--- description: Review of OwnerRez Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: OwnerRez | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Vacation Rental Software](/directory/4545/vacation-rental/software) > [OwnerRez](/software/344512/ownerrez) # OwnerRez Canonical: https://www.softwareadvice.co.nz/software/344512/ownerrez Page: 1 / 12\ Next: [Next page](https://www.softwareadvice.co.nz/software/344512/ownerrez?page=2) > OwnerRez is a vacation rental platform designed for managing bookings and operations. It supports both small homeowners and large property management businesses and offers channel management, property management and website solutions. The tool features partnerships with major booking channels and includes a unified messaging system that consolidates email, SMS, and channel communications into one inbox. OwnerRez provides accounting capabilities compatible with various payment methods. Property management tools are available for calculating commissions and generating monthly statements. It also includes customer relationship management features to maintain guest relationships and offers extensive reporting options for data analysis. OwnerRez includes website building tools to help rental operators establish their brand and direct customers to their own websites. The platform includes automation features that streamline vacation rental management workflows. > > Verdict: Rated **4.9/5** by 265 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 265 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: OwnerRez - **Location**: Seattle, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$40.00 - **Pricing model**: Usage Based (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - API - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Availability Management - Billing & Invoicing - Booking Management - CRM - Calendar Management - Channel Analytics - Channel Management - Commission Management - Communication Management - Contact Management - Content Management - Credit Card Processing - Customer Database - Customisable Branding - Customisable Reports ## Integrations (49 total) - AIPEX - Akia - BeHome247 - Besty - Beyond - Breezeway - Brivo Access - Chekin App - Conduit - Constant Contact - DACK - DPGO - Duve - Enso Connect - Google Calendar ... and 34 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Vacation Rental Software](https://www.softwareadvice.co.nz/directory/4545/vacation-rental/software) ## Related Categories - [Vacation Rental Software](https://www.softwareadvice.co.nz/directory/4545/vacation-rental/software) - [Rental Property Management Software](https://www.softwareadvice.co.nz/directory/150/rental-property-management-software/software) - [Channel Management Software](https://www.softwareadvice.co.nz/directory/256/channel-management/software) ## Alternatives 1. 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However they just had a complete rebuild of the reporting, that I am about to implement. Can't wait\! > > From startup through my growth to managing 25 homes as a licensed PM (and still growing), OwnerRez product stability, features and support heve kept up with me every step and hurdle along the way. Their support team is top notch\! Always quick to respond with helpful answers. So glad I found OwnerRez\! The product, their teams and the amazing community of users is the BEST\!\! ----- ### "Simply the Best" — 5.0/5 > **Sandra** | *12 January 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The program is strong, broad and intelligent, but mostly I love the customer service. Every single member of the team is knowledgable and 100% understands my problem or requests and their help is spot on. There is so much fluidity in the program, which allows you to edit everything to be just the way you want it. It boggles my mind sometimes, when I see how intricate the system is in considering every alternative you may want to choose from. I've used two other property management softwares (well known brands in the industry) and OR is so much better. They don't pick up the phone when you call...so you don't get instant help. But there's nothing I hated more than people who picked up immediately but I couldn't understand a word they were saying and they didn't understand my problem. I wouldn't trade, in a million years, the kind of service you get with OR for someone who picks up immediately but doesn't really help. > > **Cons**: When we shifted from strictly individual bookings to small retreats, some of the bells and whistles that Owner Rez can deliver, didn't really apply to us and once or twice I had a need that was just too outside the box for them. Not really their fault because they don't cater to retreats. But I depend on them so much and I found a way, often with their expert help, to make it work for us anyway. > > The program is intuitive, and every time I need to do something different, I'm amazed to see that there's a way to do it\! They are always incredibly upbeat, helpful, smart and pleasant to work with. In 5 years I have never had a complaint. Even on holidays with a non-emergency, someone has gotten back to me to help. If I'm not mistaken, I think all their customer service people run properties on their own and it gives them so much insight and understanding. They not only figure out what to do, but sometimes they send me a video where they actually show me what to do using my own info. I run 12 cabins in the mountains in Southern California and with Owner Rez, I don't even have to pay someone to handle the communications around bookings...OR takes care of everything. Sometimes I call them with such a pickle of a problem and they have an easy way to handle it. They're the best. ----- ### "Complete Airbnb integration and a backend built for operators" — 5.0/5 > **Arthur** | *19 June 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The Airbnb integration is complete, and that's the reason I left Uplisting. Uplisting only synced part of what Airbnb exposes, so I was entering the same changes twice and they still didn't match. OwnerRez syncs the full listing: content, rates, availability, and rules. One system instead of two. Past that, it's built for operators. The feature controls are granular without turning into a mess, so you can run the property exactly how you want. Native length-of-stay pricing is built in. The AI assistant actually helps. The direct booking site is good enough to send guests to directly. The feature set is deep and mature, clearly refined over years. The combined-listing setup works fine too, for our two villas that also rent as one unit. > > **Cons**: It's deep, so there's a learning curve. The first week of setup takes real work and you'll live in the settings before it clicks. Worth it, but go in expecting that. Built-in housekeeping was also retired, so for cleaning schedules you'll connect a tool like Turno or Breezeway, or use OwnerRez's notification triggers to message your cleaners. > > We migrated from Uplisting in late May and run three Airbnb listings through OwnerRez. The complete Airbnb sync killed the double data entry on day one, and the operator-level control is what makes me sure about the switch. Steep at first, then it mostly runs itself. I'd make the same call again. ----- ### "Good PMS system, terrible integration for marketing and direct bookings, no lodge/B\&B support" — 3.0/5 > **Axel** | *14 September 2024* | Hospitality | Recommendation rating: 4.0/10 > > **Pros**: Overall we've been very happy with OwnerRez when it comes to the channel manager and the PMS system itself but only for vacation rentals. It's definitely a good PMS system. The rates and rules are easy to configure and well thought out. The channel management is pretty good as well. From a control perspective it's really a good channel management tool. > > **Cons**: My low review score comes from the fact that when it comes to marketing and direct bookings, OwnerRez pretty much fails. If you don't mind the majority of your business coming from the three main channels, then stick with OR. But if you have a multi-unit property, OR doesn't provide what you need. When we dug deeper we discovered that OR has two drastic gaps: one is no support for Google Hotels or Hotel Metasearch in general. Yes they support Google Vacation Rentals but that is not the same as hotels. The second major gap is the terrible integration support for external websites. The WordPress plugin is severely limited in what it can do so the only way to get a good web presence is to work with a third party vendor that took the time to build deeper integration hooks. CRM support is also poor. For example there's no way to let the guests automatically update their email address. We have to copy and paste it manually. > > Customer service is poor, it takes days to get replies to issues we have. Otherwise the software is reliable. Our bookings have been on the decline because of the state of the vacation rental industry, and OR isn't adapting to the changing landscape so we're unfortunately moving on to vendors that have more modern direct marketing and guest journey features. I find it ironic that OR is arguing in their support that integration with metasearch is a waste of time when we have ample evidence to the contrary. ----- ### "New OwnerRez User" — 5.0/5 > **Amy** | *17 June 2026* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: I love that it integrates with all the platforms we advertise on. The staff has been super helpful with any questions I have had and training to get me up and going. > > **Cons**: I wish there was a dashboard that had arrivals and departures for the day and a status of a property being clean or dirty. I manage about 40 rental properties and that would be helpful. I also wish there was a way to do group bookings for multiple properties booked under the same name as I manage about 25 units int he same complex and get a lot of groups. > > Overall it has been good, it was a lot to get started but once you are set up it makes your life so much easier\! ----- Page: 1 / 12\ Next: [Next page](https://www.softwareadvice.co.nz/software/344512/ownerrez?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/344512/ownerrez) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data