--- description: Review of MRI Palace Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MRI Palace | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Real Estate Property Management Software](/directory/4672/property/software) > [MRI Palace](/software/342566/mri-palace) # MRI Palace Canonical: https://www.softwareadvice.co.nz/software/342566/mri-palace Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/342566/mri-palace?page=2) > MRI Palace is a cloud-based property management solution that offers a dashboard for tracking portfolio performance, trend monitoring, benchmark comparisons, data visualization and analysis, task management, trust accounting, and compliance management. The software is designed for property managers who need to manage multiple portfolios. It allows them to track the performance of each of their properties over time and compare them with industry averages. It also enables them to analyze data in order to spot trends which may affect profitability. > > Verdict: Rated **4.1/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 41 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: MRI Software - **Location**: Solon, US - **Founded**: 1971 ## Commercial Context - **Starting Price**: $200.00 - **Pricing model**: Other - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: New Zealand, United States ## Features - API - Accounting - Activity Dashboard - Alerts/Notifications - Calendar Management - Client Portal - Communication Management - Compliance Management - Contact Management - Customisable Branding - Customisable Reports - Dashboard - Data Import/Export - Document Management - Electronic Payments - Expense Tracking - Faculty/Staff Management - For Real Estate Agencies - Maintenance Management - Online Payments ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Real Estate Property Management Software](https://www.softwareadvice.co.nz/directory/4672/property/software) ## Related Categories - [Estate Agency Software](https://www.softwareadvice.co.nz/directory/4169/real-estate-agency/software) - [Real Estate Property Management Software](https://www.softwareadvice.co.nz/directory/4672/property/software) - [Rental Property Management Software](https://www.softwareadvice.co.nz/directory/150/rental-property-management-software/software) ## Alternatives 1. [Hostaway](https://www.softwareadvice.co.nz/software/165334/hostaway) — 4.8/5 (1524 reviews) 2. [DoorLoop](https://www.softwareadvice.co.nz/software/449921/DoorLoop) — 4.8/5 (704 reviews) 3. [ResMan](https://www.softwareadvice.co.nz/software/422601/ensoware-resman) — 4.6/5 (601 reviews) 4. [Buildium](https://www.softwareadvice.co.nz/software/1154/buildium-property-manager) — 4.5/5 (2205 reviews) 5. [Entrata](https://www.softwareadvice.co.nz/software/5223/entrata) — 4.6/5 (444 reviews) ## Reviews ### "Palace is a superior Property Management software" — 5.0/5 > **Margo** | *20 February 2019* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Financial side is spot on Added fratures and you can, but you dont really need any other software Helpdesk rocks > > **Cons**: Inspection app could be better, you are looking at more things to make it better ----- ### "You guys are great\!" — 5.0/5 > **Jane** | *20 February 2019* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: It is usually pretty easy to use, and all the information is generally easily accessible. The support team are A-1 thank you > > **Cons**: I am not a fan of Citrix, but am aware of palace Liquid and am looking forward to moving to that soon. Would like to have multiple windows open so can refer back and forth instead of having to print a tree each time there is an issue - again i understand this is possible with Liquid and look forward to the new features of the web based system > > The information is well laid out and easily accessible. When there is an issue, the support team are always friendly and helpful. ----- ### "Unreliable and terrible customer service" — 1.0/5 > **Olivia** | *7 February 2019* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: Not a lot, it would be good if the email functionality actually worked and we could reply on receiving the replies > > **Cons**: The fact that nothing seems to work correctly and management/director are unwilling to take action in a timely manner. In almost 1 year we have had an issue list of approx 200 points of which maybe 10 have been resolved. There is no communication and countless times we have to chase for an update which we rarely receive. Support is terrible, they keep closing tickets as solved when the issue hasn't been resolved and even then they take ages to do that. They dont read the email trail properly so you end up having to repeat yourself so many times > > We should have stayed with our previous provider. We were sold this product based on lies. Dishonest company ----- ### "Palace" — 4.0/5 > **Trish** | *12 February 2019* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: Quite simple to use - particularly in comparison to other software - ie Console Payouts are straightforward and being able to reload .csv files and reprint remits is great. Being able to reverse and hide transactions leads to much tidier landlord statements Being able to amend comments on transactions through history is extra helpful > > **Cons**: Can be a bit "flighty" - will occasionally drop transactions batches while processing - seems to be an afternoon thing - means you should enter and process a page of a bank statement at a time (still manual) The comments section not clearing after entering a receipt is somewhat painful if you forget to clear it (have asked for this to be considered for a "fix") The arrears reports take time to understand We did have a lot of problems with the phone apps at first - being phone rather than ipad based does present its challenges > > It has certainly speed up the rental management and when we make greater use of the Total Tenancy feeds it should make things a lot quicker. Given the choice I would not change from Palace and would recommend it to others - nothing works perfectly and to be fair many problems arise from user issues - lack of willingness to change, not taking up the training offered, poor accounting skills and a tendency to run multiple systems - i.e. excessive paper file system that are simply... not... necessary. But horse to water and that sort of thing:-) ----- ### "The right Software for you" — 5.0/5 > **Sylvia** | *16 February 2021* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: I find Palace to have everything required to run an efficient property management business . Has great reports for both tenants and owners. > > **Cons**: One thing I would like to see changed is the additional tenants details to be able to click on them to open rather than having to go to the end to edit them. It is frustrating. > > The overall experience with Palace has been great. The support is awesome. Prompt response and very patient and helpful. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/342566/mri-palace?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/342566/mri-palace) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data