About Mobile Text Alerts

Mobile Text Alerts is an online SMS marketing platform that helps businesses of all sizes send bulk text messages to customers. The platform comes with a centralized inbox, which lets users view subscribers' replies on campaigns, engage with clients in two-way conversations and respond to questions. Features of Mobile Text Alerts include picture messaging, drip campaigns, group creation, automated replies, mobile surveys and more. Businesses can utilize reply-forwarding capabilities, which lets representatives send customers' responses to mobile devices and engage in conversation with subscribers using phones. Additionally, it provides text-in to subscriber module for customers to receive updates on business services by sending a single word text. Mobile Text Alerts comes with an application programming interface, which lets businesses integrate the system with Zapier, Mailchimp, ActiveCampaign, ClickFunnels and more. Pricing is available on monthly subscriptions and support is extended via
Mobile Text Alerts Software - Mobile Text Alerts message templates
Mobile Text Alerts Software - Mobile Text Alerts message replies
Mobile Text Alerts Software - Mobile Text Alerts manage campaign keywords
Mobile Text Alerts Software - Mobile Text Alerts message templates - thumbnail
Mobile Text Alerts Software - Mobile Text Alerts message replies - thumbnail
Mobile Text Alerts Software - Mobile Text Alerts manage campaign keywords - thumbnail

Mobile Text Alerts pricing

Mobile Text Alerts has a free version and offers a free trial. Mobile Text Alerts paid version starts at US$25.00/month.

Starting Price:
US$25.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Mobile Text Alerts

Google Workspace

4.7 (17070 Reviews)
Google Workspace (formerly G Suite) is a cloud-based suite of collaboration and document management tools designed to...

Verizon Connect

3.2 (922 Reviews)
Verizon Connect is a cloud-based electronic logging device (ELD) and fleet management platform that provides GPS fleet...

Textline

4.9 (166 Reviews)
Textline is a cloud-based text messaging solution, which enables businesses to connect with clients using phone...

Textedly

4.5 (353 Reviews)
Textedly is a cloud-based SMS marketing tool for businesses of all sizes. The system offers mass group texting, text...

TextUs

4.7 (120 Reviews)
TextUs is an internal communications solution designed to help businesses manage contacts, conversations, SMS marketing...

Textmagic

4.6 (252 Reviews)
Textmagic is a business messaging platform used by over 30,000 companies worldwide to send mass texts, manage two-way...

SplitMetrics Optimize

4 (1 Reviews)
SplitMetrics Optimize platform is dedicated to help mobile-first businesses worldwide to validate ideas, launch and...

Marketing 360

4.5 (1125 Reviews)
Marketing 360 is a cloud-based marketing platform suited for entrepreneurs as well as small and midsize businesses....

Bloomreach

4.8 (56 Reviews)
We want to help you to make full use of our tools so that you're set up for winning from day zero. Bloomreach connects...

EQUP

4.6 (10 Reviews)
EQUP is designed is to bridge the gap between the currently available solutions and the requirements of small business...

ROUTEE

4.0 (23 Reviews)
Routee is a cloud-based platform designed to help businesses of all sizes manage the entire workflow of SMS marketing,...

EngagePackage

0
EngagePackage is a customer engagement software that helps businesses manage customer profiles, surveys, loyalty...

User.com

4.6 (36 Reviews)
User.com is a full-stack marketing automation platform that converts visitors into satisfied and loyal customers. The...

SimpleWorks

4.5 (15 Reviews)
SimpleCRM, offered by Simpleworks, is an exceptional CRM and AI-based solution designed specifically for mid-sized and...

TextP2P

4.9 (114 Reviews)
TextP2P is the ultimate text messaging platform for sending bulk campaigns, automated messages, and having 2-way...

Mobile Text Alerts Reviews

Overall rating

4.6
Write a Review!

Feature rating

Value for Money
4.4
Functionality
4.3
Ease of Use
4.5
Customer Support
4.7
Loading...

All Mobile Text Alerts Reviews

Filter by:
Sort by:
84 reviews
Keith
Keith
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 25/05/2023

User Friendly Text Marketing Strategy

Mobile Text Alerts is the ideal SMS marketing solution for businesses looking to reach their customers at the correct time. With its user-friendly interface, businesses can easily communicate with their customers, employees, and audience when it is meaningful. This platform is perfect for generating sales, announcing notifications, and maximizing engagement in a reasonably priced and efficient way.

Pros

What I found nice was the integrations. They have options such as Salesforce, Facebook, Constant Contact and many more. Another good thing is live support chat feature in case if you experience any trouble during the integration process. We built a nice landing page with the goal of building a subscriber’s list. We can now set up a welcome message to send out to our subscribers.

Cons

I wish they had a file attachment built inside the platform.

Response from Mobile Text Alerts

Hi Keith,

Thank you so much for your kind review! We're glad you've found it useful for engaging with your customers.

We would be interested to hear more about your suggestion of a file attachment - you are able to attach files within the platform on your "Send a Message" page, if it helps.

Let us know at [email protected] if you have any questions about that or any more details about what you're looking for.

Thank you again!

Replied 14/08/2023
Leslie
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 7/01/2020

Great for places with multiple groups

We got this program to use for our trauma alerts. We have ended up using it for so much more. We regularly communicate with our staff anything of an urgent nature. The program lets you know who has opted out so you know exactly who gets the messages.

Pros

I love that we can have multiple groups with different members. People can be in one or many groups. We can message some or all and its super easy.

Cons

When member reply it only goes to one administrator. We have a nursing admin team of 5 and it would be great if all 5 could get the reply's that the members send.

Alternatives Considered

Verizon Connect

Reasons for Switching to Mobile Text Alerts

This program was a better value and met all of our needs. We love it! We are considering going hospital wide for all areas as an urgent messaging system in our Emergency Preparedness plan. I highly recommend this product to any team with multiple members.

Response from Mobile Text Alerts

Thank you so much for taking the time to submit a review!

We appreciate your thoughts and are glad the software has worked well for you, and appreciate the feedback on what could make it better for you.

(There are customizations available for a customization fee that would be able to accomplish what you described if you had any interest in that - Feel free to reach out to [email protected] if you have any questions about that.) :)

Replied 13/01/2020
Crystal
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Features
3
Ease of Use
2
Customer Support
3

3.0
Reviewed on 19/01/2025

Did not meet my needs

Overall, this software was not a good fit for my needs. It was a frustrating user experience and very expensive for my needs. I ended switching to a competitor software that offered a better user experience and had better pricing.

Pros

I liked the Dashboard the most with Mobile Text Alerts. It offers a birds eye view of many topics in one space. You can quickly view Engagement, Newsfeed, Used Message Credits, Subscribers, Messaging Speeds, and Recent Messages.

Cons

I did not like the pricing for the software or the user interface for the messenger component, which is the main reason I subscribed to this tool. Also, the subscribers feature is confusing and very time consuming to add users/numbers to the software. My assistant spent a lot of time trying to get it set up the way we needed it to be.

Alternatives Considered

Textmagic

Reasons for Switching to Mobile Text Alerts

I actually cancelled my subscription with Mobile Text Alerts and switched to Textmagic.

Response from Mobile Text Alerts

Hi Crystal,

Thanks for your review! Sorry to hear you had a frustrating experience!

If you send the words "Capterra Free Months" to [email protected], we'll apply 2 free months for the hassle + a free coaching call to help work through any difficulties you're experiencing (and to offer coaching on any SMS strategies or tactics you might be able to implement for your business).

And we would love to hear more about how your experience could have been better!

Thank you for giving us a try and we'd love to continue working together if possible.

Replied 21/01/2025
Alnetter
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 26/09/2020

Coinpot

alot I dont spend all day on my phone any more

Pros

The ease of having multiple message 1 click

Cons

its been reliable and it cuts hours off

Alternatives Considered

Google Workspace

Reasons for Switching to Mobile Text Alerts

Gives me more time to conduct my business development less time writing ads

Response from Mobile Text Alerts

Hi there,

Thanks so much for the nice feedback! Glad you've had a good experience thus far! :)

Feel free to let us know if you have any questions - you can reach out via live chat or email [email protected].

Best,
Sam Pelton

Replied 10/10/2020
Carlos
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
0

4.0
Reviewed on 7/06/2024

Mass texting made easier!

Pros

The biggest advantage of using Mobile text Alerts is the ability to create text that will sent to multiple guest staying at our hotel at once. This allows us to sent alerts such as breakfast schedules, dinner times, and group event schedules.

Cons

The Mobile Text Alerts do not always send to our guest, especially if they have a poor connection. A lot of the messages we send at times may appear on phones as an attempt to send spam or junk text.

Response from Mobile Text Alerts

Hi Carlos! Thanks for taking the time to leave a review and glad to hear you've found that the services make mass texting easier!

Sorry to hear about some of the cons you mentioned - We'd be happy to help out with any message delivery issues you're experiencing. Feel free to reach out to [email protected] and we can help make sure you're getting the best delivery rates possible.

Replied 11/06/2024
Yerson
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 29/04/2024

Professional Communication Software for Organizations

Pros

Mobile Text Alerts has better messaging solution, and the delivery is done on time.

Cons

Mobile Text Alerts has included all communications solutions, and no performance defect.

Response from Mobile Text Alerts

Thanks for the kind feedback, Yerson! Feel free to let us know if you ever have any questions or need anything.

Replied 30/04/2024
Walker
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 11/08/2024

Quick and affordable SMS alerts

Pros

Simple and quick SMS text alerts to customers in just a few clicks with Mobile Text Alerts

Cons

SMS has never failed or bounced back ever since deployment

Response from Mobile Text Alerts

Hi Walker,

Thanks so much for your kind review! And great to hear you're able to connect to customers via SMS.

Let us know if you ever have any questions or concerns!

Replied 13/08/2024
Nicole
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 16/09/2024

Mobile Text Alerts is perfect for all marketing purposes

Very happy with being able to send mass texts to groups and target audiences.

Pros

Mobile text alerts have been great for our sales and marketing team to keep in touch with potential buyers.

Cons

There is literally nothing to dislike about this. It's easy, you just type and go.

Response from Mobile Text Alerts

Thanks for your kind review, Nicole! Happy to hear you've had a positive experience and as always, feel free to let us know if there's anything you ever need on our end!

Replied 17/09/2024
Wardell
Wardell
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 27/07/2018

My church has been using MTA for two years and we are continually adding new features.

It a simple and very effective mode of communication. Love it.

Pros

The best feature is the new text to speech. The customer service is insane. They will respond even on Sundays. Wow!

Cons

They down side is the reduction in MMS characters from 1500 to 660.. it's taking me twice as long to construct a messages because I have to cut it short. Errrg

Response from Mobile Text Alerts

Hi Wardell,

Thank you for the nice review! We're glad you've had a good experience! :)

The character limit for MMS is actually still 1550 - If you're having issues with that or your dashboard isn't reflecting that please let us know at [email protected] and we can look into it for you!

Replied 1/08/2018
David
David
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 30/09/2018

Mobile Text Alerts is the perfect text marketing tool for our needs.

I have been using Mobile Text Alerts for about a year and the features have continued to grow. It has been a perfect way for us to keep in touch with our customers without having to depend on the reach of our social media accounts, which waxes and wanes with each algorithm update.

Pros

Value, ease of use, and the features that make it perfect for a direct network sales business.

Cons

I really don't have any complaints. I think it does what it is intended to do very effectively and efficiently.

Response from Mobile Text Alerts

Hi David,

Thank you for the kind review! We hope you continue to find great success! :)

Best,
Mobile Text Alerts, LLC

Replied 3/10/2018
Andrea
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 27/08/2018

I LOVE Mobile Text Alerts

I am able to communicate with staff all over the city in an instant. I don't have to leave a message or rely on email. We use mobile text alerts daily.

Pros

It's easy to use and it's extremely helpful for our staff. I think this was one of the BEST investments we have made.

Cons

The software if wonderful, if there would be one thing I would change it is how to verify who I am sending the text too if I am sending multiple texts. I have to go back and uncheck a checked name to be sure they are not getting the next text. If there was a little box to the side with the names that I could uncheck or a clear button for the names only (not the text). Other than that...it's WONDERFUL!!!

Response from Mobile Text Alerts

Thanks for your kind words! We will look into your idea and see if we can work that in!

Replied 28/08/2018
Kristen
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 6/01/2020

Perfect!

We love it! Great, functional and helpful for our business!

Pros

Affordable and functional! I love that its easy to use and low cost.

Cons

It'd be great to see more features integrated into it -- video messaging would be great!

Response from Mobile Text Alerts

Thank you so much for your review! Glad to hear you've had a good experience! We'd be interested to hear other feature ideas you might have - Feel free to let us know at [email protected] if you have any other feedback on that. :)

Replied 7/01/2020
Alisha
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
5

4.0
Reviewed on 9/01/2020

Review of text alerts

Pros

Its easy to use and we like that we can add subscribers ourself- our customers like that we can add them on their behalf

Cons

Seems like many of our customers get unsubscribed without wanting to me

Response from Mobile Text Alerts

Thank you for your review and feedback!

Glad to hear you you've found it easy to use. :)

Sorry to hear you've had some issues with unsubscribes! If people reply STOP to any of your messages they will be unsubscribed.

You're welcome to reach out to [email protected] and we could help troubleshoot any issues you might be experiencing as well!

Replied 13/01/2020
David
  • Industry: Security & Investigations
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 17/08/2018

Amazing Service

The customer service is absolutely wonderful; I would highly recommend it to others. The product itself has done a great job of serving our needs.

Pros

The user interface is super functional and easy to use and is actually also enjoyable to view.

Cons

I wish I could quick add 5-20 contacts at once rather than only being able to add one at at time or uploading a file. It is just a preference and a relatively small one at that.

Jesse
  • Industry: Individual & Family Services
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 5/11/2018

Mobile Text Alerts is great!

Mobile Text Alerts has been great for us. We use it all of the time to contact employees and send memos about trainings, etc. Customer support has been fantastic when there has been any issues that we needed help with. They are quick to respond and answer any questions.

Pros

The software is easy to use. It's easy to navigate and very simple to use.

Cons

I have not found anything yet that frustrates me or that I don't like.

Response from Mobile Text Alerts

Hi Jesse,

Thank you so much for your kind review and positive feedback!

We hope to continue to provide a valuable and positive experience for you! :)

Replied 14/11/2018
Asael
  • Industry: Religious Institutions
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 16/10/2018

Great program and service

Pros

The most I like about this software is everything from customer support to the ease of use and that is is not expensive. Also that I can use it everyday and that there are no limited amount of messages of things I can send out. It is very useful for my church and I.

Cons

Nothing everything is great. The software itself I haven't seen anyone else be this advanced.

Response from Mobile Text Alerts

Hi Asael,

Thank you for your nice feedback! :)

We hope to continue to provide a positive experience for you!

Replied 2/11/2018
papy
  • Industry: Leisure, Travel & Tourism
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5.0
Reviewed on 6/01/2020

Mobile Alerts

It has been great. This has helped me with reaching my user MUCH faster than email. In some cases I would have not heard back from them at all because many don't check their email often or either it will redirect to spam. With mobile alerts I can reach them where they are and have piece of mind that the message was not only received but read. And my retention has increased as well.

Pros

The integration and simplicity of it all.

Cons

When sending a picture message it costs me more of my allotment to send out the same message but will an image.

Response from Mobile Text Alerts

Hi Papy,

Thanks for your comments! We do believe that texting is a much more effective way to reach people than email.

In regards to the picture messages using more allotment, the picture messages can also have over 9 times the character limit than regular SMS, if that helps. :)

Feel free to reach out to [email protected] with any other questions or comments!

Replied 7/01/2020
Angelique
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 25/09/2020

Excellent software

Great

Pros

Easy to understand what things you need to get the text alerts

Cons

Something a little confusing understanding some of the comands

Response from Mobile Text Alerts

Hi Angelique,

Thank you so much for your nice feedback! Glad to hear you've had an overall good experience thus far. Sorry some aspects have been a little confusing- Feel free to live chat with us or email us at [email protected] if you need help with any explanations! (You can also check out our Help Center at https://mobile-text-alerts.zendesk.com/hc/en-us )

Best,
Sam Pelton

Replied 10/10/2020
Jeff
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 7/01/2020

Awesome Product

We have been able to grow our business through the use of the tool.

Pros

Ease of use! Both on the mobile web browser

Cons

I cannot think of one really. The service and support has been very helpful.

Response from Mobile Text Alerts

Thank you so much for your kind words and feedback!!

It's great to hear the service has been useful to help grow your business!

Please feel free to let us know if you ever have further questions or feedback or if you needed anything else on our end (you can email at [email protected]). :)

Replied 13/01/2020
Donna
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 21/09/2018

I love the text messaging

I think it has increased my business because I just have to hit one button to reach my clients

Pros

that it reaches all my customers that sign up

Cons

sometimes a customer will tell me they did not receive their alert but I think it is on their end

J.R.
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 5/11/2018

Awesome Service

The customer service is amazing if you would ever have issues.

Pros

Being able to schedule mobile text message events.

Cons

Little issues but always fixable on fixing the issues.

Chandler
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 29/09/2018

Great platform, great customer service

These guys have been great. I love their platform and their customer service is amazing.

Pros

Ease of use, deliverability. Very easy to send texts out.

Cons

There's not much to say here, great product.

Valerio
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
3

4.0
Reviewed on 12/02/2018

Very good tool, not so much price scheme

This software did not help me much since it came out very expensive. The tool works well, however, I prefer to pay for the messages I actually send instead of paying for a service where I'm not sure if I'm making the most of my money.

Pros

I like that it is easy to send messages. Uploading the contact database is very simple and allows you to include opt-in forms on my website. Additionally, I can program the messages for the future.

Cons

What I do not like is that the price is not based on the number of messages I send, but on the number of subscribers on my list. I send few messages but my list of contacts is large so this service does not adapt to my needs.

Response from Mobile Text Alerts

Thank you for the feedback, Valerio! :) We appreciate you taking the time to give us a review!

And to address your 'cons', we do have pay-per-text plans available! :)
mobile-text-alerts.com/pay-per-text

Replied 28/02/2018
Lance
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 12/09/2017

I am a difficult customer, but I love these guys. I have had 5 other services.

Communication and instant staying in touch

Pros

The cost allows us to grow and not be cramped by texting limits. We can add elements or take them away. No one has a system like that.

Cons

It took me too long to find out about it. I wasted time in trying out others. I was surprised that the texts were simple text,

Response from Mobile Text Alerts

Hi Lance,
Thanks for the kind words! Please let us know if we can help with anything

Replied 13/09/2017
Brandy
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 1/10/2018

Overall happy with service

Pros

I like most about mobile text alerts is, it’s user friendly.

Cons

I don’t like when I send a text it sends in multiple text. I’d like only in ONE text.

Response from Mobile Text Alerts

Hi Brandy,

Thank you for your review! Glad you've had an overall positive experience! :)

In regards to the texts being sent as multiple, SMS texting can only have so many characters but you are also able to select the option to send your message as an MMS on your Send a Message page. This will cause your message to count as 3 messages instead of 1 but will allow you to have up to 1550 characters and will also allow you to attach an image.

Hopefully that helps! Let us know if you have any questions or issues. :)

Replied 3/10/2018
Verified Reviewer
  • Industry: Gambling & Casinos
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 25/09/2023

Great and Simple SMS Tool

A great tool for first time text marketers!

Pros

Easy SMS tool that is great for teams that have not used SMS yet, but do have a marketing strategy.

Cons

Does not have a lot of integration options. If you do not use the most expensive marketing tools, it might not integrate.

Response from Mobile Text Alerts

Thank you so much for taking the time to leave a review! It's great to hear that you've found it helpful and simple.

Thank you also for the feedback on integration! If it helps, you can use the API to set up custom integrations. You can get more info on that if you'd like - you can email [email protected] if you have any questions.

Replied 24/11/2023
Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1.0
Reviewed on 8/07/2022

It needs more work

Run

Pros

Their marketing is pretty good and promising, but actual product falls short.

Cons

The product is in its infant stages and needs a ton of work. The backend(s) dont match. They use two different interfaces which is unprofessional. The system crashes and locks you out when trying to use it. Documentation is NOT updated to match the current control panel. Sign-up message modifications don't seem to take and different outputs depend on whether someone signs up via QR code or signup form. Campaign consistency matters.

Response from Mobile Text Alerts

Thank you for your honest feedback.

Yes, we are in the process of redesigning our platform and we've experienced a few bugs here and there, but you may rest assured that this is temporary as our developers work out these growing pains. We are near the completion of our new platform experience.

Please let me know how we can make this up to you. We would be glad to take a look at your account, address any issues, and offer you a free 3-month subscription.

We want nothing more than to provide you with the best possible messaging experience and we will do whatever we can to make that happen.

Again, thank you for bringing this to our attention.

Aaron Nicholson
[email protected]

Replied 14/07/2022
Jasper
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 28/01/2020

Best Practice for Mass Texting

Excellent service. These guy's have an Advocate!

Pros

Mobile Text Alerts gives easy access to adding short links, surveys, images, names of subscribers, and more right in the app interface. it's super easy to organize members into groups and even purchase a temporary keyword for a shortcode text in for events and more.
The guys and ladies at support are always fast to respond to any questions and are super helpful. Every issue I've had has not only been solved but steps were taken by their team to make CERTAIN we were satisfied with the resolutions and solutions.

Cons

I'd say the only qualm I have is that text in users aren't able to add their names. That's not an issue for everyone but we send out morning messages (AMTEXT) and sometimes personalize those. The web page sign up works much better for having the customer fill in their information and we import spreadsheets full of user data regularly and that rocks... so meh!

Response from Mobile Text Alerts

Hi Jasper,

Thank you so much for your review and your kind feedback!! We are glad you've had an overall positive experience and hope to continue to provide a valuable product for you! :)

In case it helps, there are a couple other ways you could collect subscribers' names, which you could read a little about here: https://mobile-text-alerts.zendesk.com/hc/en-us/articles/360042109833-How-do-I-collect-subscribers-names-

Feel free to let us know if you have any questions or needed anything on our end! Our support email is [email protected].

Take care!

Replied 3/02/2020
Kristine
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 21/01/2020

Love Mobile Txt Alerts

Fantastic. They are helpful and very quick to respond to issues. I love their tutorials that are geared to my business. I recommend them all the time and will continue tol

Pros

The program is fairly easy to use. It does have a slight learning curve for the Senior community but they do have awesome tutorials which makes it much easier to learn and implement.

Cons

There is not much I don't like. I seem to have an easier time of getting subscribers as compared to other like alert software, but sometimes I need more and am not sure how to do certain things. Help is always available quickly and are very knowledgeable and don't make me feel like I should have known that particular issue.

Response from Mobile Text Alerts

Hi Kristine,

Thank you so much for your kind feedback! Glad to hear you've had an overall good experience!

If you have any questions or need any further help on how to do things or suggestions on how to get more subscribers feel free to let us know! ([email protected])

Replied 23/01/2020
Firojali
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4.0
Reviewed on 13/07/2021

The Best SMS Marketing Tools for Generating More Leads

The way to effectively lead age with SMS showcasing is to consistently add or make an incentive for your clients. Doing that well will require your very own intensive comprehension business yet in addition to the key issues that a client encounters and why they do (or don't) accepting from you. Assuming you see the entirety of that, you can imagine the client's perspective and tailor your SMS messages to address their specific need, regardless of whether that is an absence of trust with the brand or just an absence of impetus to visit your store. From that point, you can distinguish the kind of SMS showcasing instrument you will use to attempt to push them toward purchasing and start composing your advertising messages.

Pros

The Best SMS Marketing Tools for Generating More Leads Lead age with SMS showcasing is tied in with turning your contacts, individuals who have effectively communicated some restricted revenue in your item, into individuals eager to purchase from you.

Cons

You offer real benefit for the client and make them mindful of that using text informing. A dribble crusade is a progression of messages sent throughout some undefined time frame to individuals from your SMS list at times, a trickle crusade will be the most ideal approach to produce new leads utilizing SMS marketing. The issue isn't the arrangement; the arrangement is basic. It's executing on the arrangement that is hard: How would you make an incentive for your clients? That is an inquiry each business needs to respond to in due order regarding themselves dependent on their very own exhaustive comprehension item, their best clients, and the specific issues they tackle for their clients.

Accepting you know the entirety of that, passing on that data employing SMS showcasing should be possible in a couple of various ways.

Response from Mobile Text Alerts

Hi Firojali, thank you so much for your review! We're glad you found Mobile Text Alerts to be a beneficial SMS service!

Replied 22/07/2021
Karoly
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

5.0
Reviewed on 1/04/2018

Really good background for my ministry

Pros

- Reliable,
- Affordable.
- Very friendly and helpful staff...
- ...in the last 13 mounts there was only 2 small glitch and they were corrected less then 8 hours.

Cons

- Need upgrade to provide the general double opt-in rule. (by-law requirement in many country!)
- Need upgrade to send an email to me (admin) if someone opt-in and/or opt-out from my service (by law requirement to keep in record them!)
- Very nice to let me send email and SMS campaign together, however the email should be free up to a certain amount of email, but definitely not charging by counting of characters . (Your competitors providing 10-18 000 free emails /m)
- Please figure out the Time-zone sensitive sending. Similar than the timezone-wrap in Mailchimp. BUT, if i can suggest: forget it the subscribers time zone selection by their IP address location. This is a dead end! There is a lot of issue with that. However if you let me (admin) set up a "time zone delay-number" at every subscriber record and this number can a variable at the "scheduled sending", that would be a really professional solution.

Verified Reviewer
  • Industry: Alternative Medicine
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 23/10/2018

Great Communication Ability

I absolutely love that I have the ability to send a text msg or an email to stay in contact with members on my team. The email feature is what keeps me here. No other text msg service offers this option.

The customer service is top notch, esponding to my questions and taking my suggestions to male it more user friendly.

Pros

I really like that I have very quick access to text messaging abilities to get the word out to multiple people at one time.

Cons

It was time consuming to set up since I am not the most tech savvy person

Response from Mobile Text Alerts

Hi there,

Thank you for the nice feedback! :) We hope to continue to provide a positive experience for you and let us know if you have any other questions or suggestions!

Replied 2/11/2018
Richard
  • Industry: Construction
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 26/02/2019

Excellent product, keeps our staff and craft employees safe and informed

Again, excellent method of communicating with a very large and disjointed work force. The ability to have multiple keywords and groups made it very easy for our employees to choose to register either in English or Spanish so we can have messages tailored to our non English speaking staff. Excellent.

Pros

Extremely easy to use. I have now used Mobile-Text-Alerts with 2 different very large scale jobs. The product is easy for our less technical HR users who send communications to employees for weather events, meetings, or other safety or emergency events. The product was particularly effective during Hurricane Harvey when communications in the area were very disjointed. Mobile Text Alerts is something that more and more of our jobs are using.

Cons

Nothing. The product does its job and is very easy to use. I don't need anything else from it.

Response from Mobile Text Alerts

Hi Richard,

Thank you so much for your kind words!

We are glad you have found great success with your text alert system and hope you continue to find good use out of it!

Replied 27/02/2019
Carina
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 11/08/2021

Excellent Tool

Excellent - use mainly as a consumer , use frequently

Pros

Hassle free reminders, no pressure tactic, convenient

Cons

N/a ease of use as a consumer is good and can always opt out if no longer applicable

Response from Mobile Text Alerts

Hi Carina, thank you so much for your kind review! Feel free to let us know if there's ever anything you need on our end. :)

Replied 25/08/2021
Melodie
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 9/01/2020

Love Mobile Text Alerts for My LuLaRoe Business

Pros

I love using Mobile Text Alerts to send texts to my customers. It is very easy to set up and get customer subscribed. Once they are subscribed, the ease of creating a text is amazing! The tools that mobile text alerts have for LuLaRoe retailers is great. The live assistant works well to keep up with solds while live. Using the bless registration link through them is They also have loyalty rewards, giveaways and so much more. The app makes it super easy to send a text on the go. Roll over texts is one of the best parts!!

Cons

The only thing I don't like is that the price was a little high unless you pay for year in advance and then it becomes a better price. But roll over texts helps me be okay with price!!

Response from Mobile Text Alerts

We appreciate all your nice feedback!

So glad to hear you've had a good experience thus far!!

Feel free to let us know if you'd like us to review your plan as well and we could take a look (you can email us at [email protected]) :)

Replied 13/01/2020
Nick
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 17/10/2017

We use it to communicate w/ about 80 HS students and their parents regarding youth group ...

Communication with students

Pros

Very intuitive to use. Storage of phone numbers very handy. Ability to send at future date is very valuable, so we send reminders of evening activities at 4:30, when kids are out of classrooms.

Cons

Things I'd like to see in the future -
Ability to send the same text 2 or 3 days in a row. Or send it on the same day every week for a few weeks, etc.
A few more columns for categories of members, ie; boys, girls, parents, juniors, seniors, etc, so we could just click girls and parents to send a message about a sleep over, etc

Response from Mobile Text Alerts

Hi Nick, thanks for your review! We appreciate you taking the time. :)

You actually do have some scheduling options when you set up your message on the Send Message page. If you select "Schedule the Message" instead of "Send the Message Now" it will give you some options for if you want the message to repeat and how often. You can then manage and edit or remove scheduled messages under the Messages->Scheduled Messages tab.

You are also able to organize your subscribers into groups if you want to sort them into categories like "boys, girls, parents." You can find a tutorial on groups here: https://mobile-text-alerts.com/blog/adding-editing-removing-groups-control-panel/

Hopefully that helps! Feel free to reach out with any questions.

Replied 18/10/2017
Camille
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

4.0
Reviewed on 22/01/2020

Been using for a couple years now

This helped me give my customers an immediate message that I know they'll see faster than an email (if they even check their email). It helped me connect with them and offer deals to help me generate income quickly.

Pros

I love how easy it is for people to opt in and how fast I can send a text alert out.

Cons

I can't really think of anything specific.

Response from Mobile Text Alerts

Hi Camille,

Thank you so much for your nice feedback!! We're glad to hear you've had success with your text alert system :)

We appreciate you taking the time to share your thoughts!

If there was anything you needed on our end don't hesitate to reach out - Let us know if there was anything you needed from us to make your experience a 5 out of 5 :)
([email protected])

Replied 23/01/2020
Matt
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 16/10/2018

Mobile text alert review

We are a healthcare facility with multiple locations. After a snow storm back in 2014, we had doctors come to work when we were closed. We needed a way to tell everyone the same thing at one time. This software has been a game changer. Now we use it for the shirt of the day on Fridays, a mass text for when servers are down, or even say happy birthday to an employee. Great product!!! hand down

Pros

Easy to use, i like the group feature where you can send to all or just groups of subscribers.

Cons

I always forget how to add a subscriber to a group.

Response from Mobile Text Alerts

Hi Matt,

Thank you for the nice feedback, we appreciate it! :)

We are glad you have had a good experience and hope to continue to provide a useful product for you!

Replied 17/10/2018
WANDA
  • Industry: Retail
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 23/02/2020

Great Business Tool

Great to be able to reach the majority of my customers with one text message. Saves so much time!

Pros

I like the fact that you can reach so many people at one time. Because the fact is that 9 times out of 10 people will check they text messages before they read an email. Also, I love the fact that any unused messages just roll over into the next month.

Cons

I just wish I could type more in my message before it runs over into the next page.

Response from Mobile Text Alerts

Hi Wanda,

Thank you so much for your nice feedback! :) Glad to hear you've had a good experience overall!

As far as being able to type more in your message, there is the option to send your message as an MMS which allows you to include an image in your message and have up to 1550 characters, if that helps. (You can select that option when sending a message if you would like but note that it does count as 3 messages per recipient toward your messaging counts instead of 1.)

Feel free to let us know if you have any questions or need anything on our end! :)

Replied 24/02/2020
Crisa
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 6/11/2018

As a user and customer of Mobile Text Alerts I highly recommend them!

I think it’s a great service and the fact that they make it personal they contact you and you get quick response from their team. They even give you tips and tricks and even educational tutorials on how to engage customers, get more customers, how to host live sales, it goes on and on they really know how to treat you as a user of their service!! They go above and beyond! Thank you Mobile Text alerts!

Pros

The ease of using it to send mass texts to all my customers. I was able to send texts quickly and easily anytime of day! Usually 30 minutes before a live sale on Facebook was a Great time to send out a text to remind my customers to log on to tell them to stop by and shop in my live sales! I also loved getting messages from others through the service because it truly works!

Cons

Nothing really I didn’t have any problems, I remember I had some questions and I emailed them and they reaponded quickly!

Response from Mobile Text Alerts

Hi Crisa,

Thank you for your nice feedback, we appreciate it!

We are glad you had a positive experience and want to thank you for choosing us! :)

Replied 14/11/2018
Todd
Todd
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 7/01/2020

Mobile Text alerts is great for text marketing

We're very satisfied

Pros

Easy to use
Free trial let's you truly test drive the product

Cons

messages can't be too long or they will count as 2 messages

Response from Mobile Text Alerts

Thank you so much for your review and feedback of the free test account!

We appreciate your thoughts and feedback and are glad you've had an overall positive experience (even in light of the 160 character SMS limit).

Please feel free to let us know if you ever have further questions or feedback! (You can email at [email protected].)

Replied 13/01/2020
Missy
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
5

4.0
Reviewed on 19/11/2018

Love Mobile Text Alerts

All in all, it’s been great for us! I like the MMS feature just wish it didn’t count as 3 messages PER subscriber

Pros

That it’s integrated with the LuLaRoe BLESS System. I also like how we now have a registration link that automatically signs them up for alerts

Cons

The link doesn’t always work in the text alert and sometimes my text either doesn’t go out or goes out twice

Response from Mobile Text Alerts

Hi Missy,

Thank you for your feedback! Glad to hear you've had an overall good experience.

If you have any issues with messages/links feel free to reach out to [email protected] and we can try to help troubleshoot!

Replied 26/11/2018
Stephen
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4.0
Reviewed on 6/01/2020

Text Alert Review

Pros

Ease of use. It took only one attempt to feel comfortable with the process.

Cons

I don't like the fact that a one text event can be considered multiple texts based on the number of characters. The primary goal is to get information the the subscriber and forcing the sender to be concerned by the character count can impact the effectiveness of the message.

Response from Mobile Text Alerts

Hi Stephen,

Thank you so much for your review! Great to hear you've found it easy to use.

We definitely understand how the character limit for SMS (regular texts) can seem constricting. If it helps, you can select the "send as MMS" option when sending a message which allows you to include an attachment and have up to 1550 characters in your message. (Note that sending as MMS counts as 3 messages per recipient instead of 1 toward your monthly messaging limits.)

Feel free to let us know if you have any other questions or concerns! You can reach us via email at [email protected].

Replied 7/01/2020
Kimberly
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 7/01/2020

Excellent

Pros

Being able to integrated our social media is exactly what we need.

Cons

Not being able to fully understand when you are approaching your limit on usage.

Response from Mobile Text Alerts

Thank you so much for taking the time to leave a review and for your feedback!

On your main Dashboard page it will show you a graph of how many messages you've sent in the month and how many messages you have remaining, if that helps!

Feel free to let us know if you ever have any questions. You're welcome to reach out via email to [email protected].

Replied 13/01/2020
Scott
Scott
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
0

4.0
Reviewed on 3/04/2020

Group Texting App Above. Others

Pros

great intergrations
easy to setup use
multifunctional

Cons

pricing
ability have more database info

Response from Mobile Text Alerts

Hi Scott,

Thank you so much for your review and for the high rating and comments! If you want to discuss pricing and the ability to have more database info you're welcome to chat with us to see if we can work something out, just let us know! :)

Best,
Mobile Text Alerts, LLC

Replied 17/04/2020
Ali
  • Industry: Medical Practice
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 21/12/2020

Mobile Text Alerts Review

Overall I’ve had a pretty good experience! I just have to make sure when I sign up for a stores messages that I really want them

Pros

I like mobile text alerts for staying on top of different events going on at some of my favorite stores.

Cons

Sometimes the stores go overboard with the amount of messages they send but that doesn’t have anything to do with the quality of the app!

Response from Mobile Text Alerts

Thanks for the 5 stars Ali! We're glad to have you as a customer.

Replied 22/12/2020
Joy
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5.0
Reviewed on 7/01/2020

Good App

Great way to communicate with our parents for the day care and staff.

Pros

It is easy to navigate and has several good features that make it user friendly.

Cons

Some of the features could be streamlined. For example, when add a subscriber and it saves it should populate a new blank screen to add the next one. The mobile app isn't as easy to use.

Response from Mobile Text Alerts

Thank you so much for your review and feedback!

Glad to hear you you've had an overall positive experience. :)

Please feel free to let us know if you ever have further questions or feedback! (You can email at [email protected].)

Replied 13/01/2020
Katie
  • Industry: Airlines/Aviation
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 6/11/2018

Awesome Text Service

Pros

I LOVE the customer service as well as the design, functionality, and intuitive structure. The Mobile Text Alert crew is super responsive and helpful in resolving any questions or issues that arise.

Cons

I would like to be able to add a small group of subscribers all at once on one screen rather than one at a time. It is a minor negative though.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
4

4.0
Reviewed on 15/05/2018

Use to send out to tenants

Gets message out fast

Pros

We have used this to send out info to tenants. makes it easy to send notes and gets the message out very quick

Cons

I hate that there was a limit on how many text you can send out at once. unless you pay for the big package

Nishaaj
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
3

4.0
Reviewed on 8/09/2022

Helps with reminders to clients

Pros

I liked the helpful reminders and how it’s not repetitive and annoying.

Cons

I don’t really approve of how time consuming sending a reminder is.

Response from Mobile Text Alerts

Hi Nishaaj, thank you so much for your kind review and feedback!

We'd love to help streamline the message sending process for you as well - Can you send an email to [email protected] and we can help walk you through the quickest ways to send messages?

(For example, you can send a message in 1 minute or less through the online dashboard and mobile app.)

Let us know if there is anything else we can do to help! :)

Replied 19/09/2022

Related categories