---
description: Review of SmartInbox Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SmartInbox | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [SmartInbox](/software/337224/smartinbox)

# SmartInbox

Canonical: https://www.softwareadvice.co.nz/software/337224/smartinbox

> SmartInbox is an online conversation app for e-commerce businesses. It is designed to streamline customer communications and reduce the need for flipping between screens and different platforms. With SmartInbox, businesses use a single app to access all incoming messages and quickly reply to customers from social media and other digital channels. This tool is designed to help improve customer relationships, brand value, and customer loyalty.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: User.com
- **Location**: Warsaw, Poland
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$9.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Poland

## Features

- Alerts/Notifications
- Autoresponders
- CRM
- Chat/Messaging
- Customer Database
- Customer History
- Email Management
- Feedback Management
- Inbox Management
- Interaction Tracking
- Multi-Channel Communication
- Multi-Language
- Personalisation
- Real-time Consumer-facing Chat
- Template Management
- Third-Party Integrations

## Integrations (7 total)

- Facebook Business Suite
- Futr
- Instagram
- Shopify
- Shopify Plus
- WooCommerce
- Zapier

## Support Options

- FAQs/Forum
- Knowledge Base

## Category

- [Live Chat Software](https://www.softwareadvice.co.nz/directory/4569/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.softwareadvice.co.nz/directory/4569/live-chat/software)
- [Customer Communications Management Software](https://www.softwareadvice.co.nz/directory/4742/customer-communications-mngt/software)

## Alternatives

1. [WhatsApp](https://www.softwareadvice.co.nz/software/285733/whatsapp) — 4.7/5 (16298 reviews)
2. [Viber](https://www.softwareadvice.co.nz/software/146449/viber) — 4.4/5 (4058 reviews)
3. [Text Request](https://www.softwareadvice.co.nz/software/306855/text-request) — 4.6/5 (1193 reviews)
4. [Telegram](https://www.softwareadvice.co.nz/software/146545/telegram) — 4.7/5 (6406 reviews)
5. [Sociocs](https://www.softwareadvice.co.nz/software/377457/sociocs) — 4.6/5 (118 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/337224/smartinbox)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-communications-mngt/smartinbox-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/337224/smartinbox> |
| en-GB | <https://www.softwareadvice.co.uk/software/337224/smartinbox> |
| en-IE | <https://www.softwareadvice.ie/software/337224/smartinbox> |
| en-NZ | <https://www.softwareadvice.co.nz/software/337224/smartinbox> |

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