--- description: Review of Botsify Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Botsify | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Customer Support Software](/directory/4658/customer-support/software) > [Botsify](/software/346659/botsify) # Botsify Canonical: https://www.softwareadvice.co.nz/software/346659/botsify Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/346659/botsify?page=2) > Botsify is a real-time live chat platform for business. With Botsify, engage your visitors in seconds, send personalized messages, and offer assistance via chatbots, anytime you are busy. Integrate your website with Botsify, Facebook Messenger, and email to manage all communication channels from one place. > > Verdict: Rated **4.6/5** by 29 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 29 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Botsify ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Usage Based - **Pricing Details**: Please contact Botsify for pricing details. - **Target Audience**: Self Employed, 2–10, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI Copilot - AI/Machine Learning - Activity Tracking - Automated Responses - Autoresponders - CRM - Canned Responses - Chat/Messaging - Chatbot - Client Portal - Contact Management - Customer Communication - Customer History - Customer Support - Customisable Templates - Dashboard - Engagement Tracking - File Sharing - Generative AI - Interaction Tracking ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Support Software](https://www.softwareadvice.co.nz/directory/4658/customer-support/software) ## Related Categories - [Customer Support Software](https://www.softwareadvice.co.nz/directory/4658/customer-support/software) - [Live Chat Software](https://www.softwareadvice.co.nz/directory/4569/live-chat/software) - [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software) - [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software) - [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software) ## Alternatives 1. [Slack](https://www.softwareadvice.co.nz/software/154669/slack) — 4.7/5 (24046 reviews) 2. [LiveChat](https://www.softwareadvice.co.nz/software/27068/livechat) — 4.6/5 (1715 reviews) 3. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1753 reviews) 4. [Tidio](https://www.softwareadvice.co.nz/software/157633/tidio-chat) — 4.7/5 (590 reviews) 5. [Zendesk Suite](https://www.softwareadvice.co.nz/software/26892/zendesk-talk) — 4.4/5 (4072 reviews) ## Reviews ### "Easy, no-code chatbot platform — great for small businesses" — 5.0/5 > **Nowfel** | *8 December 2025* | Research | Recommendation rating: 9.0/10 > > **Pros**: Very easy and intuitive to use: I didn’t need any coding knowledge to build a working chatbot. The drag-and-drop interface and prebuilt templates made setup smooth. > > **Cons**: For advanced automation or complex conversational logic, it might require more tweaking — out-of-the-box bots may be somewhat basic. ----- ### "Botsify is reliable, flexible, and a great tool for anyone looking to automate conversations or improve customer engagement." — 5.0/5 > **Kemal** | *26 November 2025* | Computer Networking | Recommendation rating: 10.0/10 > > **Pros**: I’ve had a great experience using Botsify. The platform is user-friendly, intuitive, and makes building chatbots surprisingly easy—even for someone without a technical background. I was able to set everything up quickly, and the customization options allowed me to create exactly the type of bot I needed. Their customer support is also excellent. Any time I had a question, they responded promptly and walked me through the solution step by step. It really feels like they care about their users’ success. Overall, Botsify is reliable, flexible, and a great tool for anyone looking to automate conversations or improve customer engagement. I’m genuinely happy with the results and definitely recommend giving it a try. > > **Cons**: I’d like to see more granular user behavior data, clearer conversation funnel reports, and exportable, customizable analytics dashboards to better track performance. > > I value Botsify’s drag-and-drop chatbot builder the most. It makes creating and customizing conversations incredibly fast and easy, without needing any coding. ----- ### "A Disappointing Experience with Botsify" — 1.0/5 > **Karam** | *26 July 2023* | Marketing & Advertising | Recommendation rating: 0.0/10 > > **Pros**: I find nothing appealing about Botsify There's nothing I find particularly helpful > > **Cons**: I regret to share that my recent experience with Botsify has been significantly below par, far from the standards of professionalism and efficiency one would expect from an established chatbot platform.From the outset, the user interface felt counterintuitive and complicated, a stark contrast to the ease and simplicity advertised. The learning curve was steep, and navigating through the features was more challenging than it should have been, contributing to a frustrating and inefficient experience.Moreover, the quality of customer service was quite underwhelming. Whenever I encountered issues or had questions, getting the support I needed was an uphill battle. Response times were far too slow, and when I did receive replies, they often lacked the necessary detail to resolve the issues at hand. Instead of feeling supported, I was left with the impression that their support team was unprofessional and insufficiently trained.As for the bot's performance itself, it seemed inconsistent and unreliable. It often misinterpreted user queries, which led to irrelevant responses and an overall subpar user experience. Despite numerous attempts at fine-tuning and adjusting parameters, the bot's performance remained erratic.In an era where customer service is paramount and artificial intelligence is at the forefront of technology, it's critical that businesses deliver efficient and reliable services. I had high hopes for Botsify, but unfortunately, the platform didn't live up to exp > > very Bad ----- ### "AI chatbot and live chat platform for financial service teams." — 5.0/5 > **Camila** | *28 November 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Makes it easy to create a chatbot with no coding required. You then can deploy it on channels such as websites, WhatsApp, Facebook, and others in one control panel, which is very convenient in handling queries from clients and capturing leads in a small advisory firm. Pricing: Generally affordable according to the features offered: multilingual bots, live‑chat handoff, and useful analytics to measure engagement and conversion.​ > > **Cons**: Some users say the interface is functional but may feel a bit clunky in places, and more advanced configuration options may take a little time with the documentation to get correct. Compared to a few competitors, reports say its ease of use and polish are good but not always best‑in‑class, so teams expecting a completely frictionless UX may need a little patience. > > A firm like Asesores Aliados can automate first-line support, answer routine client questions, and qualify leads until a human steps in. This frees up your advisors to focus on higher-value conversations. Always-on chat and multi-channel coverage drive more inquiries after hours and create an overall more responsive client experience.​ ----- ### "Botsify has been a great addition to my workflow." — 5.0/5 > **Nick** | *1 December 2025* | Venture Capital & Private Equity | Recommendation rating: 10.0/10 > > **Pros**: Botsify has been a great addition to my workflow. It’s easy to set up, the interface is intuitive, and the support team is genuinely helpful. It’s saved me a lot of time by automating conversations I used to handle manually. Highly recommended for anyone looking to streamline customer communication. > > **Cons**: The interface is generally good, but certain settings and flow-building tools could be more intuitive for new users. > > Great overall experience. Easy setup, helpful support, and a solid tool for automating key workflows. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/346659/botsify?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/346659/botsify) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data