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About Avoma
Avoma is an artificial intelligence (AI)-enabled virtual meeting assistant solution that helps businesses manage meeting notes, customer information, recordings and more. The application allows professionals to capture and store meeting recordings in a centralized repository.
Avoma enables organizations to streamline speech recognition, transcription, and natural language processing (NLP) operations via a unified platform. Additionally, it offers a variety of features including meeting preparation tools, agenda management, data synchronization, action item tracking, virtual personal assistance (VPA), contextual guidance and more.
Avoma comes with an application programming interface (API), which facilitates integration with several third-party platforms such as Salesforce, HubSpot, Pipedrive, Zoho Meetings, Zendesk Sell and more. Pricing is available on a monthly, half-yearly or yearly subscription and support is extended via phone, email and other online measures.
Avoma pricing
Avoma does not have a free version but does offer a free trial. Avoma paid version starts at US$40.00/month.
Starting Price:
US$40.00/month
Free Version:
No
Free trial:
Yes
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Avoma Reviews
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6 reviews
Ryan
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
5.0
Reviewed on 11/06/2021
Avoma beat Gong and ChorusAI on price and product
We adopted Avoma to support better handoff between our Account Executives and Customer Success Managers. Avoma has become a fundamental tool across our organization to keep us true to the customer voice and easily share the customer perspective deep into our org. Avoma's user and reporting model make it easy to track and act on customer needs immediately.
Pros
Easy to adopt, intuitive to learn, value gained across my entire organization (customer support, leadership, sales, enablement, engineering, product), Avoma's customer support is great and responds quickly, cheaper than both Gong and ChorusAI, respectable transcription and call analytics technology
Cons
Periodic small software bugs, limited CRM integration, technical runway for AI to learn organization-specific terms
Reasons for Switching to Avoma
Cheaper/better value, awesome customer support, thoughtful execution of proof of concept, confident demoing and easy access to experiment with the platform.
Emetu
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
4.0
Reviewed on 4/12/2023
A Helpful Conversational Intelligence Solution
Pros
I like the speech analytics features
It comes with best AI features
It makes sales coaching easy
Cons
Nothing has failed yet. All the features of Avoma has been helpful.
Verified Reviewer
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
5.0
Reviewed on 19/07/2022
A lot of Bang for your Buck
Overall, we are very impressed by this company, who competes with strong market dominators. They offer pretty much the same thing for a fraction of the price.
Pros
Automatic zoom call/meeting recording and integration. Speech to text for easy review.
Cons
User interface could be a little easier to navigate, but very minor.
Reasons for Switching to Avoma
Price
Gabriela
- Industry: Retail
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
-
Review Source
5.0
Reviewed on 8/07/2023
La mejor IA para análisis de conversaciones con clientes
Como agente de atención al cliente, Avoma ha sido una herramienta invaluable. Me ha permitido ahorrar tiempo al transcribir automáticamente las conversaciones y proporcionar insights valiosos. La capacidad de buscar y revisar grabaciones me ha ayudado a brindar un mejor servicio al cliente y tomar decisiones más informadas.
Pros
Su capacidad para capturar, transcribir y analizar automáticamente las conversaciones y reuniones, lo que ahorra tiempo y esfuerzo a los equipos de atención al cliente al eliminar la necesidad de tomar notas manualmente y permite obtener insights valiosos de las interacciones con los clientes.
Cons
Un contra de Avoma puede ser que la precisión de la transcripción y el análisis automático pueden variar dependiendo de la calidad del audio y la complejidad del lenguaje utilizado. En algunos casos, puede requerir cierta revisión y corrección manual para garantizar la exactitud de los datos y los insights generados.
Moïse
- Industry: Cosmetics
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
5.0
Reviewed on 22/06/2023
Un logiciel impeccable
Pros
J'ai beaucoup aimé ce logiciel la fois où j'ai eu des oublis des conversations à mes clients et là soudainement je les entendu et j'ai compris que c'était ce logiciel depuis ce jour là je ne m'en sépare plus
Cons
Le seul problème que j'ai trouvé jusque là c'est l'insuffisance et il faut plus d'amélioration sur les outils
wendsom
- Industry: Internet
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
5.0
Reviewed on 27/03/2023
Avoma le meilleur
Pros
Très bon logiciel pour contacter vos prospects très facile . Avec plus de fonctionnalités qui vous faciliteront la tâche
Cons
Aucun problème rencontré , je vous le recommande
