--- description: Review of eTailPet Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: eTailPet | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Pet Grooming Software](/directory/4633/pet-grooming/software) > [eTailPet](/software/341804/sellit-pos) # eTailPet Canonical: https://www.softwareadvice.co.nz/software/341804/sellit-pos Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/341804/sellit-pos?page=2) > eTailPet is a full-service point of sale solution created for pet businesses. eTailPet’s all-in-one platform allows independent pet retailers to set up a fully integrated retail point of sale and online store that syncs inventory in real-time. Its product catalog offers more than 120,000 pre-built products, and an exclusive integration with Astro Loyalty simplifies the steps required to access its benefits for your customer and you. eTailPet POS unites inventory management, online-selling, and marketing in one place–giving you complete control over your business. > > Verdict: Rated **4.2/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 13 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Rain Retail Software - **Location**: Springville, US - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$149.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Accounting Integration - Animal Database - Appointment Management - Appointment Scheduling - Automated Scheduling - Automatic Backup - Availability Management - Barcode Recognition - Barcode/Ticket Scanning - Booking Management - Calendar Management - Calendar Sync - Client Management - Client Portal - Confirmations/Reminders - Credit Card Management - Credit Card Processing - Customer Accounts - Customer Database ## Integrations (6 total) - Astro Marketing - Mailchimp - Postmates - ShipStation - TaxJar - accessiBe ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Pet Grooming Software](https://www.softwareadvice.co.nz/directory/4633/pet-grooming/software) ## Related Categories - [Pet Grooming Software](https://www.softwareadvice.co.nz/directory/4633/pet-grooming/software) - [Kennel Software](https://www.softwareadvice.co.nz/directory/4638/kennel/software) - [POS Systems](https://www.softwareadvice.co.nz/directory/210/web-based-point-of-sale-software/software) ## Alternatives 1. [Clover](https://www.softwareadvice.co.nz/software/61761/clover) — 3.8/5 (576 reviews) 2. [Epos Now](https://www.softwareadvice.co.nz/software/21000/epos-now) — 3.8/5 (726 reviews) 3. [Venmo](https://www.softwareadvice.co.nz/software/317580/venmo) — 4.7/5 (9296 reviews) 4. [Square Point of Sale](https://www.softwareadvice.co.nz/software/374161/square-register-pos) — 4.6/5 (3032 reviews) 5. [Toast POS](https://www.softwareadvice.co.nz/software/4997/toast-pos) — 4.1/5 (553 reviews) ## Reviews ### "Great Software & Integration, nobody's perfect" — 4.0/5 > **Kymber** | *27 May 2026* | Retail | Recommendation rating: 8.0/10 > > **Pros**: I love the integration with all the other programs we use. It is user friendly \& The staff are friendly. > > **Cons**: I wish they had more features in Booking, reports \& texting. We would fully swap away from our other booking software if we were able to create our own auto-send texts and if booking had a few more key features in scheduling. I also wish I could run reports for sales over time and sales by customer. > > Nobodys perfect, especially in POS. I do feel like Etails tries their best to hear feedback \& improve. Overall I've enjoyed working with them ----- ### "One stop shop" — 4.0/5 > **Tracy** | *19 May 2026* | Retail | Recommendation rating: 8.0/10 > > **Pros**: The Integration of credit card system, POS, and website, inventory management has been nice to work with. > > **Cons**: The booking component needs work for grooming customers. They are in the process of changing that and listening to stores feedback. So we shall see... > > They are willing to listen to feedback, make changes better for the stores. Good customer service. Nice product. ----- ### "Bought out by an investment firm" — 3.0/5 > **Joseph** | *29 February 2024* | Retail | Recommendation rating: 1.0/10 > > **Pros**: They have a decent Astro Integration and a nice catalog of products. But the issues make these benefits worthless > > **Cons**: They do not have integrated printing, you have to print through a print dialog from your browser, its slow and prone to errors. They try to claim this is "Integrated". They use PAX payment devices that are meant to be behind a counter (Violating the EMV requirements of not handling customers cards.) They can not handle vendor price files, you have to reformat and layout the data for their importer, and then it can not handle case qtys, multi vendors, or really anything you need for a pet store inventory. > > ETailPet has been bought out by Quilt Software, a software investment firm. Firms like this buy software that's considered "Mature" with a userbase, and provide as little service or features as possible to maintain an income flow. They promise a lot, and provide very little. My experience was the worst of any company I have worked with. They promised several features specifically that it was later discovered they did not have. Managers admitted to the misrepresentation, blaming the fact they sell different programs, and agreed to cancel and refund but when I requested it, they refused. They also delayed the cancellation until after the next billing cycle so they could get another months fees out of me. ----- ### "Happy so far" — 5.0/5 > **Iris** | *28 May 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The Astro connection and the "universe". I also really like the messaging. It is much easier to send a quick text, and customers respond well to it. > > **Cons**: Astro- it's a pain because we order products from more that one distributor and we have to change the "preferred dist." each time, in order to get credits. > > I came in a year before we updated the system, it was an easy transition out of the old. It's quicker and more organized. I find it's pretty user friendly. ----- ### "Industry focused POS is fantastic" — 5.0/5 > **Stephen** | *24 July 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: eTailPet is functional, easy-to-use, and intuitive. Using an industry-focused POS and inventory management system saves time and money. We switched from Shopify, which worked, but demanded tons of extra time and effort to use. > > **Cons**: eTailPet is still improving. There are a couple small things that could be tweaked to work better for us, but they are not critical. > > Great experience with eTailPet. We have opened two new locations and the onboarding was seamless. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/341804/sellit-pos?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/341804/sellit-pos) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data