--- description: Review of Mango Voice Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Mango Voice | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [VoIP Software](/directory/4508/voip/software) > [Mango Voice](/software/351613/mango-voice) # Mango Voice Canonical: https://www.softwareadvice.co.nz/software/351613/mango-voice Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/351613/mango-voice?page=2) > Your office is now available wherever and whenever you need it. With Mango Voice's enterprise-grade, cloud based, VoIP phone system, you can stay connected to customers, patients, and team members through great features like, Call \& Text from your business phone number, Auto Reply SMS, Automated Missed Call SMS, Webphone Access and many more. Mango also integrates with your favorite PMS or PES, providing powerful tools like ScreenPop, Click 2 Call, and Smart Call Routing. If you have any questions about your Mango service, call our U.S.-based, in-house customer support for unmatched, old fashioned customer service. Call directly, text, start a live chat, email us, or even message us on Facebook or Instagram. Whatever is most convenient for you. Mango is here for you. > > Verdict: Rated **3.7/5** by 110 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 110 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Mango Voice ## Commercial Context - **Starting Price**: US$32.95 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Visit us @ https://mangovoice.com/pricing for more pricing details. - **Target Audience**: 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Alerts/Notifications - Automated Attendant - Automatic Call Distribution - Call Centre Management - Call Conferencing - Call Disposition - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Tracking - Call Tracking Metrics - Call Transfer - Callback Scheduling - Caller ID - Chat/Messaging - Communication Management ## Integrations (5 total) - Dental Intelligence - Legwork - ORYX - XLDent - Yapi ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software) ## Related Categories - [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software) - [Call Centre Software](https://www.softwareadvice.co.nz/directory/4588/call-center/software) - [Telephony Software](https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software) - [Business Phone Systems](https://www.softwareadvice.co.nz/directory/1714/business-phone-service/software) - [Call Recording Software](https://www.softwareadvice.co.nz/directory/1718/call-recording/software) ## Alternatives 1. [Ringover](https://www.softwareadvice.co.nz/software/120988/ringover) — 4.7/5 (881 reviews) 2. [800.com](https://www.softwareadvice.co.nz/software/120982/800-com) — 4.7/5 (346 reviews) 3. [Nextiva](https://www.softwareadvice.co.nz/software/2683/nextiva-business-voip) — 4.6/5 (919 reviews) 4. [RingEX](https://www.softwareadvice.co.nz/software/173497/officeuk) — 4.2/5 (1205 reviews) 5. [3CX](https://www.softwareadvice.co.nz/software/4936/3cx-phone-system) — 4.4/5 (467 reviews) ## Reviews ### "You're going to love it\!" — 5.0/5 > **Stephanie** | *1 April 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Mango Voice is the easiest to use, easy to integrate, and perfect all-in-one system for calls, texts, voicemails, faxing, etc. They offer an easy to use, easy to customize portal that way you can design your phone system exactly how your business needs. They offer AI services for transcription and/or virtual reception and amazing customer support\! It's a wonderful value\! > > **Cons**: Sometimes they can have a small lag when talking to people on the phone. Overall, however, I didn't really have an issue. ----- ### "MangoVoice - They will impress you." — 5.0/5 > **Matt** | *27 May 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: What i like about Mango Voice is the team is willing to work with you to solve issues. Most of the time when you purchase a product, after they have your money and name on the dotted line you get back thrown into the queue of everyone else. Our account rep has been amazing and always white gloves our issues for us. > > **Cons**: Mango Voice is still new and working on adding features like Security Groups for user management. When it comes to IT, these kinds of things are imperative. > > I am very pleased with Mango Voice. Their willingness to white glove our issues sets them up higher for success. ----- ### "Awesome System\!" — 5.0/5 > **Kathy** | *19 March 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Great phone system, easy to navigate and use\! Receiving voicemails, updating messages, and getting support is always easy\! > > **Cons**: We still run into the issue of the phones not working hen service is down, which makes patient communication hard at times ----- ### "Unhappy Customer" — 1.0/5 > **Nicki** | *19 August 2024* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Friendly customer support. They provided training and helped us set up the phone tree > > **Cons**: When it was time for renewal they doubled the price stating that upon review of the account there are 5 user but we were paying for 3 users. Ofcourse, that was incorrect and we only were using 3 phones. I do not know how they perform their audit but it was done incorrectly. Also, after a year with them we realized they had a inaccurate caller ID for us. The caller ID was displaying a rondom name not our business name. > > You can only access their portal and call log from USA and Canada. When I was on vacation in Europe I was unable to check the call log. ----- ### "Great Quality with Mango Voice" — 4.0/5 > **Chelsea** | *3 May 2022* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Mango Voice has streamlined our practice and brought it up-to-date with VoIP services that integrate well with our Yapi software. Caller ID, Yapi integration, personalized phone settings, and call recording have really helped our dental practice evolve and given us more capabilities to better serve our patients. > > **Cons**: The mobile app could use some work - notifications are usually non-existent and would be helpful to have voicemails be able to be retrieved on mailbox after being heard on mobile app and having other features on mobile app would be great. Sound quality on call recording for the other participant plays back very quietly, hard to hear at times. The support person assigned to our office is less than superb - when contacting via the messenger online, it asks to enter an email and phone number so they can reach out to us (I don't have all day to monitor for a response on the website as we are a busy practice) and they NEVER call back. The only time I've received a call back was when I left a negative review. I informed the person who responded to my negative review of why it was left, however, the issue has occurred multiple times since then. > > Overall, we have had a positive experience with Mango Voice since implementation. Although there has been kinks along the way, the service is great and pretty reliable. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/351613/mango-voice?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/351613/mango-voice) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data