4.4
Overall rating
Reviews

4.4
Overall rating
Reviews

About FreeAgent

FreeAgent is award-winning online accounting software designed specifically for small businesses, freelancers and their accountants and bookkeepers. Over 100,000 customers use FreeAgent to manage their business accounts – all done simply, without confusing accounting jargon and with a friendly team of support accountants to help them stay on track. FreeAgent is packed full of big features for small businesses. The software helps business owners take care of their day-to-day admin, from managing expenses, running RTI-compliant payroll and time tracking, to creating and sending invoices and monitoring cashflow. On top of this, FreeAgent has a personalised ‘Tax Timeline’ of upcoming deadlines and amounts due, as well as the functionality to file VAT, RTI and Self Assessment returns directly to HMRC. FreeAgent is also Making Tax Digital compatible.
FreeAgent Software - FreeAgent Mobile App
FreeAgent Software - Banking in FreeAgent
FreeAgent Software - Invoices in FreeAgent
FreeAgent Software - Reconciling transactions in FreeAgent
FreeAgent video
FreeAgent Software - FreeAgent Mobile App - thumbnail
FreeAgent Software - Banking in FreeAgent - thumbnail
FreeAgent Software - Invoices in FreeAgent - thumbnail
FreeAgent Software - Reconciling transactions in FreeAgent - thumbnail

FreeAgent pricing

FreeAgent does not have a free version but does offer a free trial. FreeAgent paid version starts at £14.50/month.

Starting Price:
£14.50/month
Free Version:
No
Free trial:
Yes

Alternatives to FreeAgent

FreeAgent Reviews

Feature rating

Value for Money
4.2
Functionality
4.3
Ease of Use
4.3
Customer Support
4.4
5 reviews of 168 View all reviews
Gregory
Gregory
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 20/01/2024

Better than I expected

Pros

I think FreeAgent does its job well. I've never run into technical faults or found anything I needed to do that it couldn't do. My favorite thing about FreeAgent is that my accountant can access the platform and see everything I can. That makes getting information to my accountants or asking questions incredibly slick.

Cons

I moved to FreeAgent from Xero because it's what my accountant knew how to use. I think Xero has slightly better tech and integrations so I would say I don't find FreeAgent as engaging to use. It's hard to criticize for that though because although it's nice to integrate with other systems, I haven't had any major issues getting information into FreeAgent as required.

Lisa
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
3
Customer Support
5

4
Reviewed on 19/10/2023

Excellent option for sole traders who bank with Natwest or Mettle

I use this for my own personal self employed accounts and for various clients - property, uber driver, charity and it works really well. For one of my limited companies - I used Freeagent to file the annual accounts. It was quick, simple and easy. I've been very pleased with it.

Pros

Freeagent has a great invoice design. I like the fact that for a small business - you can get this software and an online bank account at a very reasonable price. I've used the accounts filing option - and it worked. I was delighted and it has saved me so much time!

Cons

Sometimes, I just think its a bit clunky and could be smoother. It does things I don't like e.g. when a sum is received in and is paying 2 invoices - I don't like the way it split payments. I think the chart of accounts could just be a little bit more user friendly, but for a sole trader, if your books are simple - it does the job nicely.

Natalie
  • Industry: Design
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/09/2024

Best accounting software for individuals, small and medium size company

Excellent. From sole trader to setting up and managing my solo-company.

Pros

Easy to learn: I could start from recording basic expenses to manage my bills and invoices.

Cons

Not sure. I found harder to understand reports and some initial set-ups because I don't have a background in accounting, but it all made sense whith the help of customer support and later my accountant.

Alternatives Considered

Xero

Reasons for Choosing FreeAgent

Freeagent gave me more features and was easier to manage complex projects

Switched From

QuickBooks Solopreneur

Reasons for Switching to FreeAgent

Price, features, easier learning curve, customer support.
Preeti
  • Industry: Accounting
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
2

3
Reviewed on 9/09/2024

Cloud based accounting software with average performance

Pros

Ease of use. It is a user friendly software.

Cons

The report quality could have been better. The format used in reports could be improved.

Ben
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 14/06/2024

Great cloud-based accounting

Overall I am very happy with FreeAgent and have very minimal issues, usually very easily resolved, but regardless their software still makes it a lot easier to do accounting and file taxes compared to doing it all on my own.

Pros

FreeAgent is an incredibly supportive and useful tool for someone that is not good with accounting and has a very busy job that makes accounting a very timely task. To be able to rely on software to explain transactions, calculate your income and outgoings as well as file tax for you is very useful without having to worry about a lot of jargon. The support has been very useful at times when needing help with some explanations or more.

Cons

It was a while back that they announced that they could no longer offer accounting support, and always recommend hiring your own accountant, however back when I first signed up for FreeAgent I was sure that they advertised themselves as not requiring an accountant.

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