--- description: Review of Okendo Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Okendo | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/4285/review-management/software) > [Okendo](/software/353128/okendo) # Okendo Canonical: https://www.softwareadvice.co.nz/software/353128/okendo Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.co.nz/software/353128/okendo?page=2) > Okendo is the customer marketing platform that helps Shopify brands turn shoppers into Superfans. By unifying Reviews, Loyalty, Referrals, Quizzes, and Surveys, Okendo makes it easy to showcase authentic customer feedback, reward loyalty, encourage advocacy, guide product discovery, and capture insights. Trusted by 17,000+ fast-growing brands, including SKIMS, Rhode, and Oh Polly, Okendo empowers brands to build thriving customer communities. With AI-powered insights, unified customer profiles, and 65+ integrations, Okendo helps brands personalize experiences, strengthen relationships, and drive long-term growth. > > Verdict: Rated **4.9/5** by 239 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 239 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Okendo - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Okendo is offered across five pricing plans, outlined below. A 14-day free trial is available. Essential: $29 per month Growth: $99 per month Power: $299 per month Advanced: $499 per month Enterprise: Please contact Okendo directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Australia, Canada, Denmark, Finland, France, Germany, Ireland, New Zealand, Spain, Sweden, United Kingdom, United States ## Features - API - Activity Dashboard - Campaign Management - Customer Profiles - Customer Surveys - Customisable Branding - Customisable Reports - Dashboard - Data Import/Export - Email Reminders - Loyalty Program - Multi-Channel Campaigns - Multi-Channel Marketing - Negative Feedback Management - Performance Metrics - Ratings/Reviews - Referral Tracking - Reporting & Statistics - Response Management - Review Badge Management ## Integrations (38 total) - AfterShip - Afterpay - Alloy - Athos Commerce - Bazaarvoice - CartHook - EcoCart - Friendbuy - Google Ads - Google Analytics 360 - Gorgias - Justuno - Klaviyo - Linnworks - LoyaltyLion ... and 23 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Feedback and Reviews Management Software](https://www.softwareadvice.co.nz/directory/4285/review-management/software) ## Related Categories - [Feedback and Reviews Management Software](https://www.softwareadvice.co.nz/directory/4285/review-management/software) - [Customer Loyalty Software](https://www.softwareadvice.co.nz/directory/4383/customer-loyalty/software) - [Referral Software](https://www.softwareadvice.co.nz/directory/4568/referral-management/software) - [Survey Software](https://www.softwareadvice.co.nz/directory/4503/survey/software) - [Customer Advocacy Software](https://www.softwareadvice.co.nz/directory/4271/customer-advocacy/software) ## Alternatives 1. [TrueReview](https://www.softwareadvice.co.nz/software/193489/truereview) — 5.0/5 (155 reviews) 2. [Trustpilot](https://www.softwareadvice.co.nz/software/364802/trustpilot) — 4.5/5 (1207 reviews) 3. [ReputationStacker](https://www.softwareadvice.co.nz/software/302386/reputationstacker) — 4.9/5 (59 reviews) 4. [Birdeye](https://www.softwareadvice.co.nz/software/86768/birdeye) — 4.7/5 (707 reviews) 5. [Score My Reviews](https://www.softwareadvice.co.nz/software/201586/score-my-reviews) — 4.9/5 (82 reviews) ## Reviews ### "Our Okendo experience" — 5.0/5 > **mikhail van spencer** | *31 July 2026* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: overall platform and ease of integration to our tech stack with shopify and other external review partners for retailers like bazaarvoice is streamlined. The up to date technologies and evolution of platform is top notch and helpful to gain more trust on your brand and products. > > **Cons**: I dont see any of it yet, we are happy at what we have and paid for. Hopefully there is other integration that would be involved in future with other big providers like skio or other. > > Very good. Superb. Our merchant account manager \[sensitive content hidden\] is on top of things and proactive in making sure that we have best in class experience and utilizing knowledge ----- ### "Reliable reviews platform for DTC Shopify brands" — 5.0/5 > **Verified Reviewer** | *30 March 2026* | Apparel & Fashion | Recommendation rating: 9.0/10 > > **Pros**: Okendo integrates cleanly with Shopify and makes it easy to collect and display UGC at scale. The review widgets are customizable enough to fit our brand without heavy dev lift, and the attributes feature (fit, quality ratings) gives customers a structured way to leave useful feedback. Solid value relative to other review platforms we evaluated. > > **Cons**: The backend UI has a learning curve and some reporting features feel underdeveloped compared to what you'd want for deeper review analytics. > > Okendo does what it promises. It drives review volume and surfaces social proof in the right places on-site. For a DTC brand on Shopify, it's one of the cleaner solutions in the space. The support team and account management are genuinely top tier, responsive, proactive, and easy to work with. Would recommend for teams that want a reliable reviews platform without needing a lot of technical overhead to maintain it. ----- ### "Love Okendo for my reviews\!" — 5.0/5 > **Josh** | *18 July 2019* | Sporting Goods | Recommendation rating: 10.0/10 > > **Pros**: It's a greatly automated email management tool that integrates with other platforms too. > > **Cons**: I wish I could schedule reviews to be posted to social media accounts. > > Service is top notch, integration is awesome, can't say enough good things\! ----- ### "No reporting" — 3.0/5 > **Kate** | *18 July 2019* | Retail | Recommendation rating: 6.0/10 > > **Pros**: I like okendo, but I find it hard to customize and really understand if its effective given that there is no real dashboard. > > **Cons**: I dont have any access to stats about customers using this deature, or the abikity to maek changes without a rep. > > Our rep is great, its also hard to get in touch when we are in different time zones though. ----- ### "Insightful, customizable, and backed by a great team." — 5.0/5 > **Cami** | *30 June 2026* | Apparel & Fashion | Recommendation rating: 8.0/10 > > **Pros**: Beyond the product itself, \[sensitive content hidden\] and his team have been receptive to our customization requests and worked with us to tailor the experience to fit our brand and our users' needs. > > **Cons**: I would like to have been able to customize alignment \& spacing out of the box. As well as button placements and minor UI things. > > Okendo has been a good for our team, with powerful review and insights features paired with a genuinely collaborative, responsive support team. ----- Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.co.nz/software/353128/okendo?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/353128/okendo) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data