--- description: Review of Rosemark Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Rosemark | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [iPad EMR Software](/directory/14/tablet-pc-emr-medical-software/software) > [Rosemark](/software/3506/rosemark-home) # Rosemark Canonical: https://www.softwareadvice.co.nz/software/3506/rosemark-home Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/3506/rosemark-home?page=2) > Rosemark Home Care Management by Shoshana Technologies is a cloud-based healthcare solution for organizations in the homecare industry. The solution offers applications to keep track of patient information, billing, scheduling, marketing and client retention. Rosemark's scheduling module is at the core and offers visibility over the color-coded calendars, skills matching, mapping and caregiver exclusions. Shift orders can be sent out from the solution to field staff via text. Billing and Payroll are integrated into the solution and connect seamlessly with QuickBooks. Invoices can be generated directly from the schedule. Rosemark's task menu helps office staff stay organized. Caregivers can access their schedules online and stay up to date on any changes in real-time. Management reports track information on caregivers, client retention, marketing, revenue, payroll and more. The solution is also accessible remotely via different mobile devices. Services are offered on a pay-as-you-go pricing model that includes support via phone, online community and through other online resources. > > Verdict: Rated **4.7/5** by 95 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 95 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Shoshana Technologies - **Location**: Ann Arbor, US - **Founded**: 1991 ## Commercial Context - **Starting Price**: US$100.00 - **Pricing model**: Other - **Pricing Details**: The Rosemark System offers tiered pricing based on scheduled shift hours. Contact sales for a free quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - API - Activity Tracking - Billing & Invoicing - Care Plan Management - Caregiver Management - Charting - Claims Management - Client Management - Client Portal - Clock In/Out - Communication Management - Compliance Management - Customisable Reports - Document Management - Electronic Signature - Employee Management - Employee Portal - GPS - HIPAA Compliant - Home Health Care Management ## Integrations (2 total) - Home Care Pulse | Experience Management - QuickBooks Online Advanced ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [iPad EMR Software](https://www.softwareadvice.co.nz/directory/14/tablet-pc-emr-medical-software/software) ## Related Categories - [iPad EMR Software](https://www.softwareadvice.co.nz/directory/14/tablet-pc-emr-medical-software/software) - [Web Based Medical Billing Software](https://www.softwareadvice.co.nz/directory/15/web-based-medical-billing-software/software) - [Home Care Software](https://www.softwareadvice.co.nz/directory/4779/home-care-software/software) - [Medical Software](https://www.softwareadvice.co.nz/directory/4527/medical/software) - [Home Health Care Software](https://www.softwareadvice.co.nz/directory/4406/home-health/software) ## Alternatives 1. [AxisCare](https://www.softwareadvice.co.nz/software/126808/axiscare) — 4.6/5 (729 reviews) 2. [InMyTeam](https://www.softwareadvice.co.nz/software/257114/inmyteam) — 4.6/5 (85 reviews) 3. [GEOH](https://www.softwareadvice.co.nz/software/185626/geoh) — 4.9/5 (148 reviews) 4. [eRSP](https://www.softwareadvice.co.nz/software/276586/ersp) — 4.2/5 (99 reviews) 5. [Alora Home Health](https://www.softwareadvice.co.nz/software/2085/alora) — 4.5/5 (151 reviews) ## Reviews ### "Five stars for Rosemark." — 5.0/5 > **Daniel** | *1 May 2025* | Individual & Family Services | Recommendation rating: 10.0/10 > > **Pros**: They have continuously improved their system roling out the second version of their caregiver app just over a year ago. I cannot say enough about their customer service. They answer our calls and answer our questions quickly. Their email support has been equally responsive and supportive. > > **Cons**: There is a learning curve for my schedulers. They must do the tutorials, because the desktop version of Rosemark is not as intuitive as the web version. The desktop version is much faster and easier to use once you have learned the process. > > HomeJoy of Kalamazoo has been using Rosemark since 2016. We needed to upgrade our systems at that time and it was a huge upgrade. I looked into another software system which was saying they are the next best system in 2022 and found it was not as functional or easy to use. ----- ### "Mark of Excellence" — 5.0/5 > **Vanessa** | *20 February 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: As a homecare provider, it is and was very important to have to Best Service Provider in the Industry and there comes Rosemark... Life has Never been simpler Everything that is Necessary in ONE Bundle Service Unspeakable. Always get Positive results in various situations Rosemark is there. > > **Cons**: I actually have no Cons.... Unbelievable > > The Best decision as a Small Business Owner, they Truly have my best interest ----- ### "Needs updating" — 2.0/5 > **Moises** | *22 March 2021* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: At the time it was easy and seemed to meet our needs. Support Staff is excellent > > **Cons**: Rosemark does not get updated. Simple things like multiple phone numbers and email addresses are not accommodated in the base program. when it is requested they say it is on the list to be updated, yet it never happens. I'm wondering if they are actually getting out of this field of service as it is so outdated. > > Love the staff - the program is very limited and does not accommodate changing needs. TIME TO UPDATE THE FIELDS ----- ### "Flexible System for accurate Scheduling" — 5.0/5 > **Jill** | *26 November 2019* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: This system is very flexible so that features and use can be customized to conform to the users needs. For example we use the Pending and Completed Tasks to A) monitor employee performance B) follow-up on operational tasks and C) establish weekly and other periodic accounting procedures, among other things. Also we have different types of service and can establish different pay and bill rates at a global level or down to the customer and employee level. The flexibility of the system allows each company to manage their business based on their needs and prioritites. > > **Cons**: Reporting, at least the canned type is somewhat limited. You are able to export the data into other applications such as Microsoft Word and Excel and build reporting that suites your needs, however the system provided reports are limited. I believe because the system is so flexible it would be difficult to develop a lot of reporting because many of the users are using features in different ways. > > This system provided the billing and payroll flexibility we needed at the time we converted. Since that time we have been overwhelmed by the outstanding customer support we have received. They continue to enhance the system capabilities, adding EVV capabilities, adding features related to the loss of the "Companionship Exemption" and modifications to Wage and Hour rules and regulations, providing Forms required by State and Federal insurance and benefit providers, mobile based phone applications, and electronic texting capabilities to reached our employees in fast and efficient ways. ----- ### "A terrific move to Rosemark" — 4.0/5 > **Tammi** | *5 April 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: We really appreciate the following features: 1. customer service is fabulous 2. the flexibility to change rates and make adjustments to shifts 3. the ability to view invoices before sending them to QuickBooks > > **Cons**: There are a few things that would be helpful to us that we cannot current do: 1. export a veteran claim by individual or by a selected batch 2. choose hours of the day for pay/bill rules (e.g., we pay OT rates for Christmas Eve and New Year's Eve from 5p-midnight) 3. a report which summarizes travel time for a selected period 4. a pop-up menu which lists caregivers who are eligible to serve a selected client that is ordered by distance from the caregiver's home address to the client's address 5. a report that would help us to determine the amount of nonbillable mileage to pay to caregivers Also, one cumbersome process is creating a CSV for a payroll export. It is a little counterintuitive and "tech-y." > > Our electronic billing has been transformed through our switch to Rosemark. Before Rosemark, we sometimes had to wait months for payment from the VA, and now the VA typically pays us within ten days. Since we have been a consistent customer of our electronic biller for years, we know that the problem must have been on our software provider's end. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/3506/rosemark-home?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/3506/rosemark-home) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data