareadvice.co.nz/directory/4400/social-selling/software)

## Alternatives

1. [Systeme.io](https://www.softwareadvice.co.nz/software/334889/systemeio) — 4.8/5 (2127 reviews)
2. [Brevo](https://www.softwareadvice.co.nz/software/18887/brevo) — 4.6/5 (3445 reviews)
3. [ActiveCampaign](https://www.softwareadvice.co.nz/software/5398/activecampaign) — 4.6/5 (2561 reviews)
4. [MailerLite](https://www.softwareadvice.co.nz/software/100595/mailerlite) — 4.7/5 (2259 reviews)
5. [Mailchimp](https://www.softwareadvice.co.nz/software/111921/mailchimp) — 4.5/5 (17603 reviews)

## Reviews

### "Recensione Spoky" — 5.0/5

> **Michael** | *11 July 2024* | Arts & Crafts | Recommendation rating: 10.0/10
> 
> **Pros**: Le automazioni è i video con le spiegazioni dei vari processi
> 
> **Cons**: Eliminazione dei contatti selezionati, a volte non li elimina

-----

### "Spoki...un'azienda vincente\!" — 5.0/5

> **Luca** | *9 April 2024* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: la piattaforma Spoki è user friendly e non richiede competenze tecniche specifiche rendendola fruibile a tutti. Ci sono tante funzioni e possibilità per creare template, automazioni ed eventi che rendono il lavoro semplice e divertente
> 
> **Cons**: Ad oggi non c'è stato nulla a livello di inconvenienti o disservizi
> 
> La piattaforma è ben studiata con sezioni chiare. Il manuale e i video rendono poi tutto ancora più semplice per imparare la potenzialità dello strumento. Oltre al prodotto la differenza sta nel team Spoki, un team di ragazzi/e giovani sempre attenti al supporto e alle richieste di sviluppo con massima professionalità e dedizione al progetto.

-----

### "Ottimo servizio" — 5.0/5

> **Simone** | *4 July 2024* | Luxury Goods & Jewelry | Recommendation rating: 10.0/10
> 
> **Pros**: Ottimo servizio , automazioni che aiutano il lavoro
> 
> **Cons**: Credito non si rinnova automaticamente.

-----

### "Ottimo software con potenzialità di sviluppo molto elevate" — 4.0/5

> **Luca** | *7 November 2022* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: Direct Chat Marketing senza eguali, possibilità di creare campagne whatsapp con un costo relativamente contenuto.Possibilità di integrazione con e-commerce: funzione di recupero dei carrelli abbandonati tramite la messaggistica whatsapp è la funzione più efficace.
> 
> **Cons**: Purtroppo per chi si è abbonato al servizio prima di maggio 2022 non può usufruire di nuove funzionalità implementate in seguito a meno che non sottoscrive un nuovo contratto con la piattaforma. Inoltre sarebbe utile aver maggiori metriche nei report delle campagne in modo da analizzare e monitorare i risultati.
> 
> Complessivamente esperienza positiva, l'integrazione con altri software è fondamentale se si vogliono raggiungere risultati positivi in termini di vendite.

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### "Ottimo servizio, consigliatissimo\!" — 5.0/5

> **Sara** | *29 September 2022* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: La facilità d'uso e l'assistenza attenta one-to one del customer service sono sicuramente il valore aggiunto del prodotto. Inoltre, è stato semplicissimo integrarlo con i nostri sistemi.
> 
> **Cons**: Inizialmente si possono contattare fino a un massimo di 1.000 persone al giorno, fino a che WhatsApp non sblocca i livelli successivi per contattare fino a 10mila persone al giorno.
> 
> Grazie a Spoki abbiamo una risposta molto più veloce da parte dei nostri clienti e una % maggiore di conversione rispetto agli acquisti e alla lead generation.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/354178/spoki)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/social-selling/spoki-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/354178/spoki> |
| en-GB | <https://www.softwareadvice.co.uk/software/354178/spoki> |
| en-IE | <https://www.softwareadvice.ie/software/354178/spoki> |
| en-NZ | <https://www.softwareadvice.co.nz/software/354178/spoki> |

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