---
description: Review of ITM IT Asset Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ITM IT Asset Management | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/1888/it-asset-management/software) > [ITM IT Asset Management](/software/334378/itm-it-asset-management)

# ITM IT Asset Management

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> ITM IT Asset Management is designed to help businesses manage IT assets and ensure everything is secure and updated. It enables users to track and free up IT staff from routine support tickets.&#10;&#10;Employees can review the services provided by vendors and get a basic product that just keeps track of hardware. Otherwise, users can get an advanced product to keep track of licenses and external saas products. It provides the ability to automate the provisioning of assets.&#10;&#10;IT Asset Management allows customers to control stock assets including hardware, consumables, and any other types of assets. Features include ITIL-ready service desk, CARO compliance ready,&#10;ISO 27001 ready and IT Act ready.&#10;&#10;ITM provides inside information and includes a supplier based on purchase cycle, product/service quality and post-sale support. IT asset management can also help improve deployment decisions and avoid over-purchase of resources that are not needed. ITM allows users to import functionality. Instead of adding new devices one by one, the import function can be used to add the new device list. Through this quick interface, users can import various assets and their users. It offers a host of functionalities such as network discovery, AD integration, location tracking without privacy issues, RFID barcoding, IT \&amp; non-IT asset management, document management, auto warranty, RDP support, asset history, ROI calculation, AMC/warranty management and threshold management.&#10;&#10;It lets users manage incidents and workflows. ITM Service Desk has configurable page layouts to support organizations' unique service management processes. The ticketing system is not confined to the IT sector, but wherever employees seek IT support to get their issues fixed, users need a ticket tracker. It helps professionals handle customer requests. ITM is ready to manage the helpdesk for the customer success, HR and finance teams. It also lets users access core service desk functionality directly on Android and iOS devices, even from remote locations.&#10;&#10;Users can increase the efficiency of the service desk by utilizing AI technology. It lets users get tickets to the right teams quickly through AI-guided ticket routing, reduce resolution times by suggesting applicable knowledge articles for inbound tickets and deflect ticket submissions through more efficient self-service for requesters.&#10;&#10;Professionals can reduce manual processes that can cause bottlenecks in service delivery workflows by building custom automation rules to route, assign, prioritize and categorize inbound tickets.
> 
> Verdict: Rated **5.0/5** by 37 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 37 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Greenitco technologies Pvt Ltd
- **Location**: Mumbai, India, India
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: 3 pricing plans are available:&#10;&#10;Premium Plan: $99/month&#10;Professional Plan: $199/month&#10;Ultimate Plan: $999/month
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, Italian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Activity Tracking
- Alerts/Notifications
- Asset Tracking
- Audit Management
- Audit Trail
- Barcode/Ticket Scanning
- Change Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Cost Tracking
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Data Visualisation

## Integrations (2 total)

- DealersLink
- Microsoft Azure

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [IT Asset Management Software](https://www.softwareadvice.co.nz/directory/1888/it-asset-management/software)

## Related Categories

- [IT Asset Management Software](https://www.softwareadvice.co.nz/directory/1888/it-asset-management/software)
- [Help Desk Software](https://www.softwareadvice.co.nz/directory/4160/help-desk/software)
- [Procurement Software](https://www.softwareadvice.co.nz/directory/249/procurement-software/software)

## Alternatives

1. [Iru](https://www.softwareadvice.co.nz/software/71745/Iru) — 4.9/5 (480 reviews)
2. [ACMP Suite](https://www.softwareadvice.co.nz/software/449775/ACMP-Inventory) — 4.5/5 (173 reviews)
3. [PDQ Deploy & Inventory](https://www.softwareadvice.co.nz/software/419203/pdq-deploy-and-inventory) — 4.8/5 (341 reviews)
4. [Wasp Asset](https://www.softwareadvice.co.nz/software/126253/assetcloud) — 4.5/5 (376 reviews)
5. [N-central](https://www.softwareadvice.co.nz/software/161863/solarwinds-n-central) — 4.2/5 (253 reviews)

## Reviews

### "17 Year Experience in IT infrastructure, Asset Management, IT Technical support." — 5.0/5

> **Verified Reviewer** | *10 July 2018* | Recommendation rating: 9.0/10
> 
> **Pros**: The functionality and process like the most. Database export import and assign policy for users is the most likely good.
> 
> **Cons**: UI of main page and other design. Need to upgrade webpages design or allow end user to design own page . It would help users to interest in software.
> 
> Manage IT and others department ticking and asset management of Hardware  as well as software.

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### "Best-in-Class IT Asset Management Experience" — 5.0/5

> **Ankur** | *5 January 2026* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: This is a complete asset management solution built on advanced technology. The dashboard is highly intuitive and delivers rich, actionable insights. It comes fully integrated with a robust service-desk solution, and the reporting structure stands out as best in its class.
> 
> **Cons**: While the solution is powerful, the user interface in certain areas could be more intuitive, especially for first-time users.
> 
> My overall experience with ITM IT Asset Management has been excellent. The solution is robust, reliable, and easy to use, with powerful features that simplify asset tracking and management. It has significantly improved operational efficiency and visibility across assets.

-----

### "Enhancing IT Operations with Better Asset Visibility" — 5.0/5

> **Sumit** | *18 March 2026* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: Its structured workflows and clear categorization of assets make daily operations smooth and easy to manage
> 
> **Cons**: A few enhancements in mobile usability would make it even more convenient for users who manage assets on the go.
> 
> It has proven to be a scalable solution that supports growing business needs while maintaining efficiency and control.

-----

### "Comprehensive & Reliable IT Asset Management Solution" — 5.0/5

> **Sanno** | *10 February 2026* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: Provides a complete platform to manage IT assets, tickets, patching, and maintenance all in one place  making daily IT tasks more organized and streamlined. &#10;The dashboard and reporting tools are rich in data and help give great visibility into your entire inventory and support processes.
> 
> **Cons**: I feel that the depth of features makes the system slightly complex to learn at first. &#10; UI elements could be made more intuitive for beginners. &#10;Because it has so many modules, getting comfortable with all parts might take a little time and training.
> 
> Overall, my experience with ITM IT Asset Management has been positive. It’s a solid and dependable tool that does what it promises without overcomplicating things. After the initial learning phase, it becomes a reliable part of daily IT operations and helps keep asset information organized and accurate. It’s especially useful for teams that want better control and visibility over their IT environment.

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### "Powerfull IT Asset Management with integrated Ticketing" — 5.0/5

> **Naresh** | *9 January 2026* | Executive Office | Recommendation rating: 8.0/10
> 
> **Pros**: It brings together ticketing , device management , patch management and many other functionalities through which it makes daily IT operations much more organized
> 
> **Cons**: There isn't much to dislike about ITM Occassionally, minor UI enhancements could make navigation even more initiative but overall the platform is stable ,reliable and continuous improving
> 
> Overall my experience with ITM has been very positive. The platform effectively centralized asset management .

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/334378/itm-it-asset-management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/help-desk/itm-it-asset-management-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/334378/itm-it-asset-management> |
| en-GB | <https://www.softwareadvice.co.uk/software/334378/itm-it-asset-management> |
| en-IE | <https://www.softwareadvice.ie/software/334378/itm-it-asset-management> |
| en-NZ | <https://www.softwareadvice.co.nz/software/334378/itm-it-asset-management> |

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