---
description: Review of Emplifi Service Cloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Emplifi Service Cloud | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [Emplifi Service Cloud](/software/345373/emplifi-service-cloud)

# Emplifi Service Cloud

Canonical: https://www.softwareadvice.co.nz/software/345373/emplifi-service-cloud

> Emplifi provides an enterprise platform that gives you comprehensive insights, tools, and resources to help businesses provide great customer service through their website or mobile app.&#10;&#10;It offers tools that enable organizations to deliver better customer experiences, harness social media and the right audience engagement channel at the right time, drive consistent online conversations that create stronger bonds with customers, and deliver all this in an automated way.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: Emplifi

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Contact Vendor for Pricing
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, Germany, United States

## Features

- Chatbot
- Email Automation
- Knowledge Management
- Live Chat

## Category

- [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software)

## Related Categories

- [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software)
- [Conversational Marketing Platforms](https://www.softwareadvice.co.nz/directory/4671/conversational-marketing/software)
- [Customer Support Software](https://www.softwareadvice.co.nz/directory/4658/customer-support/software)
- [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software)
- [Customer Engagement Software](https://www.softwareadvice.co.nz/directory/508/customer-engagement/software)

## Alternatives

1. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1753 reviews)
2. [Pipedrive](https://www.softwareadvice.co.nz/software/321306/pipedrive) — 4.5/5 (3042 reviews)
3. [Wati](https://www.softwareadvice.co.nz/software/430256/wati) — 4.6/5 (202 reviews)
4. [Tidio](https://www.softwareadvice.co.nz/software/157633/tidio-chat) — 4.7/5 (590 reviews)
5. [Sobot](https://www.softwareadvice.co.nz/software/524506/Sobot) — 4.9/5 (92 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/345373/emplifi-service-cloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/conversational-marketing/emplifi-service-cloud-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/345373/emplifi-service-cloud> |
| en-GB | <https://www.softwareadvice.co.uk/software/345373/emplifi-service-cloud> |
| en-IE | <https://www.softwareadvice.ie/software/345373/emplifi-service-cloud> |
| en-NZ | <https://www.softwareadvice.co.nz/software/345373/emplifi-service-cloud> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Software Advice helps businesses in New Zealand find the best software. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.co.nz","url":"https://www.softwareadvice.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@type":"Organization","@id":"https://www.softwareadvice.co.nz/#organization","parentOrganization":"Gartner, Inc.","sameAs":[]},{"name":"Emplifi Service Cloud","description":"Emplifi provides an enterprise platform that gives you comprehensive insights, tools, and resources to help businesses provide great customer service through their website or mobile app.\n\nIt offers tools that enable organizations to deliver better customer experiences, harness social media and the right audience engagement channel at the right time, drive consistent online conversations that create stronger bonds with customers, and deliver all this in an automated way.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/dac1bea0-5b68-405a-ba27-1c1faa15a8db.png","url":"https://www.softwareadvice.co.nz/software/345373/emplifi-service-cloud","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/345373/emplifi-service-cloud#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/4153/crm/software","@type":"ListItem"},{"name":"Emplifi Service Cloud","position":3,"item":"/software/345373/emplifi-service-cloud","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.nz/software/345373/emplifi-service-cloud#breadcrumblist"}]}
</script>
