---
description: Review of Protecnus Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Protecnus | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Protecnus

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> Protecnus is a web-based preventive and corrective maintenance solution designed to help businesses organize and plan technical services across a variety of sectors, including air conditioning, fire fighting systems, sanitary equipment, elevators, and more. Key features include work management, periodic controls, contact person management, user profiles, multi-company configuration, recurring billing, and purchasing management.

Teams using Protecnus can get access to staus of incidents and work in real-time and locate technicians in the field. The system stores all data locally, allowing managers to decide when to share it with stakeholders and team members according to individual requirements. 

Pricing is available across three plans, namely standard, COM management, and global management and support is extended via phone, email and online inquiry form.
> 
> Verdict: Rated **4.3/5** by 42 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 42 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: BINARY SOLUCIONES INFORMÁTICAS

## Commercial Context

- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: Spanish
- **Available Countries**: Argentina, Bolivia, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Spain, Uruguay and 1 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Asset Tracking
- Attendance Management
- Automated Scheduling
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Calendar Management
- Communication Management
- Compliance Management
- Contact Database
- Corrective and Preventive Actions (CAPA)
- Cost Tracking
- Customer Database

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Corrective and Preventive Action Software](https://www.softwareadvice.co.nz/directory/4713/capa/software)

## Related Categories

- [Corrective and Preventive Action Software](https://www.softwareadvice.co.nz/directory/4713/capa/software)
- [Equipment Maintenance Software](https://www.softwareadvice.co.nz/directory/405/equipment-maintenance/software)
- [CMMS Software](https://www.softwareadvice.co.nz/directory/441/web-based/software)
- [Work Order Software](https://www.softwareadvice.co.nz/directory/500/work-order/software)
- [EAM Software](https://www.softwareadvice.co.nz/directory/1479/enterprise-asset-management/software)

## Alternatives

1. [Limble](https://www.softwareadvice.co.nz/software/34626/limblecmms) — 4.8/5 (738 reviews)
2. [UpKeep](https://www.softwareadvice.co.nz/software/58398/upkeep) — 4.6/5 (1321 reviews)
3. [eMaint CMMS](https://www.softwareadvice.co.nz/software/1926/emaint-x3) — 4.5/5 (384 reviews)
4. [BlueFolder](https://www.softwareadvice.co.nz/software/78948/bluefolder-field-service-management) — 4.7/5 (92 reviews)
5. [TRACTIAN](https://www.softwareadvice.co.nz/software/240044/tractian) — 4.8/5 (85 reviews)

## Reviews

### "Herramienta indispensable para el desarrollo de nuestros mantenimientos" — 5.0/5

> **Gerardo** | *31 January 2022* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Funcionalidad que nos permitió mejorar la tiempo/esfuerzo vs resultados. Amigable para el cliente
> 
> **Cons**: El tiempo que insume las subidas y descargas al/desde el servidor
> 
> Me permite supervisar y evaluar resultados

-----

### "Excelente Software para control de contratos de mantenimiento" — 5.0/5

> **Maykol** | *26 January 2022* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: El orden que se lleva desde la creación del cliente con sus repectivas sedes (cuando las poseen), la derivación de los distintos sistemas, familias y tipos de equipamientos. La creación de tipos de revisión especificas para cada sistema o tipos de equipamientos.
> 
> **Cons**: En la sección de mantenimiento preventivo no se puede editar comentarios del técnico que realiza el trabajo en terreno. Esto es necesario para apliar un poco más la información una vez se revisa en las oficinas con más calma. 

Por otra parte los certificados finales o informes finales, los campos donde se ven las observaciones es muy reducido y no se visuliza completamente lo que el técnico en terreno comentó
> 
> Contros de obras y procedimientos de trabajos más ordenado. Calendarización de los servicios. Optimización de administración de contratos.

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### "Protecnus hizo la diferencia en nuestra empresa" — 5.0/5

> **Juan Carlos** | *31 January 2022* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: Nos posicionó muy bien frente a otras empresas similares. Ahora tenemos todo más organizado y centralizado. Podemos planificar, controlar y realizar todas las tareas de mantenimiento de una manera más ágil y segura. Sin duda Protecnus nos ayudó con el cambio que necesitábamos. Digitalizar nuestra empresa era algo necesario y que valió la pena.
> 
> **Cons**: Todo funciona perfecto. No tuvimos inconvenientes al momento
> 
> Ahorramos tiempo y dinero optimizando recursos. No nos dábamos cuenta todo lo que perdíamos en logística, papel, tiempo de administración, etc. Con esta herramienta es todo tan ágil que definitivamente nos ahorro muchísimo dinero en procesos productivos y administrativos.

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### "Facilita el trabajo diario" — 4.0/5

> **Gonzalo** | *26 January 2022* | Civil Engineering | Recommendation rating: 9.0/10
> 
> **Pros**: La implementacion del software nos facilito el trabajo de generación de los informes que se entregan a los clientes, la utilización de la app en el celular facilita el control de todos los puntos de revisión
> 
> **Cons**: La velocidad de sincronización del servidor es lenta y demora la carga datos o control los trabajos realizados por los técnicos se demora
> 
> Todos los trabajos de mantenimiento que se realizaban con control en papel, desde la implementación se realizan en forma electronica y con el seguimiento por GPS nos aseguramos que los técnicos lo realicen en el lugar y no en otro lado.
Por otro lado aceleró los tiempos de entrega de documentación a los clientes de forma sustancial

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### "Herramienta de gestión" — 4.0/5

> **Alberto** | *26 January 2022* | Mechanical or Industrial Engineering | Recommendation rating: 8.0/10
> 
> **Pros**: Tener el listado de equipamientos con todos los datos relevantes eso permite tener una rápida acción en el proceso de conseguir partes de la maquina o elementos de consumibles frecuentes. La posibilidad de ver una trazabilidad en las reparaciones o acciones realizadas.
> 
> **Cons**: Que no tenemos habilitado la herramienta ITESTOR para la facturación es un tema que es necesario resolver en el corto plazo.
> 
> Si bien como técnico, es un gran cambio pasar de la vieja escuela (remitos en papel) a tener una herramienta en el celular, cuando se entiende y se utiliza a diario es algo que agiliza el trabajo y da un marco mas profesional a la gestión.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/338212/protecnus)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/cafm/protecnus-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/338212/protecnus> |
| en-GB | <https://www.softwareadvice.co.uk/software/338212/protecnus> |
| en-IE | <https://www.softwareadvice.ie/software/338212/protecnus> |
| en-NZ | <https://www.softwareadvice.co.nz/software/338212/protecnus> |

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