About Zenefits
Zenefits pricing
Zenefits has a free version and offers a free trial.
Alternatives to Zenefits
Zenefits Reviews
Feature rating
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Weekly for 2+ years
-
Review Source
HR & Benefits Administration for the Small Business
Pros
Amazing User Friendly Interface.
Benefits Administration is very easy.
Time Off Management is great.
Low Cost for setup, which is always great for a Small Business.
Cons
Phone Call response time has been a little less than exciting, but they do get back to you.
Alternatives Considered
Paychex FlexReasons for Switching to Zenefits
User Interface was very intuitive.- Industry: Staffing & Recruiting
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Excellent HR Platform for Small to Medium Sized Businesses
When we were considering HR software back in 2015, we set up demos and reviewed many different options, but based upon the needs of our company Zenefits was the best choice. It was a seamless and easy transition once we made the switch. We were able to set up and customize Zenefits so we could accomplish what we need to with the platform. Using the Zenefits platform for our hiring and onboarding has allowed us to streamline our hiring process which was especially helpful during the peak of Covid when having to hire employees while working remotely. The ability to customize in Zenefits was a huge plus for us as a staffing company because of the differing needs of our clients. Zenefits makes it easy if we need to update or change any of the documents that are used for onboarding our new hires. The benefits management available through Zenefits has also been a great tool for a business like ours. It is a very simple process to review available plans and options for the upcoming year and to collect important information from our employees during open enrollment. Our company has changed from where we were in 2015 and using Zenefits has allowed us to easily adapt.
If you are a small or medium sized business that struggles with HR issues like hiring and onboarding, benefits and record management, or compliance, I would recommend looking into how Zenefits can benefit you and your company.
Pros
Seamless and easy transition once we made the switch. Easy set up and great options for customization. Zenefits is a great tool for businesses not having a full HR but needing HR support when dealing with Benefits, Employment Paperwork, and Compliance.
Cons
We have not had any major issues or challenges using this software
- Industry: Writing & Editing
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Very easy to set up and great app for employees
Great if you have mostly salaried exempt employees and you rarely need customer service help.
Pros
Overall very easy to use and set up would use again
Cons
It takes too long to reach a live person via chat. This used to be a great feature that allowed me to quickly fix issues. Now it takes 2-3 business days to get a response via email.
Reasons for Choosing Zenefits
The integration with harvest to track hours wasn’t the best.Switched From
QuickBooks TimeReasons for Switching to Zenefits
I had used Zenefits before and knew the set up was easy.- Industry: Information Technology & Services
- Company size: 201-500 Employees
- Used Monthly for 1+ year
-
Review Source
Zenefits is the worst mistake of my career - DONT MAKE THE SAME MISTAKE
Pros
They do payroll - although poorly. Didn't even pay taxes right.
Cons
Zenefits didn't file any of the state taxes despite saying they would - leaving a massive mess for us to clean up
We therefore decided to terminate, and Zenefits has all our employee records and refuses to turn them over and shut off all access, making it impossible for many of our employees who didn't get these records prior to termination to turn them over.
Implementation was also incredibly painful and had none of the support they promised they'd provide.
- Industry: Education Management
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
User-friendly, intuitive platform
Pros
We tried a big-name service which was a nightmare. Our end users like how easy and intuitive it is to deal with onboarding, open enrollment, time-off requests, and payroll. As an admin, I've also found it easy to use, customize, and introduce to our team.
Cons
Customer service used to be very slow, but they have greatly improved their response time.
