--- description: Review of Okendo Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Okendo | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/4285/review-management/software) > [Okendo](/software/353128/okendo) # Okendo Canonical: https://www.softwareadvice.co.nz/software/353128/okendo Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.co.nz/software/353128/okendo?page=2) > Okendo is the customer marketing platform that helps Shopify brands turn shoppers into Superfans. By unifying Reviews, Loyalty, Referrals, Quizzes, and Surveys, Okendo makes it easy to showcase authentic customer feedback, reward loyalty, encourage advocacy, guide product discovery, and capture insights. Trusted by 17,000+ fast-growing brands, including SKIMS, Rhode, and Oh Polly, Okendo empowers brands to build thriving customer communities. With AI-powered insights, unified customer profiles, and 65+ integrations, Okendo helps brands personalize experiences, strengthen relationships, and drive long-term growth. > > Verdict: Rated **4.9/5** by 223 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 223 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Okendo - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Okendo is offered across five pricing plans, outlined below. A 14-day free trial is available. Essential: $29 per month Growth: $99 per month Power: $299 per month Advanced: $499 per month Enterprise: Please contact Okendo directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Denmark, Finland, France, Germany, Ireland, New Zealand, Spain, Sweden, United Kingdom, United States ## Features - API - Activity Dashboard - Campaign Management - Customer Profiles - Customer Surveys - Customisable Branding - Customisable Reports - Dashboard - Data Import/Export - Email Reminders - Loyalty Program - Multi-Channel Campaigns - Multi-Channel Marketing - Negative Feedback Management - Performance Metrics - Ratings/Reviews - Referral Tracking - Reporting & Statistics - Response Management - Review Badge Management ## Integrations (39 total) - AfterShip - Afterpay - Alloy - Athos Commerce - Bazaarvoice - CartHook - EcoCart - Friendbuy - Google Ads - Google Analytics 360 - Gorgias - Justuno - Klaviyo - Linnworks - LoyaltyLion ... and 24 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Feedback and Reviews Management Software](https://www.softwareadvice.co.nz/directory/4285/review-management/software) ## Related Categories - [Feedback and Reviews Management Software](https://www.softwareadvice.co.nz/directory/4285/review-management/software) - [Customer Loyalty Software](https://www.softwareadvice.co.nz/directory/4383/customer-loyalty/software) - [Referral Software](https://www.softwareadvice.co.nz/directory/4568/referral-management/software) ## Alternatives 1. [Trustpilot](https://www.softwareadvice.co.nz/software/364802/trustpilot) — 4.5/5 (1204 reviews) 2. [TrueReview](https://www.softwareadvice.co.nz/software/193489/truereview) — 5.0/5 (152 reviews) 3. [Birdeye](https://www.softwareadvice.co.nz/software/86768/birdeye) — 4.7/5 (704 reviews) 4. [Score My Reviews](https://www.softwareadvice.co.nz/software/201586/score-my-reviews) — 4.9/5 (81 reviews) 5. [GiveMe5.ai](https://www.softwareadvice.co.nz/software/186583/GiveMe5-ai) — 4.7/5 (86 reviews) ## Reviews ### "Pretty good app but in order to sync with Klaviyo you have to get the $299/month plan\!" — 4.0/5 > **MELANIE** | *1 October 2020* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: It's pretty easy to use and to navigate and overall works well. > > **Cons**: You have to access it from Shopify and not from a website, so I cant get my social media manager to upload reveiws to Facebook unless i give her access to Shoipify. Unlike Yotpo, you have to manually share on FB page. The klaviyo integration is only on the $299/month power plan which is too pricey for me. > > I'd like to integrate with Klaviyo but I am. not at the stage that I can afford the power plan. ----- ### "Okendo is great and easy to use\!" — 5.0/5 > **Chris** | *11 October 2024* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: I really like how Okendo is easy to use and integrates seamlessly with Shopify. Their support is great and would recommend to any business looking to have ratings and reviews set up quickly. > > **Cons**: I don't like that I'm not able to directly syndicate reviews with other retailers (since Bazaarvoice owns this segment), but hope that we can do this in the near future\! Totally not Okendo's fault. ----- ### "Love Okendo for my reviews\!" — 5.0/5 > **Josh** | *18 July 2019* | Sporting Goods | Recommendation rating: 10.0/10 > > **Pros**: It's a greatly automated email management tool that integrates with other platforms too. > > **Cons**: I wish I could schedule reviews to be posted to social media accounts. > > Service is top notch, integration is awesome, can't say enough good things\! ----- ### "Satisfied Customer" — 5.0/5 > **Kayla** | *7 February 2026* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: I like that Okendo offers an easy way to create a view of reviews for my bakery website. The staff are easy to communicate with, which is a big plus for me. I also appreciate that the directions are straightforward and the website has a clean appearance. What's really helpful is the chat button for instant assistance, so if I get stuck, there's always something available to guide me through the process. The initial setup of Okendo was also very easy. > > **Cons**: I find there's too much copy and paste or coding to install. I don't know anything about code, so some of the steps were new to me. There also isn’t an 'Add' button as specified in the written instructions. > > I use Okendo to manage reviews for my bakery website, appreciating its user-friendly interface, helpful staff, and instant chat support. However, I find the installation process challenging due to the coding required, which does not align with my non-technical background. I rated it a 9 out of 10 for likelihood to recommend. ----- ### "Verry happy customer\!" — 5.0/5 > **Shayne** | *15 October 2024* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: I like the UI on the website. Backend is very easy to navigate and work with. Customer service very good. > > **Cons**: Pricing can be a bit sharper, especially for low volume smaller businesses. > > Okendo has been a game-changer for us\! The integration with Shopify was seamless, and setting up review requests was super easy. I love how customizable everything is, and the reviews have really helped build trust with our customers. Their support team has been amazing too—always responsive and helpful\! ----- Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.co.nz/software/353128/okendo?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/353128/okendo) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data