Quipli

Pros

They did a wonderful job answering all of our questions and concerns, and were very honest about their current features and their commitment to implement new features often.

Cons

There are a few hitches that they can work but it is not crippling. I would like to see better features on the service side as well as parts sales/invoicing

Pros

The customer service is best the in the industry! I love seeing the progress and how they are willing to communicate with people in the industry to make the software work for their needs

Cons

The only cons I can think of are either being worked on or in the plans for the future. at this moment I would say its the speed of the inventory calendar.

Alternatives Considered

Point of Rental Software

Reasons for Choosing Quipli

The software was dated and to be able to go cloud based.

Switched From

Alert

Reasons for Switching to Quipli

They took away essential features that we need to operated at a multi store level

Pros

Easy to use great customer service

Cons

System works great no complaints

Pros

The things I like most about Quipli is the ease of use and the speed that can be achieved to give customers fast and accurate pricing. The pricing breakdown is much for simple and straight forward for non users to understand.

Cons

Mainly the inventory calendar, not super user friendly and not used for that reason.

Pros

One program for both Rental Management and customer e-commerce website! Nothing else I checked into offered the two for one value. And the SEO focus is like a bonus on an already great service. User tech support team is top notch

Cons

Learning curve. But what do you expect with a powerful flexible system? The support and training offered takes that pain down to size

Alternatives Considered

Point of Rental Software and Booqable

Reasons for Switching to Quipli

Testimonial of a friend, and the e-commerce website build they provide

Pros

People, the people are the reason we made the switch. Most of the big guys in the industry have robust platforms with all the features you could ever want. Quipli has everything we currently need and they are constantly rolling out new features all the time. The main difference for us was simple pricing that didn't "Fee" you to death and like I said before, the people make the difference. No pressure, upfront and honest conversations that have held true to this day. When I need help, someone is there to lend a hand.

Cons

The only thing I dislike is Stripe, the payment processor. They are a bit expensive on the rate compared to others, and they have hassled us in the past over items we sell in store, that aren't ever run through their payment gateway. Thankfully with offering up proof and speaking with Quipli's team, we were able to resolve the issues.

Alternatives Considered

Point of Rental Software

Reasons for Choosing Quipli

Lack of functionality and support, the software's only benefit was that it integrates with our POS software platform Epicor Eagle, that worked 75% of the time.

Switched From

Total Rental

Reasons for Switching to Quipli

Upfront pricing, and again, the people. Quipli has always been upfront and I never felt like I was in a game of smoke and mirrors trying to get to an actual price. I never felt pressured like I was cornered by a salesman.

Pros

It has a very simple user interface. It is wonderful having a cloud based software that is reliable.

Cons

My least favorite feature on Quipli is the inventory calendar. I wish it would show more information about which location the contract is out of.

Pros

The ease of set up, their customer service is just amazing to work with. The cost was just about what I was looking to spend for our seasonal business. They are very receptive to input and new ideas, they listen to their customers and are always improving their software.

Cons

It was a rough first year, but the team at Quipli was ver good at addressing any issue and jumping right on a repair or fix. I am very glad that I stuck with them through some rough times, it has been a great rental program for my company.

Pros

Great for small businesses/rental companies. Easy to use and makes the customers have all the info they need at their fingertips.

Cons

It’s still new so in my opinion it still needs a little work but it’s getting better. The support team would be great if they had a way to call in addition to texting but also if they helped do things for you instead of telling you how to do it or sending you an article of how to do it. As the owner and only staff member at all i do not have time to do it myself. It should be called a information exchange rather than support

Pros

Customer service was top notch! Always willing to help quick as possible

Cons

All was good so I have no complaints. They helped me from day one opening my business

Alternatives Considered

RentWorks

Reasons for Switching to Quipli

Price and customer service and ease of use

Pros

Quipli is easy to learn and is straighforward in training new employees. Their webinars are very informative and they respond to our questions.

Cons

It was very labor intensive to input al of our inventory and pricing.

Pros

The customer care is hands down the best asset to Quipli!!

Cons

Initial learning curve. I actually was going to cancel our subscription and we have been with them from day one. One of the members from the team reached out walked me threw everything and currently having weekly meetings to work out my struggles.

Pros

This software is unique in the rental industry with calendar management and and online ordering. For a versatile customizable software that can be adapted to any rental businesses needs, Quipli is worth the cost. Have had a great experience working with them and will be renewing our license ongoing.

Cons

There are small kinks you run into along the way but in many cases they were due to my lack of experience using the software. When it wasnt a user issue the Quipli team has been quick to resolve issues and take feedback for needed features.

Pros

The ease of use with the system and the freedom it gives you to make changes in the system. I like the software being integrated with the website, and my QuickBooks. Easy to make quick adjustments.

Cons

The inventory calendar, I currently use a different calendar on my desktop. I’m sure they will refine the calendar as they are always updating their software.

Pros

Customer Service is very nice to work with. I like that Quipli is striving to better there company.

Cons

like to see more options on setting up a website

Pros

Customer service. user friendly. Easy to interpret

Cons

Inventory Calendar and service/repair section

Pros

Quipli is user friendly, even for those not tech savy. Super easy to navigate.

Cons

The Inventory Calendar! It is chaotic and hard to gain your bearings in. Would be nice to search for a specific unit and see all reservations/ open contracts on it without having to navigate the Inventory Calendar.

Pros

All the options and personalization it gives when setting up, it’s easy to us, you’re able to track your customers payments and run cards and see real time transactions

Cons

Still needs some improvements though out

Pros

This product not only provides us with a software that houses all our products online for easier management of all our products, but it also provides a website that is connected into the same software. For the cost of Quipli it is well worth what you spend for what you receive! For us that was a big seller because we are small family owned business that just started with a few pieces of equipment and trailers. This system provided a back house program that is somewhat user friendly, but also provide a website that connects directly to the back house program. Quipli also offers 24/7 support for any problems, and this support is phenomenal! Everyone on their team that I have spoken with is super friendly and knowledgeable on this software. Their response time is very efficient as well.

Cons

The integration between Quipli and Quickbooks is still lacking some with very limited directions on how to integrate things quicker and easier. Along with this, Quipli does not currently allow for invoices to be edited once the order is approved. This can be challenging to work around based on certain circumstance that change daily with rentals and the general public. The other part of the system that I currently love but hate is how and where the payment location for an order is. I love the fact that we can require a credit card to be on file before an order can be placed, but the automatic charge to the card without a notification that "approving" the order with automatically charge the card. The location of selecting paying in person, and then actually switching cash/check as the payment option are not anywhere near one another. I have found myself switching to pay in person adding customer information, updating the invoice and then approving order which is then automatically charges the card because the selection for cash or check is below all of these boxes.

Pros

Turn key easy to use system for the rental industry

Cons

Still a young company/product but I have confidence they will continue to add products and services to the system to make it even better

Pros

My favorite thing about this software is how complex it is, you can go into as much detail as changing every individual SEO setting on every product. This software has so much customization that you can really adjust things to how your business works. The customer support team/ reps are really easy to deal with and are constantly improving and adding to the software. For me, this makes the whole experience so much more involving and I love knowing I can have impact on the product based on what I ask for.

Cons

For me there isnt any cons, as the minor things missing is all being worked on and added shortly.

Alternatives Considered

Twice Commerce, Current RMS, Booqable and EZRentOut

Reasons for Switching to Quipli

The other companies either had really high implementation fees or didn't have real-time tracking which had a big effect, but most of all I didn't feel like they were going to grow with us, and we were stuck with how their system looked. Quipli sold me with the way their rep talked to me and how I felt like we were going to develop as a business alongside them for a long-term relationship.

Pros

Product is simple to navigate through. Information is easily uploaded and accessable. Our web site is completely designed and tailored to each individual businesses needs.

Cons

There is not really a fleet management module to use within the system. That would be beneficial for tracking maintenance and service needs of the fleet

Pros

Ability to send a quote and have it be accepted at a later date (with minimal work on my end) after prospect has had time to discuss with partners or families.

Cons

Rentals are not viewed in order that they go out at least not for extended time periods (example dashboard only gives order for today and tomorrow) Dashboard needs to also show rentals for the up-coming week and the month listed in order according to pick-up time. This would help with scheduling and employees who maintenance and prepare rentals in order of importance. When you do put them[the orders] in order and click in to view which units you have assigned to an order it resets the order [of orders] back to default and can be a pain when trying to look at order details on several orders in chronological order. This is often necessary when a piece of equipment is lost due to damage or breakage , recovery issues ,Etc. A replacement has to be found. Also to know which units are in an order, not just how many, without having to click on the order, would help as well.

Pros

Very user friendly and powerful functionality on the front and back-end.

Cons

A little bit of a learning curve in the beginning, but this is to be expected with any good software.

Pros

Quipli has been a fantastic tool for our growing equipment rental business. It provides us with a platform that even some larger national rental companies can’t compete with. Our customers are thrilled with how easy it is to use. Quipli frequently releases updates in an effort to keep solving rental business software issues. And, best of all, it’s affordable!

Cons

Quipli is new, and with any new product, there is room to add features. But, they are very diligent in their efforts to add features. And, they are very open to customer feedback!

Pros

The customer interface as well as back end portal are easy to navigate. The software is highly customizable with a great amount of features that can be turned on/off at a moments notice.

Cons

No difficulties with the software. Integration was simple.

Pros

Practically everything.
The ease of operations. How quickly I receive help. The systems pretty much flawlessly allows us to run our business completely contactless. Everything is super straight forward & provides us everything we need.

Cons

Cost is probably the only thing I could complain about. Being a brand new business myself any overhead that’s a higher cost is scary.
But we justify it because there is so much included that we receive.

Alternatives Considered

Wix and Shopify

Reasons for Switching to Quipli

Because of the fact that they integrated everything for us. & they offered almost everything in one platform. Unlike with others we’d have to have multiple platforms running to work contactless.

Pros

Ease of use and ability to talk directly with the staff that can answer complex questions and receive user feedback.

Cons

Only negative they have is that they haven't been around very long which hasn't given them enough time to build all the features they have in the works. However, they are delivering weekly on new features and I'm very excited to see what else they bring to the market.

Pros

The admin interface is very easy to use. I don’t have much experience with software and was a little worried about it in the beginning, but after getting some training from quipli, I’ve been able to use the site easily.

Cons

The only feature I wish I could have is being able to conduct tests to see how everything looks. I haven’t been able to find a way to do this without making an order. I’d like to be able to send myself email templates and see the checkout email/invoice as the customer sees it. I would also like to see a “do not rent” option that can be assigned to customer profiles if needed.

Pros

the organization of inventory and scheduling.

Cons

i had some difficulty with the calender feature but they were revising that feature.

Pros

Quipli is very user friendly and allows a small company like us to have an online presence that rivals the national competitors in our area.

Cons

We’re hoping to see more integrations with traditional rental ERP’s in the future .

Pros

It is easy to use and make changes as we grow and our needs change.

Cons

I dont like the inability to have pricing changes on a daily basis (this is coming in a soon build)- based on seasons.

Pros

Ease of use on the backend makes it simple to track orders and see which asset is with which customer.

Cons

A lot of extra steps on the customer facing side that creates more time between processing orders.

Pros

Quipli is easy to use and understand. The team is very responsive, answering our questions and always does their best to make the site fit our needs. We love being able to accept orders 24/7!

Cons

I am very happy with the service and the level of professionalism from the team; my only "con" is I would like the site to look more presentable. Something with a little more flare.

Pros

very easy to navigate the software after a very short time, of using it, and the support team answer questions very quickly

Cons

haven't found any that where not fixable

Pros

100% in the cloud and web based, Frontend Website

Cons

New software but adding features regularly

Pros

It's got many options & settings to cater to how we manage our inventory & reservations.

Cons

It's new - but the developers care about getting it right and making the adjustments to fit our needs.

Pros

The service is top knotch, the people are all so helpful! And the software does so many great things, it's streamlining the process for me.

Cons

Nothing, all is wonderful, can't think of anything to like least.