--- description: Review of Maptician Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Maptician | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [IWMS Software](/directory/4752/iwms-software/software) > [Maptician](/software/336048/maptician) # Maptician Canonical: https://www.softwareadvice.co.nz/software/336048/maptician Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/336048/maptician?page=2) > Maptician is built for facilities and operations leaders who are tired of managing office space with spreadsheets, sticky notes, and guesswork. If you're a facilities director, office manager, or COO trying to make hybrid work actually run smoothly, Maptician gives you one platform to handle space planning, desk and conference room booking, visitor management, presence tracking, and workplace analytics, so you're not juggling five different tools (or none at all). What sets Maptician apart is how it turns real-time and historical occupancy data into decisions you can actually act on. Instead of guessing whether your team needs more office space or less, you get concrete numbers: seat utilization, cost-per-seat, and department-level usage trends. That means facilities leaders can walk into conversations with managing partners or the C-suite with data, not opinions. Maptician is especially popular with professional services firms (law firms in particular), financial institutions, and multi-office enterprises who need consistent, centralized visibility across locations, not five different systems for five different offices. Support is hands-on from day one. Maptician's team works directly with customers through onboarding and setup, and the platform is known for being responsive to feature requests, customers regularly point to how closely the Maptician team listens and builds around real user needs. If you're evaluating workplace management software and want a partner, not just a vendor, Maptician is worth a look. > > Verdict: Rated **4.7/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 18 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Maptician ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 34 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Booking Management - Calendar Management - Capacity - Customisable Branding - Customisable Reports - Data Import/Export - Drag & Drop - Facility Scheduling - Floor Plans & Maps - For Offices - Multi-Location - Occupancy Management - Projections - Real-Time Data - Real-Time Updates - Reporting & Statistics ## Integrations (10 total) - Brivo Access - Microsoft 365 - Microsoft Azure - Microsoft Entra ID - Microsoft Outlook - Okta - Okta Orchestrator - OneLogin - Openpath - Ping Identity ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [IWMS Software](https://www.softwareadvice.co.nz/directory/4752/iwms-software/software) ## Related Categories - [IWMS Software](https://www.softwareadvice.co.nz/directory/4752/iwms-software/software) - [Space Management Software](https://www.softwareadvice.co.nz/directory/4723/space-management/software) - [Resource Management Software](https://www.softwareadvice.co.nz/directory/1296/resource-management/software) - [Meeting Room Booking Systems](https://www.softwareadvice.co.nz/directory/4617/meeting-room/software) - [Desk Booking Systems](https://www.softwareadvice.co.nz/directory/4484/desk-booking/software) ## Alternatives 1. 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Lastly, my success manager has been amazing at keeping us in the loop as new features come available. > > **Cons**: I'd like it if maptician had user and admin documentation as well as change logs that you could read to outline new features as they come available. > > Overall the product has been simple to use and the team at Maptician has been great to work with. ----- ### "All-in on Maptician" — 5.0/5 > **Stewart** | *18 February 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Maptician is very user-friendly. There is a slight learning curve, but it's easy to use once you get it down (which takes hardly any time or training). For me, the most powerful features are those provided in the Assignments and Map Editor sections of the application - namely social distancing halos, flex seating schedules/shifts, and scenarios. It's worth mentioning that one of Maptician's best features is that maps are to-scale (they have to be in order for distancing halos to work properly). I also like the clean-cut look of the application (appeals to my aesthetics) to go along with its robust feature set. > > **Cons**: Only two things come to mind that could be improved/enhanced: 1) with regard to reporting, it would be ideal if more of the drilldown dashboard reports had the option to be downloaded to Excel. 2) in Map Editor, when drawing lines, it would be great if those lines could snap into place at exact right angles (for example 45, 90, 180, 270, and 360 degrees). That said, Maptician has been johnny-on-the-spot with making improvements whenever we bring up possible enhancements. > > We've been preparing the company for a return to working from the office (because of the pandemic), and we have numerous buildings and often times several suites within those buildings. Maptician has been able to handle them all WITH EASE, in both the production and staging environments (having access to both environments has come in very handy as well). Integration with our current business processes has gone smoothly, especially compared to integration efforts with other applications. We had a tight timeline to launch this application across the organization, and because of the application itself and the people behind it (those at Maptician), integration and implementation went very well. Speaking of the people at Maptician, you will be hard-pressed to find better customer service. They are very responsive, understanding, respectful, flexible, and intelligent. They're also very good at training and answering even the most difficult questions with positive, can-do responses. They're also open to ideas that make the application better and very quick to make enhancements. It's been a pleasure to collaborate with them. ----- ### "Useful Software for Post Pandemic World" — 4.0/5 > **Elizabeth** | *2 December 2021* | Logistics & Supply Chain | Recommendation rating: 6.0/10 > > **Pros**: I work as an admin for this software within our company and although I find myself going to the wrong section often; it is useful when I finally find the section I need and get the hang of it > > **Cons**: The analytics and reports can be confusing. ----- ### "Hannah B - Accion Maptician Review" — 5.0/5 > **Hannah** | *26 October 2021* | Nonprofit Organisation Management | Recommendation rating: 9.0/10 > > **Pros**: I like that Maptician is very straightforward and user-friendly. I also like that our staff has access to a site map of the office, and can see staff photos of where others are physically sitting. Another great benefit of the software is having contact \& user information searchable from the Directory/Occupants tab, so people in different offices throughout our organization (or people working remotely) can easily check what location other folks are working from. I also appreciate the "Bulletins" function to make company-wide announcements. From an administrative perspective, it's nice to be able to preset the site layout for our staff to limit confusion and streamline functionality (especially during the implementation phase). > > **Cons**: One thing that's been a little tricky with the software is when Maps accidentally become locked and are unavailable for access by others. My office has several folks designated as administrators, and there was one day I was OOO and I had accidentally locked a map (I was editing and didn't formally close out), and so for the day I was out, the other admins couldn't go in to make edits. Otherwise, any small issues I've had have been quickly resolved with the help of the Maptician support team. > > Overall, I've felt that Maptician has been very User Friendly and easy to implement for our organization. I have had minimal issues with the software, and the Maptician team has been very supportive and timely in resolving anything that comes up. ----- ### "Nothing but positives with Maptician" — 5.0/5 > **Verified Reviewer** | *25 February 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Our implementation of Maptician was very easy. The software is intuitive for the end users to find and reserve desks for hoteling. The design aspect is simple to match your floor layouts. > > **Cons**: Shortcuts are designed to work with a Windows keyboard, not Mac, but this puts me in the minority. That is my only "complaint", and it's a minor one. > > Fantastic. Helped us with an office expansion and planning. And once Covid struck, allowed us to seamlessly transition to a reservation-based system in the office to meet distancing guidelines and contact tracing. The customer support has been fantastic and very responsive. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/336048/maptician?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/336048/maptician) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data