--- description: Review of Okendo Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Okendo | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/4285/review-management/software) > [Okendo](/software/353128/okendo) # Okendo Canonical: https://www.softwareadvice.co.nz/software/353128/okendo Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.co.nz/software/353128/okendo?page=2) > Okendo is the customer marketing platform that helps Shopify brands turn shoppers into Superfans. By unifying Reviews, Loyalty, Referrals, Quizzes, and Surveys, Okendo makes it easy to showcase authentic customer feedback, reward loyalty, encourage advocacy, guide product discovery, and capture insights. Trusted by 17,000+ fast-growing brands, including SKIMS, Rhode, and Oh Polly, Okendo empowers brands to build thriving customer communities. With AI-powered insights, unified customer profiles, and 65+ integrations, Okendo helps brands personalize experiences, strengthen relationships, and drive long-term growth. > > Verdict: Rated **4.9/5** by 225 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 225 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Okendo - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Okendo is offered across five pricing plans, outlined below. A 14-day free trial is available. Essential: $29 per month Growth: $99 per month Power: $299 per month Advanced: $499 per month Enterprise: Please contact Okendo directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Denmark, Finland, France, Germany, Ireland, New Zealand, Spain, Sweden, United Kingdom, United States ## Features - API - Activity Dashboard - Campaign Management - Customer Profiles - Customer Surveys - Customisable Branding - Customisable Reports - Dashboard - Data Import/Export - Email Reminders - Loyalty Program - Multi-Channel Campaigns - Multi-Channel Marketing - Negative Feedback Management - Performance Metrics - Ratings/Reviews - Referral Tracking - Reporting & Statistics - Response Management - Review Badge Management ## Integrations (39 total) - AfterShip - Afterpay - Alloy - Athos Commerce - Bazaarvoice - CartHook - EcoCart - Friendbuy - Google Ads - Google Analytics 360 - Gorgias - Justuno - Klaviyo - Linnworks - LoyaltyLion ... and 24 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Feedback and Reviews Management Software](https://www.softwareadvice.co.nz/directory/4285/review-management/software) ## Related Categories - [Feedback and Reviews Management Software](https://www.softwareadvice.co.nz/directory/4285/review-management/software) - [Customer Loyalty Software](https://www.softwareadvice.co.nz/directory/4383/customer-loyalty/software) - [Referral Software](https://www.softwareadvice.co.nz/directory/4568/referral-management/software) ## Alternatives 1. [Trustpilot](https://www.softwareadvice.co.nz/software/364802/trustpilot) — 4.5/5 (1205 reviews) 2. [TrueReview](https://www.softwareadvice.co.nz/software/193489/truereview) — 5.0/5 (154 reviews) 3. [Birdeye](https://www.softwareadvice.co.nz/software/86768/birdeye) — 4.7/5 (704 reviews) 4. [Score My Reviews](https://www.softwareadvice.co.nz/software/201586/score-my-reviews) — 4.9/5 (81 reviews) 5. [GiveMe5.ai](https://www.softwareadvice.co.nz/software/186583/GiveMe5-ai) — 4.7/5 (86 reviews) ## Reviews ### "Pretty good app but in order to sync with Klaviyo you have to get the $299/month plan\!" — 4.0/5 > **MELANIE** | *1 October 2020* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: It's pretty easy to use and to navigate and overall works well. > > **Cons**: You have to access it from Shopify and not from a website, so I cant get my social media manager to upload reveiws to Facebook unless i give her access to Shoipify. Unlike Yotpo, you have to manually share on FB page. The klaviyo integration is only on the $299/month power plan which is too pricey for me. > > I'd like to integrate with Klaviyo but I am. not at the stage that I can afford the power plan. ----- ### "Great support. Great product" — 5.0/5 > **Caitlin** | *27 November 2025* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: The team. From accounts, to onboarding, to customer success, and support. I have requested help on all matters of things at all times, and have been always met with a friendly and quick response. > > **Cons**: We are on a annual plan which bills monthly, but during Black Friday we had more orders than ever, so ran out of credits. I found the additional credits very expensive (2x more per credit than our plan). I wish the additional credits were cheaper, especially because I am on a yearly plan, and this increase in order was a one off. > > Interface is great. There's a lot of autonomy in how you are running reviews. We have seen our review rate increase as soon as we switched over. ----- ### "Love Okendo for my reviews\!" — 5.0/5 > **Josh** | *18 July 2019* | Sporting Goods | Recommendation rating: 10.0/10 > > **Pros**: It's a greatly automated email management tool that integrates with other platforms too. > > **Cons**: I wish I could schedule reviews to be posted to social media accounts. > > Service is top notch, integration is awesome, can't say enough good things\! ----- ### "Favorite review platform so far" — 5.0/5 > **Andrew** | *11 October 2024* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: We've tried many different review platforms (Judge.Me, Stamped.io, Yotpo) and Okendo has the competition beat when it comes to the combination of features and pricing. Their white-glove team helps with set up to ensure that the on-site display looks great, is there to help with integrations, and is available via chat for any questions. > > **Cons**: They've focused heavily on expanding to new products (Surveys, Quizzes, now Loyalty) and I think that's creating less of a focus on their core, original product. I'm concerned that in the long-run reviews may atrophy a bit, when compared to alternatives if they aren't iterating or releasing new features. ----- ### "Okendo is great and easy to use\!" — 5.0/5 > **Chris** | *11 October 2024* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: I really like how Okendo is easy to use and integrates seamlessly with Shopify. Their support is great and would recommend to any business looking to have ratings and reviews set up quickly. > > **Cons**: I don't like that I'm not able to directly syndicate reviews with other retailers (since Bazaarvoice owns this segment), but hope that we can do this in the near future\! Totally not Okendo's fault. ----- Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.co.nz/software/353128/okendo?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/353128/okendo) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data