--- description: Review of Surfly Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Surfly | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/4138/collaboration/software) > [Surfly](/software/345655/surfly) # Surfly Canonical: https://www.softwareadvice.co.nz/software/345655/surfly Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/345655/surfly?page=2) > Surfly provides co-browsing and collaboration technology that lets you upgrade any conversation, from any channel as if you are sitting side-by-side. Co-browsing session instantly begins in a browser window using a link or clicking a button. Main features of this platform include screen sharing, multi-person voice and video chat, action logs, single sign-on, file sharing, and collaborative document annotation and editing. Surfly can also be easily customised to fit any customer experience flow. You can launch co-browsing sessions directly from your website and even customize the flow in such a way that it perfectly matches your website’s look and feel. With our fully documented API, you can quickly integrate Surfly into other chat solutions, CRM systems, and call center platforms. > > Verdict: Rated **4.7/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 13 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Surfly - **Location**: Amsterdam, Netherlands ## Commercial Context - **Starting Price**: US$31.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Surfly has 3 pricing editions. A free trial of Surfly is also available. Look at different pricing editions below and see what edition and features meet your budget and needs. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Brazilian Portuguese, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Georgian, German, Greek, Hebrew, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Alerts/Notifications - Annotations - Audit Trail - Authentication - Auto Framing - Billing & Invoicing - Brainstorming - CRM - Call Centre Management - Call Recording - Chat/Messaging - Collaboration Tools - Communication Management - Compliance Management - Conferencing - Configurable Workflow - Customer Engagement - Customer History ## Integrations (4 total) - Avaya UCaaS - CXone Mpower - Drift - Intercom ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.softwareadvice.co.nz/directory/4138/collaboration/software) ## Related Categories - [Collaboration Software](https://www.softwareadvice.co.nz/directory/4138/collaboration/software) - [Sales Enablement Software](https://www.softwareadvice.co.nz/directory/595/sales-enablement/software) - [Customer Engagement Software](https://www.softwareadvice.co.nz/directory/508/customer-engagement/software) - [Screen Sharing Software](https://www.softwareadvice.co.nz/directory/4402/screen-sharing/software) - [Cloud Communication Platforms](https://www.softwareadvice.co.nz/directory/4386/cloud-communication/software) ## Alternatives 1. [Slack](https://www.softwareadvice.co.nz/software/154669/slack) — 4.7/5 (24046 reviews) 2. [Webex Suite](https://www.softwareadvice.co.nz/software/430596/webex) — 4.4/5 (7396 reviews) 3. [Zoom Workplace](https://www.softwareadvice.co.nz/software/101384/zoom) — 4.6/5 (14526 reviews) 4. [Zoho Meeting](https://www.softwareadvice.co.nz/software/392389/zoho-meeting) — 4.6/5 (932 reviews) 5. [GoTo Meeting](https://www.softwareadvice.co.nz/software/188188/gotomeeting) — 4.4/5 (11525 reviews) ## Reviews ### "Best collaboration tool I've seen\!" — 5.0/5 > **Shawn** | *12 October 2018* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Anyone can use it, right away. Very useful for live collaboration on any website. (even in a logged in area) Saves so much time and frustration with communications. Makes online interaction so much more meaningful and actually enjoyable. The future of online for human to human interactions. (the rest will be with AI and bots). > > **Cons**: So many options . Sometimes hard to understand how to integrate with other services in business. White label is somewhat limited. > > Still a huge believer in Surfly's future. Great support and technical capabilities\! ----- ### "Surfly great co browsing product" — 5.0/5 > **Sergey** | *12 October 2023* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: We use Surfly as an API and build an in-house workflow for our business units. We managed to cut the sales representative time on call by 40 %. The co-browsing feature also helps us improve customer engagement in the process. > > **Cons**: We don't have local language support (RTL language) > > Product, customer support, and stability have a decent number of good features. If you enterprise, you can have additional features and a privet cloud for version management. ----- ### "Something to get use to\!" — 4.0/5 > **Whitney** | *16 January 2024* | Real Estate | Recommendation rating: 6.0/10 > > **Pros**: At first I wasn't a big fan of trying something new, like Surfly. However, I am pleasantly surprised by how user friendly and simple Surfly is to use. I really like how seamless it is to screen share and collaborate with co-workers through the program. > > **Cons**: What I like the least about Surfly is how confusing the interface is. I would like something simple to be able to ensure everyone is able to log in and view the meeting and what is being shared. ----- ### "A product for the future" — 5.0/5 > **James** | *28 June 2022* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: The Screen sharing, ease of use and privacy features are the obvious stand outs but also what made Surfly such a success within our business was the ease of implementation along with the dedicated support offered by the Surfly team. > > **Cons**: depending on your needs for the system we have found that the biggest limiting factor has been its inability to view Applications, it is a feature that is becoming increasingly important as more of our systems move from web based on application based browsing. > > Surfly have been a joy to work with, the system has been reliable and is easy to use and as a team they take feedback seriously actioning any system errors and development ideas. ----- ### "Great tool to teach customers and new sales associates regarding certain technical techniques." — 5.0/5 > **Vivaan** | *17 June 2022* | Mechanical or Industrial Engineering | Recommendation rating: 8.0/10 > > **Pros**: We primarily use this to train new customers and new sales associates the correct splicing techniques for our ropes. Really easy to deploy with new customers and makes it easier to teach without having to visit. > > **Cons**: Quite happy with this tool. No real complaints. Plan to start usage in our sister organization too. > > The pandemic made it difficult to visit the sites where our ropes are used and teach the correct splicing methods as well as provide information on how to make them last longer. With Surfly this is no longer an issue. Even now we are siving money not having to visit the customes so often. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/345655/surfly?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/345655/surfly) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data