--- description: Review of XIA Configuration Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: XIA Configuration | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [MSP Software](/directory/4553/msp/software) > [XIA Configuration](/software/332977/xia-configuration) # XIA Configuration Canonical: https://www.softwareadvice.co.nz/software/332977/xia-configuration Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/332977/xia-configuration?page=2) > XIA Configuration is an automated network documentation tool designed for IT professionals to save time and remove the burden of manual auditing and documentation work. It includes built-in reports to speed up the process of auditing your IT environments. The ability to track changes and compare versions makes it easy to troubleshoot any issues or spot misconfiguration. > > Verdict: Rated **4.6/5** by 17 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 17 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CENTREL Solutions - **Location**: Witney, UK - **Founded**: 2008 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: XIA Configuration is licensed based on the number of items a a user wants to document. Contact CENTREL Solutions directly for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Automated Scheduling - Change Tracking - Compliance Tracking - Configuration Management - Contract/License Management - Credential Management - Customisable Branding - Disaster Recovery - Document Generation - Document Storage - Documentation Management - Event Logs - For the IT sector - Help Desk Management - IT Asset Tracking - Inventory Management - Patch Management - Process/Workflow Automation - Remote Access/Control - Reporting & Statistics ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [MSP Software](https://www.softwareadvice.co.nz/directory/4553/msp/software) ## Related Categories - [MSP Software](https://www.softwareadvice.co.nz/directory/4553/msp/software) - [Document Management Software](https://www.softwareadvice.co.nz/directory/722/document-management/software) - [Server Management Software](https://www.softwareadvice.co.nz/directory/4570/server-management/software) - [IT Documentation Software](https://www.softwareadvice.co.nz/directory/4607/it-documentation/software) ## Alternatives 1. 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Having version control was a key element for us; this allows us to determine where and when changes to the environment occur. > > **Cons**: Although quite deep and broad in terms of legacy product coverage, there's still some maturity required in the cloud platform documentation suite. As an Azure consumer we look forward to the development and delivery of more in-depth reports for the cloud environment. > > Very good. The initial setup was a little problematic (and I wouldn't rule out our environment being a contributing factor here), but once running it seems stable and reliable. The support we have received from Centrel has been great; the team are very helpful and open to hearing suggestions on product improvement. ----- ### "Documentation to next level" — 5.0/5 > **Martin Phillip** | *19 June 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: XIA Configuration is a comprehensive IT tool that automates infrastructure documentation, audits configurations for compliance, manages changes, enhances security, allows customization, and generates branded PDF reports, streamlining system management. What is not to like ? > > **Cons**: learning curve steep. When all is up and running and the understanding is in place then this tool is a need to have > > XIA Configuration is a robust tool that offers extensive features for IT documentation and auditing what a MSP need. ----- ### "XIA Configuration Server Review" — 4.0/5 > **Dereje** | *8 November 2023* | Nonprofit Organisation Management | Recommendation rating: 8.0/10 > > **Pros**: -Automated documentation for windows machines (servers and clients). We have seen this best works if you have local active directory. -The report generated is really awsome\! You can do branded reports and many more\! -Custom report via customized SQL statment which give a lot of flexibility is a nice feature. -Version control and comparison of documentation > > **Cons**: -We really did not like the part of Generic Network Device category. Xia needs to improve to correctly identify all the network devices as per their manufacturer and models. We had to do a little bit of manual editing for the report in accordance with our need. > > We have been using Xia since 2018 (test) and we are in general satisified with it. We expect the product to evolve to be one of the top notch product in the near future. ----- ### "IT/Network Documentation Tool: XIA documentation Server - MUST TO HAVE" — 5.0/5 > **Mohammed** | *9 March 2017* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Every bit of it. Really love this product.. > > **Cons**: Licensing needs to be looked into as after a major upgrade Xia server requires new license keys > > One of the biggest items that is almost always missing is documentation from the IT departments. Documenting the IT networks can make the troubleshooting process much more efficient when problems arise. These same network documents can also help you spot areas of your systems and networks that may need to be upgraded, giving you the possibility of earning extra revenue and making sure we adhere to industry best practices. Xia Documentation server has been savior to us as we have a very heterogeneous IT system with Microsoft, Cisco, VMWare, Citrix etc all the industry leading products and technologies and documenting all the applications, networks etc would be impossible without a product like Xia server. We are very grateful that we found this product which apart from documenting also acts like a change management system giving us the full control of what is happening in the network. I think a must tool for all the IT leaders who want to stay top of the game and i think this product is a dream come true to many IT professionals including IT Leaders, Consultants, System Administrators, Service Providers etc. Must have arsenal in the IT kit for today's complex networks and systems. Thank you Centrel Team. ----- ### "XIA Configuration Server has streamlined our ability to keep up to date technical documentation." — 5.0/5 > **Christopher** | *12 July 2017* > > **Pros**: As a Managed Service Provider it is imperative that we are able to rely on an up to date documentation repository when supporting our clients. What was a manual and labour intensive task is now streamlined and essentially keeps our documentation up to date with zero touch from us. Being agent-less is a definite plus. Without fuss, we are able to scan a prospective client's network and develop an inventory of all equipment which assists us with quotations or take on projects. Client deployment and configuration is easy and straight forward. The interface is simple and intuitive and configuration data is presented in a clear hierarchical manner. > > **Cons**: We would like to see the ability to configure XIA to scan and document custom items. Sometimes it feels restrictive to only be able to scan for pre-defined items. It would also be a benefit to be able to edit the pre-defined items. For example, being able to add additional items to be scanned from Exchange. The level of support for scanning and documenting network devices is limited. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/332977/xia-configuration?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/332977/xia-configuration) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data