---
description: Review of SurveySensum Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SurveySensum | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/4627/customer-satisfaction/software) > [SurveySensum](/software/333579/surveysensum)

# SurveySensum

Canonical: https://www.softwareadvice.co.nz/software/333579/surveysensum

> SurveySensum is a leading customer feedback platform that helps you gather and analyze customer feedback and take strategic actions that drive revenue. With its ease of use and exceptional support, it is becoming a preferred choice for both beginners and seasoned professionals. It facilitates businesses to gather and act effectively on their feedback across industries like B2B, SaaS, Telecom, NBFC, etc. 

SurveySensum is not your ordinary CX feedback tool – it is a CX service that helps you achieve your business goals with a customer feedback platform. It comes with seasoned CX professionals who provide end-to-end guidance and support so that you can make your CX program a success. They guide you through the entire process – from survey creation to detailed analysis to extracting valuable action plans and closing the feedback loop in real-time.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SurveySensum
- **Founded**: 2019

## Commercial Context

- **Starting Price**: US$3,600.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: No credit card required  |  No time limit on Free Plan
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Anguilla, Antigua & Barbuda, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Bermuda, Bhutan, British Virgin Islands, Brunei, Cambodia, Cayman Islands, China, Costa Rica, Cuba and 61 more

## Features

- Customer Experience Management
- Customisable Templates
- Data Analysis Tools
- Data Import/Export
- Data Security
- Mobile Survey
- Multi-Channel Distribution
- Offline Response Collection
- Question Library
- Randomisation
- Reporting/Analytics
- Response Quotas
- Response Validation
- Site Intercept Survey
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- URL Customisation

## Integrations (3 total)

- Intercom
- Slack
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Customer Satisfaction Software](https://www.softwareadvice.co.nz/directory/4627/customer-satisfaction/software)

## Related Categories

- [Customer Satisfaction Software](https://www.softwareadvice.co.nz/directory/4627/customer-satisfaction/software)
- [Market Research Software](https://www.softwareadvice.co.nz/directory/4222/market-research/software)
- [Customer Engagement Software](https://www.softwareadvice.co.nz/directory/508/customer-engagement/software)
- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)
- [Survey Software](https://www.softwareadvice.co.nz/directory/4503/survey/software)

## Alternatives

1. [Typeform](https://www.softwareadvice.co.nz/software/324633/typeform) — 4.7/5 (964 reviews)
2. [Survicate](https://www.softwareadvice.co.nz/software/31821/survicate) — 4.6/5 (99 reviews)
3. [Hotjar](https://www.softwareadvice.co.nz/software/136486/hotjar) — 4.6/5 (540 reviews)
4. [SurveySparrow](https://www.softwareadvice.co.nz/software/116049/surveysparrow) — 4.4/5 (121 reviews)
5. [SmartSurvey](https://www.softwareadvice.co.nz/software/156523/smartsurvey) — 4.6/5 (114 reviews)

## Reviews

### "Great product\!" — 5.0/5

> **Deepanshu** | *20 June 2020* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: - Custom dashboards
- Real-time insights
> 
> **Cons**: Integration needs customer support help, however, support team is very helpful.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/333579/surveysensum)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/market-research/surveysensum-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/333579/surveysensum> |
| en-GB | <https://www.softwareadvice.co.uk/software/333579/surveysensum> |
| en-IE | <https://www.softwareadvice.ie/software/333579/surveysensum> |
| en-NZ | <https://www.softwareadvice.co.nz/software/333579/surveysensum> |

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