---
description: Review of ClickPost Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: ClickPost | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Shipment Tracking Software](/directory/4700/shipment-tracking/software) > [ClickPost](/software/338120/clickpost)

# ClickPost

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> ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers.

Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered."

ClickPost makes post-purchase your loyalty driver
- Eliminate "Where's My Order?" Queries - Branded tracking pages and proactive notifications reduce support inquiries by 60%. AI recommends relevant products boosting your AOV. 
- Convert Returns to Revenue - Intelligent returns management identifies exchange opportunities, automates refund processing, and retains customers.
- Advanced Returns Intelligence - AI segments customers on shopping behaviour for personalized policies that boost lifetime value.

Intelligent Operations That Scale
- Unified Multi-Carrier Dashboard - Single API connects all carriers and shipping partners, giving complete visibility across forward shipments, returns, and exceptions.

- Performance-Based Carrier Allocation - AI automatically routes shipments to best-performing carriers by geography, improving on-time delivery and reducing costs.

- Prevent Delivery Failures Before They Happen - AI voice agents resolve delivery exceptions through automated customer conversations, cutting RTO rates dramatically.

- Advanced Returns Analytics - Understand return patterns, protect returns from abusers, and optimize reverse logistics flows

- Real-Time Exception Management - Catch delivery issues early and resolve them automatically before customers notice

Whether you're managing next-day delivery expectations in competitive markets or navigating festive season spikes, ClickPost gives you the intelligence to deliver exceptional post-purchase experiences at scale.
> 
> Verdict: Rated **4.4/5** by 32 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 32 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ClickPost

## Commercial Context

- **Starting Price**: US$300.00
- **Pricing model**: Per Feature
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, Germany, India, Indonesia, Kuwait, Malaysia, Mexico, Philippines, Saudi Arabia, Singapore, Thailand, United Arab Emirates, United Kingdom, United States, Vietnam

## Features

- AI Copilot
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Barcode/Ticket Scanning
- Cash on Delivery
- Customer Portal
- Customisable Branding
- Delivery Estimate
- Delivery Record
- Delivery Tracking
- Dispatch Management
- EDI
- For Courier Services
- For eCommerce
- Generative AI
- Inventory Management
- Label Printing

## Integrations (6 total)

- BigCommerce
- Online Auction System
- Shopify
- Shopify Plus
- Unicommerce
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Shipment Tracking Software](https://www.softwareadvice.co.nz/directory/4700/shipment-tracking/software)

## Related Categories

- [Shipment Tracking Software](https://www.softwareadvice.co.nz/directory/4700/shipment-tracking/software)
- [Shipping Software](https://www.softwareadvice.co.nz/directory/531/shipping/software)
- [Delivery Management Software](https://www.softwareadvice.co.nz/directory/3911/delivery-management/software)

## Alternatives

1. [ShipTime](https://www.softwareadvice.co.nz/software/234418/shiptime) — 4.6/5 (500 reviews)
2. [Easyship](https://www.softwareadvice.co.nz/software/59194/easyship) — 4.4/5 (284 reviews)
3. [Pirate Ship](https://www.softwareadvice.co.nz/software/83265/pirate-ship) — 4.9/5 (1005 reviews)
4. [Freightview](https://www.softwareadvice.co.nz/software/6024/freightview) — 4.7/5 (743 reviews)
5. [ShippyPro](https://www.softwareadvice.co.nz/software/168511/shippypro) — 4.7/5 (155 reviews)

## Reviews

### "Extremely good shipping management software" — 5.0/5

> **Verified Reviewer** | *17 July 2021* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: Really good software for managing e-commerce logistics\! We're using the complete product- multi-carrier shipping, tracking, customer updates, NDR management. It solves almost all shipping related challenges
> 
> **Cons**: UI can be improved slightly for better experience but still I like that its the best available in the market

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### "Excellent - Tracking, Visibility, Reporting and Dashboards, NDR" — 4.0/5

> **Ankit** | *5 February 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of Integrations 
Customisation feasibility
> 
> **Cons**: New developments to be rolled out quickly
> 
> Good experience with around 4 years of tie up.

-----

### "Good tool to get one view of all shipment related to information" — 3.0/5

> **Sakshi** | *13 July 2021* | Retail | Recommendation rating: 7.0/10
> 
> **Pros**: - One view on all shipment
- Easy addition/deletion of courier partners
- Consumer communication is seamless
- Very few downtimes
> 
> **Cons**: - Update status API is not real time for all CP
- Support is not streamlined
> 
> Existing experience is good, but there's lot of scope for improvement

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### "One click to value business urgency." — 4.0/5

> **Soni** | *17 November 2023* | Logistics & Supply Chain | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of approach
NDR management
Analytics
Tracking updates
It solves almost all shipping related challenges.
> 
> **Cons**: Mismatch status of shipments can be worked on to ease experience.
> 
> Experience so far with ClickPost has been great and smooth. Their support team is prompt supportive. They value their client and aim to provide better service.

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### "Clickpost logistics enablements and Solutions for D2c Channels" — 4.0/5

> **Bhavay** | *1 August 2022* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Clickpost provide complete end to end solution in offering Logistics tracking and enablement integrated with Wms.
> 
> **Cons**: Clickpost should have feasible tracking enablement solutions with Shopify and other frontend Software.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/338120/clickpost)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/scm/clickpost-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/338120/clickpost> |
| en-GB | <https://www.softwareadvice.co.uk/software/338120/clickpost> |
| en-IE | <https://www.softwareadvice.ie/software/338120/clickpost> |
| en-NZ | <https://www.softwareadvice.co.nz/software/338120/clickpost> |

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