--- description: Review of Zenbridge Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Zenbridge | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Data Integration Tools](/directory/3304/data-integration-tools/software) > [Zenbridge](/software/339588/zenbridge) # Zenbridge Canonical: https://www.softwareadvice.co.nz/software/339588/zenbridge Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/339588/zenbridge?page=2) > Zenbridge is a cloud-based EDI integration platform that automates global supply chain connectivity and EDI management. Zenbridge caters to fast-growing retailers, suppliers, manufacturers, transportation providers, 3PLs, and developers looking to eliminate EDI complexities. The platform offers an API for ANSI X12 and EDIFACT EDI standards. This API approach provides faster and more stable integrations compared to traditional EDI solutions. Real-time data validation saves users hours of manual work and thousands in chargeback costs from compliance errors. Zenbridge ensures seamless EDI connectivity no matter where in the world trading partners are located. Key features include unlimited support via a dedicated delivery manager, unlimited developer support hours, and 24/7 customer service accessibility. Zenbridge is committed to providing the lowest integration and per transaction costs compared to alternatives. The platform accelerates EDI project timelines to 3-5 weeks for self-service users and as little as 3 weeks for fully managed implementations. Zenbridge offers the perfect blend of expert guidance and modern tools to solve EDI headaches efficiently. > > Verdict: Rated **5.0/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 8 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Zenbridge ## Commercial Context - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: \* Monthly subscription. \* No annual contracts. \* Downgrade, Upgrade or Cancel anytime. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia, Falkland Islands and 50 more ## Features - API - AS2 Capability - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Archiving & Retention - Automated Scheduling - Configurable Workflow - Data Connectors - Data Extraction - Data Import/Export - Data Mapping - Data Synchronisation - Data Transformation - Database Support - ERP integration - ETL Tools - Exceptions Management ## Integrations (2 total) - NetSuite - Shopify ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Data Integration Tools](https://www.softwareadvice.co.nz/directory/3304/data-integration-tools/software) ## Related Categories - [Data Integration Tools](https://www.softwareadvice.co.nz/directory/3304/data-integration-tools/software) - [EDI Software](https://www.softwareadvice.co.nz/directory/3413/edi/software) ## Alternatives 1. [Infocon Systems WebEDI](https://www.softwareadvice.co.nz/software/473832/Infocon-Systems) — 4.8/5 (39 reviews) 2. [TrueCommerce EDI Solutions](https://www.softwareadvice.co.nz/software/159751/truecommerce-edi-solutions) — 4.3/5 (535 reviews) 3. [KhooCommerce](https://www.softwareadvice.co.nz/software/249736/khoocommerce) — 4.8/5 (23 reviews) 4. [ConnectPointz](https://www.softwareadvice.co.nz/software/217348/connectpointz) — 4.8/5 (60 reviews) 5. [Pro\_EDI Translator](https://www.softwareadvice.co.nz/software/450330/Pro-EDI-Translator) — 4.8/5 (43 reviews) ## Reviews ### "A Great Fit for our Business" — 5.0/5 > **Rob** | *5 October 2022* | Furniture | Recommendation rating: 10.0/10 > > **Pros**: The high level view for each transaction is extremely helpful for diagnosing breakdowns in the flow of documents. The UX on other software has often led to time spent running reports and digging for the information, whereas Zenbridge presents it straight away. Additionally, the level of support we're receiving is incomparable to any other provider we work with. Nesan is extremely responsive, knowledgeable, and personable. His work with us has definitely given us the confidence to move more of our retail accounts to the Zenbridge platform. > > **Cons**: I currently cannot search for an Inventory Advice (846). I believe it's the only document in the EDI transaction that I can't search for. Minor inconvenience that's easy to work around, but definitely would be a QOL update. > > Overall, I've had a much more positive experience with Zenbridge and Nesan than I have with most of our current and past tech providers. I am not as proficient in EDI as I'd like to be, but Nesan has been a big help in aiding my understanding and providing solutions for us. ----- ### "Awesome Product and Team" — 5.0/5 > **Nathan** | *23 May 2023* | Textiles | Recommendation rating: 10.0/10 > > **Pros**: In our industry, many e-commerce retailers require EDI to exchange order information. The Zenbridge product connects to a variety service providers and retailers and provides a consistent API interface to them. Compared to more modern integration technologies, EDI is not elegant. That said, the Zenbridge product provides an elegant and simplified approach to EDI development.In addition to the product, the Team at Zenbridge is awesome. The Management, Delivery Manager, Developers, and Support are incredible. They always communicate proactively. Also, they help with communicating with retailers regarding requirements. This has been a huge help to us. We let them know who we are onboarding and they take over from there. After they complete their work, the API is accessible and we begin development. It is a really clean approach.I feel comfortable having Zenbridge as a partner. I can't say enough good things about them. > > **Cons**: I like everything about Zenbridge. There are few partners I can say that about. ----- ### "Great customer support" — 5.0/5 > **Anand** | *17 August 2022* | Arts & Crafts | Recommendation rating: 9.0/10 > > **Pros**: The API end-points and the concept of having Web-hooks is great when it comes to performing in-house EDI integrations. We were able to use our existing programming resources who are not EDI experts to perform integrations. > > **Cons**: A mobile application would be great. Other than that ideal software for us. > > Easy to use interface for both managers and programmers. Amazing customer support\! ----- ### "Highly recommend for EDI integration into an ERP" — 5.0/5 > **Seth** | *4 October 2022* | Retail | Recommendation rating: 10.0/10 > > **Pros**: We use Zenbridge as a middleware for processing sales transactions into our ERP (NetSuite). The end-to-end sales cycle has been set up by Zenbridge to be an automated workflow. The customer service and developer resource(s) we've partnered with have been exceptional. > > **Cons**: The Zenbridge portal user interface has improved over time. The only thing I can think of that could potentially improve is adding a rule set for emails alerts, so we can be more proactively alerted of potential issues. There is a version of this in place, and it's not bad. But, as I struggle to think of cons, this is the only thing that came to mind. > > Because of the automations we've put in place with Zenbridge (inbound Sales Order, warehouse fulfillment, Shipment Notice \& Invoice all sent without our team manually touching the transaction) it's freed up a lot of time for our team to work on other daily tasks. AKA reduced our overhead. And, given us the ability to grow our business without having to add to the team. ----- ### "Cloud Based EDI" — 5.0/5 > **Cyril** | *24 October 2022* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: The brilliant people at Zenbridge have designed the ultimate cloud based product. They have bridged old technology (EDI) to new technology (API) in a cloud based solution. FINALY a robust solution that does away with VAN. > > **Cons**: There is no negative thing about this product we have found at this time. It is 100% cloud based and robust. > > The staff at Zenbridge are very nice and are always there to help. VAN’s careful there are going to revolutionize the industry. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/339588/zenbridge?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/339588/zenbridge) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data