---
description: Review of CRM.io Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: CRM.io | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# CRM.io

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> CRM.io is a cutting-edge AI-driven CRM platform built to transform sales, marketing, and customer service. By integrating automation, advanced analytics, and artificial intelligence, it empowers businesses to streamline workflows, enhance productivity, and deliver tailored customer experiences effortlessly.&#10;&#10;With an AI Agent, CRM.io simplifies data management through voice and text commands, eliminating manual entry. AI Cadence enables automated, personalized follow-ups across email, SMS, and calls, ensuring consistent engagement. The AI Email Bot automates email responses intelligently, saving time while improving communication quality.&#10;&#10;The platform’s Telephony App integrates voice communication with live call transcription, call recordings, and actionable insights, enabling sales teams to close deals efficiently. WhatsApp Automation supports instant responses, automated workflows, and message templates, boosting customer engagement on a widely-used channel.&#10;&#10;Additionally, CRM.io offers Robotic Process Automation (RPA) to automate repetitive tasks and optimize resource allocation. Its extensive B2B Database provides verified business data to help businesses identify prospects and target the right audience effectively. Advanced analytics tools provide actionable insights into sales pipelines, customer behavior, and team performance.&#10;&#10;Designed with a user-friendly interface, CRM.io is a versatile solution for businesses of all sizes. It combines robust features to manage leads, automate workflows, and improve collaboration. Whether you’re scaling your operations or enhancing customer interactions, CRM.io equips you to thrive in a competitive landscape, driving both revenue growth and operational efficiency.
> 
> Verdict: Rated **4.4/5** by 26 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 26 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: 500apps
- **Founded**: 2019

## Commercial Context

- **Starting Price**: US$948.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Get 50 apps with CRM.io at Just $14.99
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Anguilla, Antigua & Barbuda, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Bermuda, Bhutan, British Virgin Islands, Brunei, Cambodia, Canada, Cayman Islands, China and 73 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Contact Database
- Contact Management
- Customer Database
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard
- Data Import/Export
- Document Storage
- Drag & Drop
- Email Management

## Integrations (6 total)

- Amazon SES
- Gmail
- QuickBooks Online
- SendGrid
- Stripe
- Twilio

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software)

## Related Categories

- [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software)
- [Sales Forecasting Software](https://www.softwareadvice.co.nz/directory/4678/sales-forecasting/software)
- [Sales Force Automation Software](https://www.softwareadvice.co.nz/directory/254/sales-force-automation/software)
- [Lead Management Software](https://www.softwareadvice.co.nz/directory/1682/lead-management/software)
- [Small Business CRM Software](https://www.softwareadvice.co.nz/directory/489/small-business/software)

## Alternatives

1. [Salesforce Sales Cloud](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews)
2. [Zoho CRM](https://www.softwareadvice.co.nz/software/392464/zoho-crm) — 4.3/5 (6964 reviews)
3. [Pipedrive](https://www.softwareadvice.co.nz/software/321306/pipedrive) — 4.5/5 (3042 reviews)
4. [EngageBay CRM](https://www.softwareadvice.co.nz/software/83835/engagebay) — 4.7/5 (907 reviews)
5. [monday CRM](https://www.softwareadvice.co.nz/software/348745/monday-sales-crm) — 4.7/5 (453 reviews)

## Reviews

### "It Has All The Features You Need To Run Your Business With No Problem" — 5.0/5

> **Md Abdul** | *2 February 2022* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: It's great software. It is easy to use and effective. The best thing about it is that you can manage your business from anywhere in the world. You don't need any computer skills because it has an online version of its own which makes management easier for customers who are not able to access computers at their workplace.
> 
> **Cons**: It is an awesome product, it has all the features you need to run your business with no problem. I just love the way that CRM.io helps me and my company grow, we don't have any problems at all when using this product and we are so very happy about it\!
> 
> It is an amazing tool for small business owners and it does everything that I need my CRM to do. It helps me manage all of my customer information which includes customer phone numbers, emails, and addresses as well as billing information. This program also has many built-in features including automated email reminders, time tracking with paystubs, appointment booking system (with automatic appointments), sales reports \&amp; analytics tools (such as lead generation reports), google apps integration, and much more\!

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### "CRM.io gives you a lot" — 5.0/5

> **Petteri** | *12 December 2023* | Professional Training & Coaching | Recommendation rating: 8.0/10
> 
> **Pros**: CRM.io is part of the huge suite for business owners. It is part of 500apps, which has so many application that I'm not yet even using all of them.
> 
> **Cons**: The learning curve of all the application is quite big, but they have excellent support team as well as video trainings.
> 
> For me as a small business owner, CRM.io is great value for many and the other in the business suite included application is just a great plus.

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### "Amazing CRM to Smooth My Work" — 3.0/5

> **Verified Reviewer** | *26 October 2022* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: I like the fact that there are many solutions included into one platform (sales, marketing, revenue, etc....), which makes our lives so much easier because pretty much everyone at the company can use the same CRM at the same time.
> 
> **Cons**: It is sometimes necessary to come to a halt during the day due to service problems in the CRM as we are reliant on it for everything. Moreover, I am concerned that we are losing data or missing important information regarding our deals.

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### "Perfect CRM for most users and small companys" — 4.0/5

> **Ramiro** | *10 December 2021* | Civic & Social Organisation | Recommendation rating: 8.0/10
> 
> **Pros**: Really intuitive CRM. For first experiences in CRMs this will be great for most users. The design its really good, I think this is one of the best pros. More clean, easy to read and easy to load data
> 
> **Cons**: For more experience users sometimes this CRM will be not enough. The external connections are not quite as good as other more expensive CRMs.  Although for the price I thinks its perfect
> 
> My overall experience implementing this for a small business is really good. They start using google sheets and now the have for a free plan a better experience and control of they leads and new opportunities

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### "CRM.io the tool you must have" — 4.0/5

> **Jose Pablo** | *1 January 2022* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: I would like to mention some pros of this platform:&#10;1. This program is easy to integrate, especially when the customer support team comes into place. &#10;2. The entire process is easy and fast, some features are yet to be looked at, but the overall experience is great&#10;3. Highly recommended for your organization
> 
> **Cons**: One of the cons we have found with CRM.io and I know the support team are working on it, is that they take a little time to resolve issues with platform, but we can understand the high demand of their services, due an excellent software.
> 
> Simply, it is the software what achieves what do you expect of it. Besides the feedback about support, it will contribute to your company and its return will be worth the investment.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/334191/crm-io)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/marketing/crm-io-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/334191/crm-io> |
| en-GB | <https://www.softwareadvice.co.uk/software/334191/crm-io> |
| en-IE | <https://www.softwareadvice.ie/software/334191/crm-io> |
| en-NZ | <https://www.softwareadvice.co.nz/software/334191/crm-io> |

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