---
description: Review of HubStar Connect Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: HubStar Connect | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# HubStar Connect

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> HubStar Connect is an intelligent workplace scheduling tool that rebuilds face-to-face connection by helping employees book everything they need for a great day in the office. &#10;&#10;From booking desks and meeting rooms to parking and amenities, HubStar Connect is the virtual assistant in everyone’s pocket that coordinates hybrid work schedules, finds the best times to come in and even suggests the right spaces for the task at hand. &#10;&#10;Thousands of teams across 60 countries are making the commute into the office worthwhile with HubStar Connect.
> 
> Verdict: Rated **4.5/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 10 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: HubStar
- **Location**: London, UK
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$300.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Smartway2 is delivered on a fully supported SaaS annual subscription, starting from $300 p.a. // $25 per mth for a Room and $60 p.a. // $5 per mth for a Desk.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Dutch, English, French, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Traditional Chinese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Attendance Management
- Audit Trail
- Automated Scheduling
- Availability Indicator
- Availability Management
- Booking Management
- Calendar Management
- Calendar Sync
- Categorisation/Grouping
- Class Scheduling
- Compliance Management
- Configurable Workflow

## Integrations (15 total)

- Acre Security
- Brivo Access
- Cisco Meraki
- Gmail
- Google Calendar
- Haltian Empathic Building
- Microsoft 365
- Microsoft Outlook
- Microsoft Power BI
- Microsoft Teams
- Okta
- Ping Identity
- Tableau
- TimeEdit
- Workday HCM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Visitor Management Software](https://www.softwareadvice.co.nz/directory/4205/visitor-management/software)

## Related Categories

- [Visitor Management Software](https://www.softwareadvice.co.nz/directory/4205/visitor-management/software)
- [Resource Management Software](https://www.softwareadvice.co.nz/directory/1296/resource-management/software)
- [IWMS Software](https://www.softwareadvice.co.nz/directory/4752/iwms-software/software)
- [Space Management Software](https://www.softwareadvice.co.nz/directory/4723/space-management/software)
- [Scheduling Software](https://www.softwareadvice.co.nz/directory/4738/scheduling/software)

## Alternatives

1. [MaintainX](https://www.softwareadvice.co.nz/software/116409/maintainx) — 4.8/5 (1005 reviews)
2. [OfficeSpace](https://www.softwareadvice.co.nz/software/2196/officespace) — 4.9/5 (55 reviews)
3. [Asset Essentials](https://www.softwareadvice.co.nz/software/36495/asset-essentials) — 4.4/5 (284 reviews)
4. [YAROOMS](https://www.softwareadvice.co.nz/software/360674/yarooms) — 4.6/5 (102 reviews)
5. [Robin](https://www.softwareadvice.co.nz/software/214444/robin-powered) — 4.7/5 (79 reviews)

## Reviews

### "Smartway2 for Hotel Booking" — 5.0/5

> **Verified Reviewer** | *1 September 2024* | Civil Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: Smartway2's user-friendly interface, real-time reservations, and effective resource management improve productivity and space use. I use it everyday to boo a hotel.
> 
> **Cons**: Occasional glitches and limited customization options.
> 
> My overall experience with Smartway2 has been positive. The platform’s user-friendly interface makes managing and booking resources straightforward. Its real-time booking capabilities are convenient and enhance productivity. However, occasional glitches and limited customization options can be frustrating. Overall, it's a solid tool for improving resource management and space utilization.

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### "Enterprise Power vs. Non-Profit Reality" — 4.0/5

> **Edna J.** | *14 January 2026* | Nonprofit Organisation Management | Recommendation rating: 2.0/10
> 
> **Pros**: HubStar Connect is the exclusive, high-performance workspace and collaboration hub for the Edna White brand and 2nd Chance Inc. It is designed to bridge the gap between vision and execution, ensuring that every team member—from administrative support to media analytics—is moving in perfect alignment.
> 
> **Cons**: While HubStar Connect offers a centralized workspace, it presented significant challenges for our agile team structure, primarily due to the prohibitive cost of maintaining premium seats for a rotating group of interns. The financial burden was difficult to justify for a non-profit budget, especially when coupled with the steep learning curve caused by the platform’s over-engineered interface. Instead of accelerating our workflow, the tool often created administrative friction, requiring extensive training time that diverted my interns away from their core tasks of SEO and organizational growth, ultimately making the platform feel like a hurdle rather than a bridge to our goals.
> 
> My overall experience with HubStar Connect was a journey of high expectations met with significant operational friction, as the platform proved to be a mismatch for my specific team structure. While it successfully centralized our work streams into a data-driven ecosystem, the enterprise-level complexity and prohibitive per-seat pricing became a major hurdle for a non-profit utilizing a rotating group of interns. The tool felt over-engineered for our needs, creating administrative friction that forced my team to spend more time "managing the software" than executing our core mission, ultimately proving that it was not the right fit for an agile, lean organization like mine.

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### "Desk booking to support new ways of working" — 3.0/5

> **Emily** | *27 March 2022* | Government Administration | Recommendation rating: 8.0/10
> 
> **Pros**: That we could prepopulate a set of check points before employees could book a desk - This feature was valuable to support employees returning during the pandemic.
> 
> **Cons**: A feature that would be good to incorporate is if you could be taken straight to the floor you regularly book desks on  as a default instead of having to select each time.
> 
> Smartway2 has good reporting features which helps us view the usage of our office spaces which will help shape the future of our offices,

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### "Perfect fit for our desk booking requirements" — 4.0/5

> **Joe** | *25 May 2023* | Oil & Energy | Recommendation rating: 8.0/10
> 
> **Pros**: The application works very well, but the support given has been exceptional. This was originally required for desk booking during covid but the business quickly took to the system and have been requesting further functionality since.  The majority of, if not all, of this functionality has had tight deadlines however these have been hit due to our incredibly respondent Account Manager.
> 
> **Cons**: It would be useful to have some communication about new features/updates coming up.
> 
> As stated above this was required for desk booking, however we have since rolled out VR, EV and other functionality across multiple sites. We have very little support calls come through from users and overall positive feedback since the service was bedded in.

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### "Imrpoved Room Utilization" — 5.0/5

> **Verified Reviewer** | *5 December 2018* | Law Practice | Recommendation rating: 9.0/10
> 
> **Pros**: Outlook integration is very easy to use  - IT team were very happy\!&#10;Implementation was great.   We were up and running in days. &#10;Digitial signage helps us reduce our meeting no shows and increase conf room utilization. &#10;Able to book rooms and desks with one mobile app.
> 
> **Cons**: Would like to see them provide desk signage to track utilization and check in for mobiel workers.  They say its coming soon.
> 
> Smartway2 has reduced our no show rate by over 70% do to email reminders and signage outside of each meeting room which requires employees to check in via their security badge.   We have received great value from this solution since we installed in 10 months again.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/345678/smartway)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/345678/smartway> |
| en | <https://www.softwareadvice.com/scheduling/smartway-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/345678/smartway> |
| en-GB | <https://www.softwareadvice.co.uk/software/345678/smartway> |
| en-IE | <https://www.softwareadvice.ie/software/345678/smartway> |
| en-NZ | <https://www.softwareadvice.co.nz/software/345678/smartway> |
| fr | <https://www.softwareadvice.fr/software/345678/smartway> |

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