About Office Practicum

At OP, we know you want to be a champion for your patients. But in order to do that, you need a hassle-free EHR that moves at the speed of kids. The problem is you are tangled in the complexity of running a pediatric practice while trying to navigate a myriad of issues--from staffing shortages and complex billing to keeping your patients current with well visits and vaccines. We believe it shouldn't be so difficult and time-consuming. We understand the frustrations pediatricians are facing with the push and pull of technology when all you really want to do is spend more time providing great patient care (and getting home in time to eat dinner with your own family). You shouldn't have to sacrifice any of this to manage your business. OP leverages our pediatric expertise to help you deliver care efficiently while reducing time wasted on redundant and tiresome tasks. We recognize the unique needs of the patients you treat who will benefit from a pediatric-specific EHR with custom features, reports, and templates. In short, we allow you to treat children like children, not “little adults”. Our EHR complements your workflows and lets you be in complete control of your day. OP offers smooth navigation tools that simplify your patient visits with time-saving pediatric resources placed right at your fingertips – many that you won’t find in other EHRs. These include: Integrated Bright Futures Well Visit templates 200+ pediatric-specific sick visit templates Preemie + Down’s Syndrome growth charts Vaccine management + forecasting Automated school, sports, and camp forms Comprehensive care plans Asthma action plans Mental health tracker Telemedicine Educational resources + handouts Patient Portal Immunization forecasting Patient recalls + reports State + regional immunization registry interfaces Business Analytics + Dashboards In-house pediatric RCM services OP is so much more than a healthcare solutions provider. We’re a community of like-minded independent pediatric practices from around the country who work together to solve business, clinical, and financial problems. With over 6,500 pediatric providers serving the healthcare needs of more than 15 million children and their families, the OP Community ensures that you have a place to share ideas, develop solutions, and mobilize to advocate for change. Our mantra is “we’re better together”. And it shows. Schedule your free consultation today. And in the meantime, check out our video showcasing how we can help you and your staff handle everyday tasks with ease. Stop losing valuable time and resources and join a community motivated to help you thrive.
Office Practicum Software - Adding/editing an appointment
Office Practicum Software - Patient Chart
Office Practicum Software - Pediatric sick visit template
Office Practicum Software - Patient Vaccine forecast screen
Office Practicum Software - Pediatric growth charts, including preemie adjusted curves
Office Practicum Software - Completed asthma action plan
Office Practicum video
Office Practicum Software - Adding/editing an appointment - thumbnail
Office Practicum Software - Patient Chart - thumbnail
Office Practicum Software - Pediatric sick visit template - thumbnail
Office Practicum Software - Patient Vaccine forecast screen - thumbnail
Office Practicum Software - Pediatric growth charts, including preemie adjusted curves - thumbnail

Office Practicum pricing

Office Practicum does not have a free version and does not offer a free trial. Office Practicum paid version starts at US$350.00/month.

Starting Price:
US$350.00/month
Free Version:
No
Free trial:
No

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Office Practicum Reviews

Overall rating

4.2
Write a Review!

Feature rating

Value for Money
3.6
Functionality
4.2
Ease of Use
4.1
Customer Support
4.1
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All Office Practicum Reviews

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276 reviews
Amy
Amy
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

4.0
Reviewed on 19/10/2018

OP review

Overall, my second favorite EMR system in all of my clinics. It's a little dated, but still easy to use.

Pros

I use OP for one of my clinics. It's somewhat dated and not the easiest to use, but it's more tolerable than some of the older software. The patient chart is organized into logical categories, just like Epic - Medications section where you fill out prescriptions, Allergies, etc. Billing is a breeze.

Cons

I would personally have combined the Allergies, PMH, and Problems section together so there's less clicks. Like all EMRs, there's a lot of unnecessary clicking involved, but it's not too bad.

Theresa
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 8/12/2020

Well Thought Out EMR

Overall, Office Practicum works great for our office. We have been able to streamline our clinical and office processes and actively engage our patients. This has resulted in increased visits to our office which definitely affects the bottom line. [SENSITIVE CONTENT HIDDEN] actively engages OP users and helps us with industry questions and updates to OP. The Managers ListServ has also been a wealth of information and finally OP has one of the best customer service teams I have worked with. They are knowledgeable, easy to reach and can resolve questions/solve problems in one contact. I enjoy working with this product, and know you will too!

Pros

This EMR is very user friendly and helped us streamline our work processes. The layout is very easy to navigate and like everything from the charting to the billing functions, including the clearinghouse and patient bill pay to the the referral process, the integrated lab and immunization registry capabilities and the ability to engage our patients/parents in their care via the Patient Portal. I also really like the vaccine management capabilities. This has helped us manage our vaccine inventory. I love the robust reporting capabilities and the ability to do appointment recalls. Everything is pretty seamless and helps us focus on patient care and engaging our patients.

Cons

The thing I liked least which I imagine is the case with most EMRs, is the inability to be able to communicate electronically with other providers who do not have a Direct e-mail address.

Alternatives Considered

Epic and athenaOne

Reasons for Choosing Office Practicum

Needed more functionality and liked that Office Practicum was Pediatric Specific and had a well thought out product with great features

Reasons for Switching to Office Practicum

It was Pediatric specific and we liked the functionality and the layout better and that it included functionality that would help us document and meet Meaningful Use.
Charles
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
5

3.0
Reviewed on 20/03/2021

Perfect for those who are entranced with fussing with bells and whistles

While my own program was 90% designed to be useful and friendly for me, and 10% useful for outsiders, I realized that OP was designed to be 1/3 useful to me, 1/3 useful to the bean counters, and 1/3 useful to lawyers and government statisticians., and consequently, it is simply not very user friendly.

When there is a complex issue to be documented in the medical record, I elect not to try to use a template, but rather sit down at my desk and use Dragon Naturally Speaking to write a lengthy text note describing what is really important for my patient. I use a generic lab requisition for the several labs to which I may send patients, and I use the X-ray requisitions provided by the several radiology groups when I need imaging rather than trying to use the requisitions internal to OP. It is simpler and faster.

Pros

When I first purchased a license for an older version, I noted that the pediatrician/originator was married to the designer/programmer, and having engaged in an emr design process years earlier assumed that there would be a logical, fluid flow to the program. It was OK, but not close to what I had designed years before for myself. As I became more aware of the short-comings and complexity of an emr that would fulfill the fed's meaningful use criteria, I became frustrated. Well child templates for younger kids do work well, but data entry for anything not routine is cumbersome.

Cons

The program in its many subsequent iterations, tweaks and upgrades has become gratuitously complex and fussy with rather erratic logical flow, non-ergonomic positioning of buttons that could/should have been effectively arranged and color coded, unnecessary shifting of positions and redesigns of working fields and enough ongoing problems to require such frequent calls to OP help that we are now on a first name basis.

Phyllis
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4.0
Reviewed on 18/08/2022

Great product, still evolving and working on new issues

It has been good, the set up was hard, but all set ups are hard. They keep improving the product all the time. Their customer support people are top notch and the most friendly helpful group I have worked with in a long time.

Pros

The abiblity to pull care plans that have outstanding patients due

Cons

Sometime too many clicks to do simple things

Verified Reviewer
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 27/02/2018

"This EMR was designed by a pediatrician, and works beautifully for the way pediatricians...

Pros

Simply the best and most comprehensive features available anywhere, OP  comes loaded with over 200 pediatric-specific "sick visit' templates, immunization forecasting, electronic school and camp forms along with pediatric developmental assessments, surveys and disease-specific action plans.
I've used OP for 16 years, and can say with confidence that  it is designed specifically for pediatrics , with tools pediatricians need to both keep kids healthy and improve quality of care."

Cons

Hands down the best of the best for pediatric offices. OP is so user friendly and works around your practice.

Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1.0
Reviewed on 14/10/2021

Honest OP review

We have used OP for five years. I have never been this unhappy with any software. Customer service is nonexistent. There are never fixes to anything yet they continue to push upgrades that end up causing more problems. You pay for a product that does not work. This is the worst EMR I have ever used.

Pros

Absolutely nothing. I have nothing positive to say about OP

Cons

Everything. This is by far the worst EMR I have ever used.

Alternatives Considered

PCC

Reasons for Choosing Office Practicum

The owner of our practice wanted a pediatric specific EMR

Switched From

eClinicalWorks

Reasons for Switching to Office Practicum

The option for cloud based services.
Courtney
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
3
Customer Support
1

1.0
Reviewed on 30/06/2021

Inconsistent EMR

Absolutely horrible. I wish I could say different, but we constantly struggle to get help with this product from customer support and it takes months on end to get answers.

Pros

Scheduling was useful and so was the messaging system within OP

Cons

Customer Support was absolutely terrible. Random updates are made daily without knowledge, and effect a lot of capabilities within OP

Alternatives Considered

Epic

Reasons for Choosing Office Practicum

This product was marketed to us as a pediatric speciality EMR

Switched From

eClinicalWorks

Reasons for Switching to Office Practicum

Pediatric Specific
Jana
Jana
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1.0
Reviewed on 10/08/2022

Don't go there

Please don't buy this product. It will be to expensive to switch to another app like that and you will regret getting OP. It is not user friendly, it is flawed with errors, it goes through periodic updates that remove useful features without considering it's users. It makes changes solely based on profits. You can't access it from abroad, (you can access any other account from banks, hospitals, government agencies.....but not OP citing security risk) ....there is really nothing good to say about this app. Stay away... And do you know that you will be blocked if you try to post negative review on their Facebook page?

Pros

switching from hand written charts otherwise there is nothing good to say

Cons

Frequent updates doctors did not ask for that remove useful features and you can't refuse it. OP crashes with every update and every update causes multiple glitches. Added features that are useless and troublesome increase the cost.

Verified Reviewer
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
3
Ease of Use
4
Customer Support
2

3.0
Reviewed on 29/07/2019

EHR With Potential

OP is easy to use, and has potential to be a great product for pediatric offices, however the cloud version is pretty slow with the update and causes a lot of issues in a busy clinic.

Pros

This EHR is easy to use, with windows like capability and point and click accessibility. It is specifically designed for pediatric offices and does not have extra features that are unnecessary within our office.

Cons

OP has recently gone through an upgrade and they are currently working out bugs. During this time, support has been less than reliable. Access to chat support is non-existent forcing us to spend hours on hold to correct ongoing issues.

Jamie
Jamie
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
2
Customer Support
1

3.0
Reviewed on 10/02/2017

Pretty software lacking functionality and support

This software looks nice but it difficult to use. Lots of set up, constantly changing and no customer support. Reports are difficult to read and don't drill down deep enough to really see what a practice is doing. Not good for practices with multiple locations.

Pros

There is nothing I like about this software.

Cons

Time consuming to use, lacks details, no customer support

Lisa
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 28/09/2017

Nursing and vaccines

OP doesn't forget about their clients!!

Pros

Simplicity of learning use of system and ease of building on knowledge acquired while using system.

Cons

I really get frustrated with updates that at times are not fixed to problems and each year when putting in new flu vaccine.

David
  • Industry: Medical Practice
  • Review Source
Value for Money
4.5
Features
4.5
Ease of Use
5
Customer Support
4.5

4.5
Reviewed on 22/08/2016

Far and Away the BEST EHR for Pediatrics

Pros

The product itself is incredible. I have been using it for over 11 years and am still thrilled with it! The updates are quick and the support is extremely helpful. As it is a Pediatric specific EHR, it is ALWAYS up to date with all the latest recommendations. I absolutely LOVE it!

Cons

Not really a criticism of Connexin software specifically, but I was used to the way things were when I first purchased it, You pay for the software, and get everything. Not a huge fan of now having to pay extra for all the additional "modules" but this is the way ALL software companies seem to be now.

Wayne
  • Industry: Medical Practice
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
4.5

5.0
Reviewed on 29/06/2015

Best EMR that we have used to date

Pros

Our office has previously used 2 other EMR's and I have used 2 other and by far this is the most intuitve and easy to use EMR on the market.
Easy to use and allows for work flow to be easy.
Thinks the way pediatricains think.
Can see where patient is in system from check in to check out
Financial reports easy to use and find out what you need
Easy to enter and keep inventory of vaccines

Cons

When you want to fine tune forms the process is very labor intensive.
However this system allows you to fine tune any report you want once you learn the system.

Sameh
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1.0
Reviewed on 3/06/2021

stay away from it.. BIG SCAM

WORST EXPERIENCE WITH ANY SOFTWARE EVERE HAVE OVER MY 15 YEARS DEALING WITH EMR

Pros

NOTHING ON THIS SYSTEM OR THEIR STAFF CAN BE LIKED

Cons

VERY COMPLEX
THEIR IMPLEMENTATION AND TRAINING TAKE FOREVER BECAUSE THEY KNOW ITS NOT GOOD

Kathy
  • Industry: Medical Practice
  • Review Source
Value for Money
0
Features
3.5
Ease of Use
3.5
Customer Support
4

4.0
Reviewed on 26/08/2014

The more prep work you do prior to going live, the better you are!

Pros

It's pediatric-specific. I love the charge entry and the scrubbing part of it for billing. Messaging is great. It's a robust system.

Cons

It will definitely take your physicians much longer to do their job. Electronic is not quicker. Don't shortchange yourself with training and e-learning time in advance. Scanning paper, having consults, and creating legacies are tedious and a lot of work. We're still trying to work on this process. With paper, the providers could glance at it quickly and sign off on it. Now, you have to scroll down through everything, and it's a much longer process. Physicians are still spending additional time (hours) in the evenings doing messages and reviewing their scans. Billing statements are not user-friendly. They are hard to understand and explain to a patient. There's too much detail on them. There's no training on the upgrades. You have to figure them out yourself.

Peter
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
2
Customer Support
4

1.0
Reviewed on 11/12/2017

Woefully under designed and full of quirks that are not documented. Very poor if you want to...

Pros

Simple
Low cost fee for software and installation
Adequate training materials
Friendly staff
Adequate support

Cons

Weak product with many glitches that surprise you at every turn.
Lacks many features that most larger companies provide.
The low cost of the software and install will be offset by large amounts of time to make it work.
We had to add staff when transitioning off a state-of-the-art system
Beware of internet glitches

Sandy
  • Industry: Medical Practice
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
4.5

5.0
Reviewed on 24/04/2015

Loving Office Practicum

Pros

This product specifically for pediatricians. I love that about it.
The whole company is responsive to the wants/needs of their doctors and quickly incorporate the changes required for standardization that is being required by insurances and governments.

Cons

Scanning documents and their review. This could be a less cumbersome workflow.

Danette
  • Industry: Medical Practice
  • Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
4.5

4.5
Reviewed on 16/05/2016

Pediatric specific EHR

Pros

As a seasoned pediatrician with very little tech savvy, it was important to get an EHR with the most support for pediatric primary care.

Cons

Unfortunately, even OP still requires the user to divide visit notes into each of the buckets of an encounter.....still takes longer than writing the note would take.

Tatyana
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
2

3.0
Reviewed on 17/08/2017

software is nice but implementation process, technical support and sales team transparency are...

Be very clear of what you want and have it penciled into the contract.
Would not use their RCM-they take percentage and your staff still has to do a lot of work.
Prepare to pay, it's not cheap.

Pros

like the immunizations layout.
General flow is nice while you have your templates prepared.
Interfaces are nice when they work.

Cons

Tech support is a total disaster.
Different people are responsible for different parts of the program and have no or minimal knowledge of all of it.
You have to be very specific of what you want and have it put into the contract otherwise they will find a way around it.

John
  • Industry: Medical Practice
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
4.5

5.0
Reviewed on 9/06/2014

Fantastic EMR Product!

Pros

Very user-friendly set up. Customer service is extremely friendly and very helpful in resolving issues. They do a great job of offering ways to connect with other users to get helpful insights or tips on how to better utilize the EMR. The EMR really is developed for pediatric practices because pediatricians developed the software. They do a great job of staying on the leading edge of any government rules and regulations, and they build in easy ways to meet the requirements.

Cons

At times, the response on a case can take a little while depending on the level of complexity of the issue at hand. The reporting capabilities of the EMR are a little restrictive. They are focused more on user-friendliness for physicians and nurses.

Rob
  • Industry: Medical Practice
  • Review Source
Value for Money
0
Features
4.5
Ease of Use
3.5
Customer Support
5

4.5
Reviewed on 1/08/2014

OP Reviews

Pros

It is a sophisticated EMR that has quite an in-depth ability to customize and adapt the system to your personal needs. They also have excellent customer service and help lines for resolving issues, as well as an in-depth database for personal research.

Cons

Because the system is so sophisticated, it takes quite a while to learn and become fluent at using the system. Also, it seems they spent a lot of their budget creating cool unique tools and items that never really get used in a day-to-day process. Finally, it feels like a fairly new system that, while getting better and better every day, has had a lot of obvious issues that would had been fixed if the system was as experienced as the office was lead to believe.

Laura
  • Industry: Medical Practice
  • Review Source
Value for Money
4
Features
4.5
Ease of Use
4
Customer Support
4

4.0
Reviewed on 15/07/2016

Overall we love OP.

Pros

Peds specific. Ease of use in schedule. Extra tools (MU, PCMH), editable reports.

Cons

very little, except sometimes we bring issues to support and they don't take care of it or get back to us with a resolution, or are unable to resolve.

Ravi
  • Industry: Medical Practice
  • Review Source
Value for Money
0
Features
4
Ease of Use
4.5
Customer Support
4

4.5
Reviewed on 7/08/2014

Finally, a pediatric EHR that I like!

Pros

It's a pediatric-oriented EHR that pretty much covers all aspects of pediatric documentation that I want. Immunization registry is pretty cool. We looked at multiple vendors for more than a year before we settled with OP. We are a big practice with 12 providers, and everybody is mostly happy!

Cons

Inserting images (e.g., for rashes) into the patient visit is not feasible now. The patient portal is on its way, so I can't comment on it. The integration with HealthBridge so that we can get labs directly into the chart is still a work in progress. It still crashes here and there in my Mac, but recovery is quick. E-prescribing can be a pain sometimes. Any new version has bugs to be ironed out.

Marianne
  • Industry: Medical Practice
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 1/05/2015

Excellent Program.

Pros

The product is very easy to use and it is solely for pediatricians. The vendor is outstanding with everything including support.

Cons

Nothing at all. This software is the best thing we did for our practice.

Paula
  • Industry: Medical Practice
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
4.5

4.5
Reviewed on 1/05/2015

Office practicum

Pros

Pediatric specific. The longer you work with it the more you learn your around the better it is.

Cons

Some glitches in the billing side as well as diagnostic test.

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