About InsightEMR

Clinicient provides a web-based and mobile therapy-specific EMR designed to improve the therapist experience by offering an all-in-one solution with scheduling, documentation, telehealth and reporting, resulting in improved efficiency and the flexibility to manage patient care. Organizations can manage schedules effectively, integrating into existing systems if desired. Clinicient’s documentation suite is designed for and by therapists and is customized to simplify charting while remaining compliant. Tools for rules-based billing by insurance automate processes, optimize payments, and reduce denials. Business Analytics tools allow practices to measure key metrics on demand, providing actionable insight into practice health. Total Insight offers a full comprehensive suite (scheduling, documentation, billing, and reporting) as well as revenue cycle services. Clinicient’s revenue cycle team provides services to bill completely and compliantly, speed collections through daily billing, payment posting and follow-up, and help your organization collect what you’re rightfully owed. Insight offers a comprehensive suite (including scheduling, documentation, billing, and reporting) that allows you to retain your billing in-house if desired while still capitalizing on the benefits from the Insight Solution. Insight EMR provides EMR and Scheduling Software that integrates seamlessly into your other hospital systems to fit customized therapy workflows while retaining a single source of truth.
InsightEMR Software - Reporting and data analytics
InsightEMR Software - Medical recording
InsightEMR Software - Schedule appointments
InsightEMR Software - Generate reports
InsightEMR Software - Enter patient details
InsightEMR Software - 6
InsightEMR video
InsightEMR Software - Reporting and data analytics - thumbnail
InsightEMR Software - Medical recording - thumbnail
InsightEMR Software - Schedule appointments - thumbnail
InsightEMR Software - Generate reports - thumbnail
InsightEMR Software - Enter patient details - thumbnail

InsightEMR pricing

InsightEMR does not have a free version but does offer a free trial. InsightEMR paid version starts at US$50.00/month.

Starting Price:
US$50.00/month
Pricing Details:
Request a price quote by contacting Clinicient.
Free Version:
No
Free trial:
Yes

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InsightEMR Reviews

Feature rating

Value for Money
4
Functionality
4.5
Ease of Use
4.5
Customer Support
4
5 reviews of 125 View all reviews
Verified Reviewer
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 4/05/2018

Easy to use and does the job well

Makes it easy to electronically post payments .
Speeds up the process of billing and posting claims

Pros

The speed in which it brings in data. Always easy to see the data and to retrieve information
Use it in medical industry

Cons

There is not much I don't like. Sometimes data comes in late but that is probably due to
vendors not program

Jenny R.
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/10/2019

Dependable Software

The reporting feature has helped us to keep track of everything better. Copay collection, no show rates, A/R, etc.
Scheduling is incredibly easy. Documenting seems to be picked up easily by any new therapist that joins us and I love how you can tailor it to your needs.
Keeping up with important insurance updates/changes is the biggest reason we will stay with Clinicient! While other clinics struggle, we are able to adjust and keep up because of Clinicient!

Pros

Love staying informed with everything; updates are automatic. And issues are fixed in a timely manner.

Cons

Constantly putting in a password - but I get the security side of that.
And that I have to uninstall the program on my receptionist's computer every 3 weeks and reinstall as it gets slower and slower since the last major update. I did contact support about it.

Alternatives Considered

WebPT

Reasons for Choosing InsightEMR

Less advanced software (MediGraph)

Reasons for Switching to InsightEMR

We weren't able to do our own billing with WebPT, which was something extremely important to us. During the sales pitch of WebPT, we were told we could and then found out in the initial stages of switching software programs, that we could not. I'm grateful we found Clinicient and we've been happy customers since 2012!
Britt C.
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 16/01/2018

Charting for PTs is good, billing is a pain.

The billing functions are a pain and when we call to get assistance, half of the people we speak with either have nothing to add over what we already knew or just say that's how it works and hopefully in the next year it will be improved. Data pushed to Zirmed or pulled from Zirmed frequently incorrect or missing things. Tasks are attached forever to the patient's chart. Errors cannot be corrected. Billing adjustments reflect everything on patient's bills, even when it was an error in Clinicient. FREQUENTLY charges pulled out and pushed to Zirmed are not in Zirmed - WAY too often to be "user error" as has been the ONLY explanation or help we received when we reached out to Customer Service on both Clinicient and Zirmed's departments. We literally have to go into Zirmed once a month and double check any and all DOS that haven't received payment and usually it is due to that error. Sadly, we were not aware this issue was a problem until MANY of our DOS's had been over the three month threshold and had to be written off. We lost a LOT of money in that process.

Pros

The Physical Therapists, for the most part, like the charting software. It is fairly basic and simple to use once you have all the templates figured out.

Cons

Billing/Tasks/templates/corrections/clearinghouse inputting and outputting/etc. Text reminders works on and off. Customer service doesn't know billing well and sometimes takes a long time to get back to us. Sometimes documents are scanned into patient's files to discover that they were magically missing from that patient's file and we find them later in a different patient's file, with no explanation. Templates have to be edited every so often because words will have been moved over and are no longer showing all of the sentence or the PT's signature is suddenly no longer printing on the letter.

Amy H.
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 13/04/2020

Great decision for our small clinic

Great. I recommend Clinicient to all of my colleagues and have a whole new perspecitve on my small business' successes and challenges.

Pros

Clinicient is easy to navigate and personalize to meet our clinic's needs. The front office integration is seamless with documentation and billing and having a personalized executive perspecitve on the metrics has been invaluable. The support staff is responsive and we feel valued as a customer everytime we comminicate a need. Therapists really appreciate the ability to create goals directly from the objective data, and personalize templates to share throughout the clinic. Payment turn around is worlds faster than we were previously experiencing.

Cons

We would love a wait-list feature for scheduling; currently, we use an external link for wait-listing patients.

Alternatives Considered

Kareo Clinical and WebPT

Reasons for Switching to InsightEMR

I found AdvanceMD to be very pushy and used-car-salesman approach to signing a contract. Kareo was less intuitive. WebPT was more expensive, and I felt like a number to them, not a unique clinic with individual needs.
Ellen H.
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
3

5
Reviewed on 15/10/2019

Clinicient Review

Overall, it has been a positive experience. Working with our account manager on a monthly basis has been most helpful. The monthly management reports are very helpful to a practice owner.

Pros

The EMR system is fully integrated with the billing software. The documentation and billing software are fully integrated, making it more efficient for billing.

Cons

There are times where the system doesn't run smoothly despite having speedy internet connections.

Alternatives Considered

WebPT

Reasons for Switching to InsightEMR

Mostly because the scheduling, charting, and billing are fully integrated.

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