--- description: Review of Zello Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Zello | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Transportation Dispatch Software](/directory/1690/taxi-dispatch/software) > [Zello](/software/338309/zello) # Zello Canonical: https://www.softwareadvice.co.nz/software/338309/zello Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/338309/zello?page=2) > Zello is a comprehensive live-voice-centered communications solution, including an integrated, enterprise-grade dispatch hub and an industry-leading voice messaging app for frontline teams and businesses. With Zello, turn iOS, Android, and Windows devices into walkie-talkies that can also record messages, track location, issue real-time emergency alerts, and make live voice communications safe and reliable amid complex operations and everyday logistics. Through instant and clear voice messaging, Zello connects frontline workers, teams, and communities around the world with public and private voice channels. As a push-to-talk (PTT) app, Zello allows field service workers and dispatchers to converse in real-time and communicate with ease by using a phone like a walkie-talkie. Features include PTT, unlimited range and channels, voice playback, 1:1 and group messaging, status updates, alerts and notifications, a dispatch hub, and more. With Zello, communicating is intuitive: tap on a channel, press and hold the central PTT button, and just talk. Users can communicate 1:1 with contact calling, quickly communicate using Ad Hoc channels, and set-up permanent team channels for frequent communication. Zello also stores all missed and recent messages and alerts so users never miss important information when in the field. In addition to the PTT app, Zello offers a dispatch web app that allows dispatchers to manage a shared queue of incoming calls and relay calls and alerts to drivers and field workers. > > Verdict: Rated **4.7/5** by 66 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 66 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zello - **Location**: Austin, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$8.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Pricing is available on a monthly subscription of $8 per user per month, and an annual subscription of $81.6 per user per month. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Czech, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish - **Available Countries**: Australia, Canada, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Assignment Management - Audio Calls - Collaboration Tools - Communication Management - Data Import/Export - Dispatch Management - Emergency Dispatch - GPS - Geographic Maps - Group Messaging - Historical Reporting - Live Chat - Location Tracking - Mobile Access - Real-Time Notifications ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Transportation Dispatch Software](https://www.softwareadvice.co.nz/directory/1690/taxi-dispatch/software) ## Related Categories - [Transportation Dispatch Software](https://www.softwareadvice.co.nz/directory/1690/taxi-dispatch/software) - [Internal Communications Software](https://www.softwareadvice.co.nz/directory/4572/internal-communications/software) - [Remote Work Software](https://www.softwareadvice.co.nz/directory/4592/remote-work/software) - [Team Communication Software](https://www.softwareadvice.co.nz/directory/4594/team-communication/software) ## Alternatives 1. 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Easy to use clear voice and great storage > > **Cons**: Well the only thing I dislikes is how u had to have a wireless connection to be able to get in touch with everyone if ur not connected your not able to use it > > Overall this is a awesome software connect with people to always keep in touch at the touch of a button ----- ### "Great way to stay connected" — 4.0/5 > **Lisa** | *4 November 2024* | Telecommunications | Recommendation rating: 7.0/10 > > **Pros**: What I like most about Zello is that I can get ahold of anyone when I need to no matter the location. Our techs were out in the field and I can easily communicate with them at any time. Plus, the battery life is great\! > > **Cons**: In some of our territory locations, cell phone signal is very low. This can cause some issues but luckily we do not encounter this often. > > Zello is so easy to use and train new employees. Being able to communicate with others in our group is vital and Zello helps us stay connected. ----- ### "Great and Easy to Use... When it has a solid connection" — 3.0/5 > **Alexander** | *8 September 2020* | Pharmaceuticals | Recommendation rating: 6.0/10 > > **Pros**: I enjoyed being able to instantly communicate with my team in the plant and to either talk or send messages. > > **Cons**: It's connection is very spotty and I'm not sure how to silence my phone EXCEPT for Zello, instructions on that would be great. But unfortunately, because it disconnects a lot, I sometimes miss messages or cannot send them. > > Features and ease of use are great, but improvement needed in connection quality. ----- ### "Zello beats all the competitors" — 5.0/5 > **Doug** | *23 May 2023* | Retail | Recommendation rating: 10.0/10 > > **Pros**: So easy to deploy and train new users. On-boarding is complete. The technology works extremely well and can be customised to a large extent. We've even taken to using the API to integrate Zello into our own app. > > **Cons**: Users expect it to work exactly like a radio. More of a comment about humans than Zello. > > We had part of our fleet using UHF radio. The rest of the country had nothing so we tested Zello out. Everyone loved it and we instantly realised that we could run despatch for the whole country from head office. We ripped out the UHF infrastructure and have never looked back. ----- ### "A fantastic product for rapid front line communications" — 5.0/5 > **Ricky** | *25 May 2023* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: I love how simple it is to manage and deploy this product. My dispatch operators and drivers enjoy how simple it is to communicate between them. The features are plenty and Zello is constantly updating the feature set. Being able to rapidly spin up and down user accounts, creating magic QR codes for zero-touch login, and the integrations with third-party hardware make Zello a no-brainer for frontline PTT. > > **Cons**: At times, the web portal can feel antiquated in a post-material design era, but there is beauty in simplicity. I'd much rather have a web product that works every time than one that has issues but looks pretty. > > It's been excellent. I took over the role of administrating the product for our frontline team and it was quick to pick up and learn, and we try to use it wherever we can to facilitate quick communication between dispatch, receiving, drivers, and warehouse staff. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/338309/zello?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/338309/zello) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data