--- description: Review of MSP360 Backup Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MSP360 Backup | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Server Backup Software](/directory/4348/server-backup/software) > [MSP360 Backup](/software/340494/msp360-backup) # MSP360 Backup Canonical: https://www.softwareadvice.co.nz/software/340494/msp360-backup Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.co.nz/software/340494/msp360-backup?page=2) > MSP360 Managed Backup is a centralized, multi-platform backup solution for MSPs. It offers automated backups, compliance-ready security, white-labeling, and seamless integration with MSP360 RMM and PSA tools. With flexible pricing and vendor-neutral storage support for Amazon S3, Microsoft Azure, Wasabi, Backblaze B2, and more, it enhances data protection while optimizing costs. > > Verdict: Rated **4.6/5** by 249 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 249 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: MSP360 - **Location**: Powell, US - **Founded**: 2011 ## Commercial Context - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Please contact MSP360 for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Colombia, Cyprus, Denmark, France, Germany, Ireland, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Portugal and 8 more ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Archiving & Retention - Automated Scheduling - Automatic Scans - Backup Log - Backup Scheduling - Backup and Recovery - Bare-Metal Restore - Billing & Invoicing - CPU Monitoring - Client Portal - Cloud Backup - Compression - Content Library - Content Management - Continuous Backup - Continuous Monitoring - Contract/License Management ## Integrations (11 total) - Amazon EC2 - Autotask PSA - ConnectWise Automate - ConnectWise PSA - Google Cloud - Google Workspace - Microsoft 365 - Microsoft Azure - NinjaOne - ScreenConnect - Wasabi ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Server Backup Software](https://www.softwareadvice.co.nz/directory/4348/server-backup/software) ## Related Categories - [Server Backup Software](https://www.softwareadvice.co.nz/directory/4348/server-backup/software) - [IT Service Software](https://www.softwareadvice.co.nz/directory/4207/it-service/software) - [MSP Software](https://www.softwareadvice.co.nz/directory/4553/msp/software) - [Remote Monitoring and Management (RMM) Software](https://www.softwareadvice.co.nz/directory/4344/remote-monitoring-and-management/software) - [Patch Management Software](https://www.softwareadvice.co.nz/directory/4519/patch-management/software) ## Alternatives 1. [Cove Data Protection](https://www.softwareadvice.co.nz/software/171880/solarwinds-backup) — 4.6/5 (372 reviews) 2. [N-central](https://www.softwareadvice.co.nz/software/161863/solarwinds-n-central) — 4.2/5 (253 reviews) 3. [N-sight RMM](https://www.softwareadvice.co.nz/software/30397/solarwinds-remote) — 4.3/5 (197 reviews) 4. [Syncro](https://www.softwareadvice.co.nz/software/373866/syncro) — 4.6/5 (148 reviews) 5. [IT Glue](https://www.softwareadvice.co.nz/software/351312/it-glue) — 4.6/5 (331 reviews) ## Reviews ### "Great product, scales, fast, easy to implement." — 5.0/5 > **Russell** | *13 August 2024* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: It is easy to use and easy to setup. It is straight forward and the notifixations make sense. > > **Cons**: It is almost too eays so not really a con\! > > We love this product because it is easy to manage and easy to scale. ----- ### "It just works." — 5.0/5 > **Scott** | *13 August 2024* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: It just works, and I don't have to spend time figuring out why I am getting errors or warnings. > > **Cons**: I'd like to see an easier method of on-demand file restoring without a restore plan. > > Very positive since implementation. No problems or complaints. ----- ### "Do not use MSP360" — 1.0/5 > **Alexander** | *6 September 2022* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: When I moved to MSP360 it was called Cloudberry Backup and it was not bad. They changed their name and pricing and made everything worse. So I guess the best thing about MSP360 is that it was not always as bad as it is now. > > **Cons**: The web interface is terrible. It is very difficult to figure out how to navigate the interface to find backup history, restore data, even managing licenses is difficult. The only thing worse than their web interface is the new backup wizard. There are too many ways to mess it up and no easy way to clone configurations accoss multiple devices much less sites. > > Sometimes I can be a cheapskate. Sometimes being a cheapskate leads me to choose the wrong software. I made that mistake with MSP 360. I have it installed on many client devices and migrating to another software is going to cost me a lot of time. Someday I will find that time and I will be so glad to be off this platform. ----- ### "Ultimate MSP Backup Tool" — 5.0/5 > **Daniel** | *14 August 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Most compatible and more customization than any other backup software, works with all storage providers on all OS with unlimited customization. > > **Cons**: They got rid of their in house ransomware protection and now you have to install another piece of software on your servers to protection them from that. > > The biggest thing we noticed the ability to white label the product so out clients don't know where we can the software from, it makes it look like it is a in house solution. ----- ### "Flexible and Powerful Backup Solution for Advanced Users" — 4.0/5 > **Maxim** | *30 April 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: MSP360 offers a flexible, powerful backup platform with support for local, cloud, and hybrid storage. It's highly customizable, supports a wide range of storage providers (AWS, Wasabi, Backblaze, etc.), and has detailed job logs and reporting. The granular restore options and image-based backup are also strong points. > > **Cons**: The interface can feel outdated and overwhelming for new users. Remote management through the web console (especially in legacy versions) lacks polish. Some errors can be cryptic and require deep digging. > > MSP360 has been a dependable solution in our MSP toolkit. It's particularly great for customers who already have preferred cloud storage or want control over backup destinations. While not as "plug-and-play" as other options, the flexibility it provides is unmatched when tailored properly ----- Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.co.nz/software/340494/msp360-backup?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/340494/msp360-backup) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data