About Square for Retail

Square for Retail is a cloud-based point of sale (POS) and retail solution for all retailers. Key features include inventory management, customer relationship management, reporting and employee management. The solution comes with built-in payment processing and integration with all Square hardware. Square for Retail enables users to track, adjust or transfer inventory across all locations. The solution can give automatic alerts for low stock, so users know when to create and send purchase orders to vendors. Items can be searched by keyword or by scanning barcodes. Square for Retail can automatically create customer profiles with every card transaction and track customer information and purchase history. It can also automatically sort customers into loyal, casual, lapsed or custom groups. Users can then add notes and preferences to customers’ profiles. Square for Retail is available for purchase on a monthly subscription basis.
Square for Retail Software - Payment processing
Square for Retail Software - Discounts
Square for Retail video
Square for Retail Software - Payment processing - thumbnail
Square for Retail Software - Discounts - thumbnail

Square for Retail pricing

Square for Retail offers a free trial. Square for Retail paid version starts at US$60.00/month.

Starting Price:
US$60.00/month
Pricing Details:
$60 per register, per month. 2.75% payment processing fee per transaction. 30-day free trial available.
Free Version:
N/A
Free trial:
Yes

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Square for Retail Reviews

Feature rating

Value for Money
4.5
Functionality
4.6
Ease of Use
4.7
Customer Support
4.4
5 reviews of 426 View all reviews
Chase M.
  • Industry: Facilities Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/09/2019

Great for entrepreneurs

It is very easy to use and convenient for my customers

Pros

The ease of use for this product is amazing. I love how you can make a sale with the virtual terminal by either swiping a card or sending an invoice.

Cons

The fees per use can be cumbersome. However all pay portals have some sort of fee to use their product.

Janet M.
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/09/2020

Great Point of sale system

Awesome and after using two other point of sale systems we have had no issues with the system going down. Very reliable.

Pros

Easy to use! Download the App and get setup. I just recently bought their Square Register and it is awesome. Customer service will help you get the right APP for your business.

Cons

Been using their credit card device for well over a year and have never had any issues. There isn’t one thing i don’t like.

Alternatives Considered

Shopify

Reasons for Choosing Square for Retail

Terrible customer service, terrible app and so many issues with their credit card equipment going down.

Switched From

Lightspeed Retail

Reasons for Switching to Square for Retail

Worked best for my business, and has so many options. Marketing, payroll, loyalty etc.
Michael T.
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/06/2022

Let Square free You

I Get paid without having to run around the office

Pros

I love that I can use my Square terminal anywhere. Whether I am at an event or in the back room, I can get paid.

Cons

I do find that sometimes the payouts can be confusing

Alternatives Considered

Elevate

Reasons for Choosing Square for Retail

cost ease of use. I got tired of going to my computer to check patients out

Reasons for Switching to Square for Retail

Cost and ease of use
Callie R.
  • Industry: Nonprofit Organisation Management
  • Company size: 11-50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
2
Customer Support
1

2
Reviewed on 12/05/2022

Not likely to use Square again

Bad.

Pros

It's easy to use, affordable, and simple.

Cons

Customer service was horrible, and deactivated our business account multiple times w/ no reason for why. When we tried to set up new accounts, those were also automatically deactivated. We tried to resolve the problem with numerous customer service reps over many times, and the end result was the same: they all recommended using a different program from Square. YIKES. When your employees recommend using other programs, it's not great.

Alternatives Considered

Stripe

Reasons for Switching to Square for Retail

Cost. But it's not worth the hassle.
Shanna N.
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/02/2022

Easy to Use / Track Sales!

Overall it is easy for all of our team members to use!

Pros

We use square daily to keep track of sold items / integrate inventory / keep track of customers purchases.

Cons

We do not have any cons that come to mind!

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