About Vonage Business Communications
Vonage Business Communications pricing
Vonage Business Communications has a free version and offers a free trial. Vonage Business Communications paid version starts at US$14.99/month.
Alternatives to Vonage Business Communications
AT&T Workforce Manager
Vonage Business Communications Reviews
Feature rating
- Industry: Financial Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Great product for small companies
Great!!! I definitely recommend this software and even though it might seem a bit more expensive than others in the market, their quality is definitely worth it.
Pros
It is an amazing product for small companies. It has several useful features that work great for your business needs. Compared to other similar software out there, Vonage is way more reliable for your communication needs.
Cons
Even though we do love Vonage, sometimes getting in contact with customer service is a bit time consuming and tricky, but once you are connected to a customer service representative, you know you will get the help you need.
- Industry: Government Administration
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Great VoIP option for small businesses
We have had a great experience overall from the sales rep to the buying process to the customer service and install. We'd definitely recommend them to small business who are looking to save a bit of money (at least compared to our traditional alternative).
Pros
I love the price of this software most of all. This had so many more features than our regular phone service and was cheaper! It's fairly easy to use, has quite a few features, and has worked pretty solidly for us for the 6+ months that we've had it. We don't have plans to change at this point.
Cons
The only thing I'm a little iffy about was that it wasn't easy to switch our fax line over. We definitely ran into hiccups there, but their customer service team was excellent and we figured it out eventually.
Reasons for Choosing Vonage Business Communications
It was cheaper and had more options.Reasons for Switching to Vonage Business Communications
Price and options- Industry: Telecommunications
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Vonage Business (Simple Signal) Service & Support
Overall experience was good, their Account Manger went above and beyond, their support was good, their service was okay.
Pros
Vonage's GUI is relatively intuitive to make basic changes. There are various roles provided that allow different levels of access to make configuration adjustments with the Trunk, DID's, Auto Attendants, forwarding, etc.
Cons
There were some tools inside of the Vonage Portal that required multiple places to be updated or there were multiple ways to update a setting, and it made difficult to report on customer configurations.
Alternatives Considered
TwilioReasons for Choosing Vonage Business Communications
Provided more functionalityReasons for Switching to Vonage Business Communications
Pricing was a major factor to why we chose Simple Signal (Vonage).
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
It's quite good - from a perspective of tester using a custom-conferencing Vonage based app
It helps in the rapid development of a certain type of app, like VoIP, so you don't have to re-invent the wheel and spend a lot of valuable development time.
Pros
What I like the most are the API docs and the previews of the available implementations - you can use a demo conferencing app to have video and audio calls.
Cons
There are occasional issues that are very hard to debug, especially in terms of audio quality drops - I hope you add more detailed logging for this in the future.
Reasons for Switching to Vonage Business Communications
The docs and the pricing were the major reasons.- Industry: Veterinary
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Small Business VOIP
My experience was just fine, very good actually. No issues just wanted texting. Had to leave for that and the person who had to end service with me thru Vonage was very mean. I dont think I would return based on that.
Pros
Solid and always working, no issues or limits
Cons
Didnt have texting capability abailabke theu vonage
