---
description: Review of QaizenX Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: QaizenX | Reviews, Pricing & Demos - SoftwareAdvice NZ
---
Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/4627/customer-satisfaction/software) > [QaizenX](/software/334701/qaizenx)
# QaizenX
Canonical: https://www.softwareadvice.co.nz/software/334701/qaizenx
> QaizenX is an experience management tool that allows businesses to measure employee and customer experience seamlessly using ready-made standard templates. Teams can collect feedback through web links, QR codes, email and SMS. Managers can identify and resolve issues using actionable insights. The platform is based on the Kaizen (Plan, Do, Check, Act) philosophy - take small but effective changes.
>
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.
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## Quick Stats & Ratings
| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |
## About the vendor
- **Company**: QaizenX
## Commercial Context
- **Pricing model**: (Free version available)
- **Pricing Details**: Please contact QaizenX directly for pricing information.
- **Target Audience**: 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: India
## Features
- 360 Degree Feedback
- Activity Dashboard
- Anonymous Feedback
- Assessment Management
- Benchmarking
- CSAT Survey Structure
- Continuous Feedback
- Customer Experience Management
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customisable Questions
- Customisable Reports
- Customisable Templates
- Dashboard
- Drag & Drop
- Email Management
- Email Reminders
- Employee Database
- Employee Onboarding
## Support Options
- Email/Help Desk
- Knowledge Base
- Phone Support
## Category
- [Customer Satisfaction Software](https://www.softwareadvice.co.nz/directory/4627/customer-satisfaction/software)
## Related Categories
- [Customer Satisfaction Software](https://www.softwareadvice.co.nz/directory/4627/customer-satisfaction/software)
- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)
- [360 Degree Feedback Software](https://www.softwareadvice.co.nz/directory/2081/360-degree-feedback/software)
- [Employee Engagement Software](https://www.softwareadvice.co.nz/directory/3397/employee-engagement/software)
## Alternatives
1. [Jotform](https://www.softwareadvice.co.nz/software/433821/jotform) — 4.7/5 (2794 reviews)
2. [SurveyMonkey](https://www.softwareadvice.co.nz/software/157864/surveymonkey) — 4.6/5 (10426 reviews)
3. [Survicate](https://www.softwareadvice.co.nz/software/31821/survicate) — 4.6/5 (99 reviews)
4. [Pointerpro](https://www.softwareadvice.co.nz/software/158437/survey-anyplace) — 4.6/5 (271 reviews)
5. [Zoho Survey](https://www.softwareadvice.co.nz/software/434462/zoho-survey) — 4.6/5 (450 reviews)
## Reviews
### "Amazingly GOOD\!\! Does the job" — 5.0/5
> **Gaurav** | *17 October 2022* | Computer Software | Recommendation rating: 10.0/10
>
> **Pros**: main dashboard is handy as it shows the 5 key parameters, that tell me how our software is performing and how satisfied the people are with our software. Reports make it easier to go deeper into the problem some features like sentiment analysis is good, lets you see through sentiments quickly.
Most importantly, it has action planning that I use to create actions to solve issues found.
>
> **Cons**: I think the survey maker could be more straightforward. Using templates can help, Creating a custom template can be quite difficult as there are too many things that are quite confusing and not needed.
Survey UI can be little better I think
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### "Makes acting on negative feedback simple and effective" — 5.0/5
> **Gaurav** | *13 June 2023* | Graphic Design | Recommendation rating: 10.0/10
>
> **Pros**: I absolutely loved QaizenX's user-friendly interface and seamless feedback gathering capabilities. The platform's emphasis on personalization and continuous improvement truly set it apart. Additionally, the exceptional customer support provided by the QaizenX team was an invaluable asset. Overall, QaizenX had a significant positive impact on our business results and customer satisfaction.
>
> **Cons**: Sometimes integrating with different tools don't work as expected. Also, some for customizing options should be given.
-----
### "Worth Buying" — 5.0/5
> **Richi Anand** | *3 January 2022* | Restaurants | Recommendation rating: 9.0/10
>
> **Pros**: Software helped us in improving our customer experience. We gather information from our customers and work on their issues immediately. Our system has become very smooth now.
>
> **Cons**: Form submission gives problem sometimes. Then we need to contact their team. This problem need to get resolved.
>
> Being a businessman, I value money and this software is actually value for money. You don’t need to bother about your feedback taking and management system. QaizenX will take care of it. You just ask their team to deploy the system and you’re sorted. Their support desk is well trained and highly professional people team. You just inform them about your issues and they will resolve the problem in no time. Your invested every single penny on this software is worthy.
## Links
- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/334701/qaizenx)
## This page is available in the following languages
| Locale | URL |
| en | |
| en-AU | |
| en-GB | |
| en-IE | |
| en-NZ | |
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## Structured Data