About MYOB Business

MYOB Business accounting software is designed to help businesses of any size across Australia and New Zealand take care of GST, invoices, reporting, expenses & payroll (including Single Touch Payroll). Designed to save time, increase productivity, and stay up to date with ATO obligations. MYOB Business is the fast and easy way to manage your cash flow and ATO compliance requirements. Say goodbye to cashflow headaches with time saving features to help take care of the day-to-day bookworm.
MYOB Business Software - Create invoice
MYOB Business Software - Dashboard
MYOB Business Software - GST report
MYOB Business Software - In tray
MYOB Business Software - Pay run
MYOB Business video
MYOB Business Software - Create invoice - thumbnail
MYOB Business Software - Dashboard - thumbnail
MYOB Business Software - GST report - thumbnail
MYOB Business Software - In tray - thumbnail
MYOB Business Software - Pay run - thumbnail

MYOB Business pricing

MYOB Business does not have a free version and does not offer a free trial. MYOB Business paid version starts at $30.00/month.

Starting Price:
$30.00/month See pricing details
Free Version:
No
Free trial:
No

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MYOB Business Reviews

Overall rating

3.8
Write a Review!

Feature rating

Value for Money
3.5
Functionality
3.7
Ease of Use
3.8
Customer Support
3.4
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All MYOB Business Reviews

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145 reviews
Karan
Karan
  • Industry: Accounting
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Features
3
Ease of Use
5
Customer Support
3

3.0
Reviewed on 28/01/2025

Myob Review

Overall its wonderful product and simplicity and easy to use.

Pros

Easy to use. We can handle different clients very easily.

Cons

Less features as compare to other products

Kelly
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
3

4.0
Reviewed on 7/11/2024

MYOB Business

I enjoy working with this product as it has streamlined some work for my clients and I along with complying with legislative requirements.

Pros

MYOB have worked hard to make the product more user friendly for both the business and the accountant.

Cons

The pricing can be more than some others on the market.

Alternatives Considered

Xero and QuickBooks Online Accountant

Reasons for Switching to MYOB Business

For some clients the product is easier to use.
Dominic
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
5

4.0
Reviewed on 1/03/2025

Awesome set of features!

MYOB has been great for our non profit sporting club!

Pros

Amazing customer support, rich suite of features and makes it super easy for accountants and bookkeepers to do their bit!

Cons

Can be a little tricky to wrap your head around when first getting started, sometimes features are a little hard to understand (like how to put in a TFN if a person is exempt, etc)

Allyson
  • Industry: Farming
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
4
Ease of Use
4
Customer Support
1

4.0
Reviewed on 9/12/2024

Not happy!

The program itself is good, but I wouldn't want to be a new user. It used to be possible to speak with someone easily to get assistance - now it is a nightmare

Pros

The software is good and once learned is reasonably easy to use and is very accurate.

Cons

The customer service. Heaven help you if you need to speak with someone or get any technical help!!! Make sure you can have your phone line available for a couple of hours wait!!

Alternatives Considered

QuickBooks Enterprise

Reasons for Switching to MYOB Business

I had already used MYOB and it was easier to upgrade than to swap to something different.
Quentin
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

4.0
Reviewed on 17/01/2024

MYOB Business - Great Software for medium sized businesses

Pros

The financial reporting abilities of MYOB Business are very good and very well developed. They present accurate and real time reports that allow for a large volume of information to be automatically reported from a business management point of view.
The ability to add specific permission levels to individual users is also highly valuable as the there may be some layers f information that the company does not want the individual to have access to which is something MYOB has done really well.

Cons

MYOB is more costly than a number of other accounting software packages on the market, although it is more powerful and has more functions.
From a personal point of view the user interfaces feel outdated. Although they are very powerful and have a lot of functionality it presents as though it is a 20 year old version of windows.

Response from MYOB

Hi Quentin, thanks for taking the time to lead a review! Love hearing that your choice to partner with MYOB has been successful.

Replied 21/01/2024
phillip
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
3
Customer Support
1

1.0
Reviewed on 20/10/2024

Use Xero instead

Terrible, I also use Xero and have had zero issues over the same time period with the same data. I will not recommend MYOB to anyone.

Pros

It looks nice but that is where anything good stops for MYOB.

Cons

Every accountant I talk to advise not to use MYOB. I have now been locked out of my account for over a month with their system incapable of remembering logins requiring external apps which then don't work, have also been unable to share access to reports due to MYOB changing statuses without my knowledge.

Alternatives Considered

Xero

Reasons for Switching to MYOB Business

I have used Xero alongside MYOB for the same accounting with far better performance than MYOB

Response from MYOB

Hi Phillip
We're sorry to hear you have been unable to log into your account.

Please reach out to [email protected] with your details so we can investigate and assist with resolution.

We look forward to hearing from you.

Sarah
MYOB

Replied 28/10/2024
Duncan
  • Industry: Wine & Spirits
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1.0
Reviewed on 18/11/2024

Just Don't

After years of accountedge this it utter rubbish.

Pros

nothing. Absolutley nothing. I just can't say anything positive about it other than if you just want to do some simply invoices then yes it will work.

Cons

It is very limited and very difficult to use.

Almost as if it has been set up to frustrate you to upgrade to a higher product.

Just getting basic reports is nigh impossible.

irene
  • Industry: Accounting
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 5/10/2024

Myob awesome and user friendly to use

We love this customer friendly to read the accounts

Pros

Fairly easy to use user-friendly very efficient aweosme te.plates for invoices

Cons

The versatility of the account numbers they have many subcategories .

Alternatives Considered

Quicken

Reasons for Choosing MYOB Business

Sobwe can use the software easy and extra capable

Switched From

Quicken

Reasons for Switching to MYOB Business

Better priced , met buyer expecrations and was within the budget amount .
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
2

3.0
Reviewed on 2/12/2024

MYOB - old school, but not in the best way

It's been a favourable relationship, however time to move on

Pros

A very old school accounting software program which hasn't changed, but easily to follow along with experience.

Cons

A very old school accounting software program which hasn't changed - still relies on users to understand basic accounting, which small business owners do not

Denis
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
1
Ease of Use
5
Customer Support
5

2.0
Reviewed on 25/12/2024

MYOB ok for small business

It’s a product designed for small businesses. Not much options available on MYOB which are available on bigger software such as SAGE, SAP, Oracle etc…

Pros

Cheap and somehow good enough for small businesses.

Cons

Not enough reporting options, no way of saving all my invoices quickly. Have to go to each Individual invoice and save them one by one.

Paul
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source
Value for Money
2
Features
5
Ease of Use
2
Customer Support
1

2.0
Reviewed on 29/09/2019

Probably OK If you Are a Trained Accountant or Bookkeeper

We wasted a lot of time and resources using this software for our small business accounting needs. Whilst it did the job in the end we believe there are simpler options such as XERO for us non- accountants.

Pros

As a small business owner not trained in the art of accounting there wasn't a lot we found easy about using MYOB Essentials. The reporting process at the end is probably our highlight.

Cons

We found MYOB Essentials cumbersome to set up and use. The support team was basically of little help. Sending files to our Accountant at the end of the tax year was a pain. MYOB Essentials is better suited to those with a deeper knowledge of accounting than what we have in our business. That is why we switched to XERO which we find much easier and more efficient to use.

Alternatives Considered

QuickBooks Enterprise

Reasons for Switching to MYOB Business

We chose MYOB Essential based on their reputation as a simple inhouse accounting software solution.
Adam
  • Industry: Supermarkets
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 25/09/2023

MYOB Easy

Pros

Application layout makes it easy to navigate

Cons

The upgrade feature needs to run in the background.

George
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 28/11/2023

Very capable software

Pros

It feels very well though out, very responsive.

Cons

I would like there to be a cheaper version for those with infrequent use

Response from MYOB

Hey George! Thanks so much for taking the time to share your thoughts! We really appreciate it. Cheers, Amanda.

Replied 29/11/2023
Anatole
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 26/03/2023

Fully Functional Software

Very happy with the software and introduction of new features.

Pros

It’s been around for over 20 years. Fully functional and developed software. Easy to use.

Cons

Multi currency can be improved but it’s not used often.

Daryl
  • Industry: Facilities Services
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
3
Customer Support
0

5.0
Reviewed on 2/06/2023

Well worth the time to check it out

not good too complicated for a beginner like myself

Pros

I used Myob for the first 6 months of my own business was way too complicated for me.

Cons

Very complicated if you are not up to date with all the terminology of accounting if not for that I would have continued to use MYOB.

adam
  • Industry: Apparel & Fashion
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
3

3.0
Reviewed on 18/09/2020

not to bad...quit easy to use.

Customer service can be slow to respond. That said when you do get onto them they do know how to assist.

Pros

Simple and easy to use. A good range of add on products.

Cons

No real ability to grow with your business.
Its really only suitable SME

Daniel
  • Industry: Civil Engineering
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
3
Ease of Use
3
Customer Support
1

2.0
Reviewed on 4/03/2021

Get your act together

works well when it does, is terrible when it doesn't with zero customer support!

Pros

Easy to use. If you have a computer, you can access everything

Cons

Glitch with reconciliation. You have to go back to the dashboard if you want to reconcile a different account (each time) have been trying to setup bank feeds for credit card for years. Have been unable to update credit card details or pay the bill for the product for 2 months. Very annoying to log into, nearly every time you have to log in two or three times before you actually log in. If you like waiting on the phone to talk to someone, only for the call to time out after 40mins or get put through to some white noise, again and again this is the company for you.

Jan
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
1
Ease of Use
1
Customer Support
1

1.0
Reviewed on 26/03/2022

The Updated Version is Catastrophic for a very small business

you wait for hours to receive help then get cut off as the wait time is so long

Pros

Not much, the old version worked perfectly, we were given an ultimatum

Cons

Undeposited funds should not be automatic, you cannot delete

Verified Reviewer
  • Industry: Legislative Office
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
5
Ease of Use
2
Customer Support
5

5.0
Reviewed on 14/01/2019

Great Product

I would recommend it to someone say a professional bookkeeper, I found Quickbooks to be more user friendly for easy bookkeeping soultuons also finding Quickbooks a lot cheaper than MYOB.

Pros

Very detailed, Easy to add transactions.

Cons

I found the software was not very “user friendly” especially as someone who isn’t the greatest at Bookeeping, the terms (words) and navigation was very hard sometimes. I ended up switching to Quickbooks.

Michael
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 26/05/2021

MYOB keeps us on track and informed

Pros

Ese of use, accessibility, features are simple, seamless integration, reporting functions, governance

Cons

None, it is clear and easy to use daily.

Ivan
Ivan
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 4/09/2018

A Solid Piece Of Software

Pros

I have used MYOB for years, it's perfect for getting the job done, and easy to use.

Cons

Sometimes the ability to change or delete transactions is a little bit dangerous.

Beverly
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
0

4.0
Reviewed on 28/04/2022

MYOB software

Pros

Process was easy to set up, had some good features that were used frequently

Cons

Needed more features added to make good use of the accounting,invoices were limited

Daz
  • Review Source
Value for Money
0
Features
0
Ease of Use
0
Customer Support
0

3.0
Reviewed on 7/08/2013

Okay but . . . . .

We have been using MYOB accounting plus for over 10 years and recently upgraded to the new Accountright 2013.
The new version is very similar to the old and this makes it relatively easy to adjust to. There was a bit of dancing converting 10 years of accounting data to the new format and eventually we got that done and away we went.
The first thing that struck us was how slow it seems in comparison to the previous software. (MYOB Accounting plus v14). Data entry is not fluid and constant delays in processing. We contacted MYOB support regarding this and "they are working on the problem" so it appears it is a common problem.
It is updated with the latest reports and payroll taxes and supposedly compliant with the ATO.
There is a greater range of reports available but still the customisation options are limited. What you see is what yo get, give or take a field or two.
The "cloud" idea is novel, but due to the speed restrictions it is of little real benefit.
Payroll is the biggest change complying with the new regulations, and taxes, but unfortunately MYOB doesn't allow upgrading of the tax tables without paying for an endless subscription which equates to approximately $800 per year.
Overall if you like the early MYOB and can handle the speed reduction then its an okay upgrade. If it wasn't for the reliance on MYOB data for the previous 10+ years and the swift talking sales rep that convinced management to upgrade, I would personally be looking at alternatives.

Pros

Compatible with earlier versions.
Interface is very similar to previous versions.

Cons

Expensive for what it is!
Slow!!!!! For small or casual use it MAY be okay, but for any real data volume, its just too slow. (Even on the latest PC)
Relies heavily on the internet (could be cause of part of the speed problem)
Limited customisation

Alexander
  • Industry: Law Enforcement
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

3.0
Reviewed on 22/07/2022

MYOB User

Positive

Pros

The easy to use features help me keep track of my accounts when I have so much going on

Cons

There’s not much I don’t like, I’m pro MYOB Business

Verified Reviewer
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
3

5.0
Reviewed on 12/06/2018

Good software for offline accounting. you can work on Myob for all your accounting &and...

Good for accounting & Book-keeping offline.

Pros

Its functioning is good. You can easily get your Accounting data customized by preparing P&L account & Balance sheet

Cons

1. You have to take backup by your self no self backup facility.
2. Difficult to understand the reporting process.

Bridie
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 22/10/2024

MYOB Business Used by Project and Design Management Business Factor PM

My overall experience with MYOB Business has been mostly positive. It’s a reliable tool for handling all our core accounting functions, including reconciling accounts, managing payroll, sending invoices, and tracking transactions. The platform offers a good level of detail, and once set up, it’s easy to navigate day-to-day tasks. However, syncing MYOB with other software, like Total Synergy, can sometimes be a bit challenging, which interrupts the otherwise smooth workflow. Despite these occasional hiccups, it’s an efficient solution for managing our finances.

Pros

What I like most about MYOB is its efficiency in handling all my accounting needs. I use it for bookkeeping, reconciling accounts, sending invoices, managing payroll, paying bills, and tracking transactions. It keeps everything organized in one place, making monthly financial reviews straightforward and helping me stay on top of our accounting tasks with ease.

Cons

What I like least about MYOB is that syncing with other software can sometimes be unreliable. For example, integrating MYOB with Total Synergy has caused issues at times, which interrupts my workflow and requires extra troubleshooting.

Andrew
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
4

4.0
Reviewed on 22/12/2023

If you know accounts, MYOB Business is for you

MYOB Business was generally good and could not be faulted. It does what it claims to do and does it well.

Pros

Very in-depth, detailed and robust application and accounting platform for seasoned Accounts Officers, Bookkeepers and Accountants.

Cons

MYOB Business was challenging to learn and become familiar with for those not used to large digital financial applications. Some training was required.

Response from MYOB

Hey Andrew! Thank you for taking the time to share your experience. We're glad to hear that you have been unable to fault MYOB Business! Cheers, Mike.

Replied 2/01/2024
Jodi
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

4.0
Reviewed on 4/09/2024

Great accounting software

Good accounting software. Easy for multiple staff to use.
Easy to add new staff members

Pros

Easy to use. Straightforward
Online or app

Cons

Payroll could be easier to make changes

Jye
  • Industry: Utilities
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 19/10/2024

Myob review

Overall 9/10 has worked well for me and myob capture is great for my business

Pros

MYOB capture, syncs with my CRM & quoting system

Cons

Issues with MYOB capture from time to time

Micheal
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 15/04/2024

MYOB Business Is a Highly Reliable Accounting Solution

Pros

This accounting software has been so reliable.
MYOB Business works so well for us.
MYOB Business is easy to use.

Cons

No cons about MYOB Business.
MYOB Business is brilliant.

Response from MYOB

Hey Micheal! We're really glad to hear MYOB Business is working well for you. Thank you for taking the time to share your thoughts. Cheers, Amanda.

Replied 17/04/2024
Tanveer
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 29/04/2024

An Accounting Solution that Is Accurate to Use

Pros

MYOB Business is a sensational and accurate accounting solution.
I love the simplicity of MYOB Business.

Cons

I do not dislike MYOB Business at all.
MYOB Business is so brilliant.

Valentina
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 10/04/2024

MYOB Business Is a Sensational Accounting Solution

Pros

This accounting solution has been working so well for use due to its effective features.
MYOB Business has been highly reliable and easy to use.

Cons

I do not have cons for MYOB Business.
MYOB Business works so well.

Response from MYOB

Hey Valentina!
Thank you for taking the time to share your thoughts! We're glad to hear it's been an easy experience using MYOB Business.

Replied 16/04/2024
Mbiuki
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 6/05/2024

MYOB Business has Incredible Accouting Features

Pros

The features of this accounting system are incredible.
MYOB Business is so amazing.

Cons

MYOB Business has brilliant features.
No issues about MYOB Business.

Adam
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 17/06/2024

Great for payroll

Pros

We use MYOB for our payroll and it is very simple and functional software

Cons

I don’t have a con for this software as we are very happy with it

Linda
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
3
Ease of Use
2
Customer Support
1

3.0
Reviewed on 5/12/2023

Daily Bookkeeping

On the website version I am completely frustrated. Why is it that I can not open in the app version when the file has been shared with me via the website version??

Pros

Bank Feeds, Date Lock, Balance Sheet, GST Report

Cons

Lack of functionality on website, can't use the find transaction feature.

Response from MYOB

Hey Linda!
Thank you for taking the time to share your thoughts, we really appreciate it!
Regarding the Find Transaction feature, this link here has further information and instructions on how to use it: https://help.myob.com/wiki/display/myob/Finding+transactions
If you're continuing to experience an issue, don't hesitate to reach out to us on any of our social channels or Community Forum - I'll make sure we get to the bottom of it for you. Cheers, Amanda.

Replied 6/12/2023
Amile
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 27/12/2024

MYOB is a great option for bookkeeping

It’s overall very helpful for invoice processing and keeping invoices documents attached to cloud. No need to keep it in your computer drive.

Pros

The invoicing in-tray ables you to drag and drop your invoices on queue to process it smoothly. MYOB captures the details and all you need is a double check if it got the correct details which most of the time is correctly, unless your invoice/receipt is blurry.

Cons

I think it’s the payroll. It’s a bit manual with adding correct times in the timesheets.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
4

4.0
Reviewed on 7/09/2023

Great invoicing software

Pros

MYOB is the solution for managing the companies taxes and invoices in Australia.

Cons

I would love to have it in more languages

Daniele
  • Industry: Building Materials
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

4.0
Reviewed on 19/11/2023

Best accounting software on market

At first it was hard to get my head around, but once I used the support it was easy to ise

Pros

The depth of the accounting softwarealot more features than most

Cons

The annual subscription fee is a tad bit high

Response from MYOB

Hey Daniele! Thank you for taking the time to share your thoughts, we really appreciate it. Cheers, Amanda.

Replied 19/11/2023
Chris
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
1

3.0
Reviewed on 5/09/2023

Okay product with limited face to face support

Very average.

Pros

The software is relatively easy to use.

Cons

It’s hard to get face to face support. Even when I’ve requested it I’ve received an email!! That’s not the support I appreciate. Every response is an email with a link to a webpage. This doesn't always help.

Lachlan
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
2
Customer Support
2

3.0
Reviewed on 21/08/2023

IT business management

MYOB allows simple business management but does not offer advanced simple integrations.

Pros

MYOB allows for client management and invoicing from one system.

Cons

Using this system to manage an IT business is not the most innovative system and it has integration challenges from our PSA.

Elena
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
1

4.0
Reviewed on 6/05/2023

Good software, has been better few years ago

I loved that software in 2006, it was great, so easy to use. Now it is not hat great, customer support needs a lot of improvement. Yet I think other competitors have their problems and overall MYOB is the best soft for a small business.

Pros

I love the soft is so user-friendly. I have been using MYOB since 2006. As an accountant I use XERo, quickbooks, handisoft. I think that from the end user point of view MYOB still easiest business software. From an accountant point of view it is also very user friendly. It helps me fix the mistakes my clients made with an ease. Bank reconciliation used to be great, now, after some modifications it is much worse. Yet , overall I think that MYOB is still the sest business solution for a small business in Australia

Cons

Customer support is not existent. Many of my client switched to Xero or quick books because of terrible customer support in MYOB

Alternatives Considered

QuickBooks Time and Xero

Reasons for Switching to MYOB Business

Easier to use, easier to fix mistakes. At the time XERo did not have general ledger details report which was an essencial
Thomas
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 8/07/2023

Thomas Review

A great experience for first time accounting users.

Pros

It's a great, easy to use product that would suit any type of business.

Cons

It's limited by that it doesn't allow multiple businesses for consolidated accounting, so it'll always lose to bigger systems.

Irina
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 28/11/2023

Great for invoicing

Pros

I have used myob for simple invoicing and it’s flawless. You can tell that it has more capabilities.

Cons

There’s nothing negative about myob and the price is affordable

Response from MYOB

Hey Irina! We're so glad to hear you enjoy using MYOB. Thank you for taking the time to share your experience. Cheers, Amanda.

Replied 29/11/2023
Joshua
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Features
3
Ease of Use
4
Customer Support
0

4.0
Reviewed on 23/08/2022

Great software for small business

Pros

User experience is great and is easy to use for beginners. As the product has been around for some time, the forums are helpful for common issues and troubleshooting. From my experience the online support chat is helpful when needed. The myob capture app is great for recording receipts and invoices on the go for allocation later on desktop.

Cons

Recurring invoices are a great feature, however for my purposes, I would prefer a create from template feature for recurring contacts. Would prefer to have final say/approval over invoice reminders so the template can be customised to the circumstances. Some basic filtering and sorting features could be added for betting tracking of transactions, invoices, etc.

Jennifer
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

3.0
Reviewed on 14/03/2023

Ok platform at the time however went with Xero

Pros

I needed the ability to access accounting transactions online.

Cons

What I liked least about MYOB business is that is was very limited therefore went with Xero.

Brendan
Brendan
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
2
Features
5
Ease of Use
3
Customer Support
4

4.0
Reviewed on 16/02/2023

Full of features.

Great option for this doing day to day business, May be a little expensive for those just starting out.

Pros

Packed with features for invoicing and accounting needs.

Cons

Very expensive when compared to similar products.

Alternatives Considered

Xero and Zoho Invoice

Reasons for Choosing MYOB Business

Trying a few of the features out.

Switched From

Xero and Zoho Invoice

Reasons for Switching to MYOB Business

Just wanted to try it out to see if it was easy to use.
Matthew
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1.0
Reviewed on 18/05/2020

Don't start your business accounting with a regrettable decision, look elsewhere!

Underwhelming to say the least. I was partially sold on the fact that they have a customer service number to assist if need be, don't be fooled by this either, the call centre workers are rather unfamiliar with the MYOB product (unless I was unfortunate enough to speak with their newest member each time) and all my queries had to be looked up each time and they read answers from a screen which I could find on-line myself , they weren't able to elaborate nor answer any further questions I had outside of what was written in front of them.

Pros

Reasonably easy to use but have found Xero to be much better in almost every way.

Cons

Limited features and limited expandability compared to Xero. No was to have a back up of accounting file on your computer. If or once you decide Essentials ins't for you, they do not offer a way to transfer to their own Account Rite product nor do they off to export data to Xero. They will give you 1 month access as a read only before all data is deleted off their server unless you pay $25 Per month for the remaining 5 years you're required to keep the data

Alternatives Considered

QuickBooks Online

Reasons for Switching to MYOB Business

The only reason I foolishly chose MYOB was because of their time and name in the industry and I knew someone else who used MYOB and found them ok at the time but who is also now in the same situation as me and wanting to change over to Xero.
Ellsi
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
4

3.0
Reviewed on 14/01/2023

Good to start but difficult with finer details.

It worked well as a start package for the small business and didn't cost anything for the first year so was a great starting option. However it was difficult to learn and take further with lots of niggly issues.

Pros

Good app availability to easily capture expenses and receipts. Simple to get started and underway with and often free with certain banks etc for the first year.

Cons

Beyond some basic functionality it was difficult to understand how best to do many things. In addition it was very difficult to reconcile amounts where a bank fee had altered the incoming amount. Often resulting in adjusting the original invoice rather than simply applying a fee during reconciliation.

Alternatives Considered

QuickBooks Online and Xero

Reasons for Switching to MYOB Business

Ultimately it was offered free for a year so was a good starting point compares to paying.
Steven
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
2

5.0
Reviewed on 8/09/2022

If you find something good, stick to it.

It has been an essential tool in running our business effectively and maintaining legal compliance since we started in business in 2011.

Pros

The wide range of features and varied reports that can be produced to assist with trackingn expenditure , budgeting and forecasting.
Regular updates keep us compliant with tax law.

Cons

I do not operate the software. Unable to answer.

Gavin
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
2
Customer Support
1

1.0
Reviewed on 10/03/2021

MYOB essentials before it was put on the accountright platform was excellent.

Mostly problems compared to the old software.

Pros

Payroll is ok it has some nice features on pay items but nothing the old essentials could do easily.

Cons

The list is far too long. The old essentials is excellent. All that needed to be done is have the option of reports it had be converted to excel rather than PDF. The decision to go to accountright will be fatal.

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