--- description: Review of Korra Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Korra | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Enterprise Search Software](/directory/4368/enterprise-search/software) > [Korra](/software/331223/korra) # Korra Canonical: https://www.softwareadvice.co.nz/software/331223/korra Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/331223/korra?page=2) > Korra is an AI-powered customer support solution designed to help businesses enhance customer service experiences. Korra offers key features, such as a self-service AI chatbot, automated content analysis, and a powerful natural language processing engine. The AI chatbot can handle common customer queries and requests. The content analysis feature scans all customer communications to gain insights. The natural language processing (NLP) engine understands complex customer messages. Korra continuously learns from every interaction to improve over time. Korra has flexible deployment options to suit different needs. It is available as a widget, portal, or software development kit. Additionally, the SDK allows integration into other applications. > > Verdict: Rated **4.8/5** by 17 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 17 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Korra ## Commercial Context - **Starting Price**: US$199.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise) - **Supported Languages**: English, French, German, Hebrew, Spanish - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia and 73 more ## Features - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Analytics - Augmented Analytics - Autocomplete - Automatic Backup - Behaviour Tracking - Behavioural Analytics - Catalog Management - Chat/Messaging - Chatbot - Client Portal - Collaboration Tools - Content Library - Content Management - Customer Activity Tracking ## Integrations (8 total) - Confluence - Dropbox Business - Google Drive - ServiceNow - SugarCRM - Vimeo - YouTube - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Enterprise Search Software](https://www.softwareadvice.co.nz/directory/4368/enterprise-search/software) ## Related Categories - [Enterprise Search Software](https://www.softwareadvice.co.nz/directory/4368/enterprise-search/software) - [Knowledge Base Software](https://www.softwareadvice.co.nz/directory/3898/knowledge-base/software) - [Customer Engagement Software](https://www.softwareadvice.co.nz/directory/508/customer-engagement/software) - [Knowledge Management Software](https://www.softwareadvice.co.nz/directory/1884/knowledge-management/software) - [Customer Support Software](https://www.softwareadvice.co.nz/directory/4658/customer-support/software) ## Alternatives 1. [Guru](https://www.softwareadvice.co.nz/software/103160/guru) — 4.8/5 (639 reviews) 2. [Confluence](https://www.softwareadvice.co.nz/software/430492/confluence) — 4.5/5 (3663 reviews) 3. [Connecteam](https://www.softwareadvice.co.nz/software/109560/connecteam) — 4.6/5 (5058 reviews) 4. [Document360](https://www.softwareadvice.co.nz/software/96197/document360) — 4.7/5 (290 reviews) 5. [Freshservice](https://www.softwareadvice.co.nz/software/436317/freshservice) — 4.5/5 (685 reviews) ## Reviews ### "Best document search" — 5.0/5 > **Anat** | *29 July 2023* | Biotechnology | Recommendation rating: 10.0/10 > > **Pros**: - Accurate results answer compared to others- answer is highlighted inside documents- supports PDFs DOC and PPTs- Easy to use > > **Cons**: - Would love more control over features - like number of results to show etc- Has portal building features that we dont really need- PPT presentation has issues sometimes with the fonts > > Thats the first search engine i found where documents are first class citizens. Results and the GPT summaries are great. The embedded document viewer is very comfortable. Using it for 2 months now. Overall, big thumbs up ----- ### "Korra - WBS" — 5.0/5 > **Leroy** | *6 January 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: The product is great, but I really appreciate the Korra team taking time to understand what we want to accomplish with the product. > > **Cons**: There seems to be a lot of trial and error at the early stages. However, any issues that we have had, or concerns are addressed very quickly. > > Impressive product that our company sees a lot of future value in. ----- ### "WEDGE United Rentals" — 4.0/5 > **Cheryl** | *22 July 2024* | Construction | Recommendation rating: 8.0/10 > > **Pros**: AI integration, chat GPT-like responses, ability to upload multiple media types, that Korra will search within videos. > > **Cons**: We've just launched so cannot comment at this time. > > Positive, thank you Korra team for all your hard work. ----- ### "Develop a KB in days, not months" — 4.0/5 > **Jason** | *30 October 2023* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: Fast and easy. The latest wave of generative AI gives opportunities for rapid development by just dumping documents and videos. Korra does not require systematically adding "articles" the KB. For an organization like ours without a KB and knowledge in various documents, this is ideal. Development of an organizational wide KB took less than a week of collecting documents and adding them to Korra. > > **Cons**: Korra is a startup and a new product. As you might expect, some features common in KM/KB systems were not quite there. Korra is an AI tool looking to become a KM/KB tool, not an existing tool that added AI features. Missing are common KM workflows and processes to ensure information and documents are fresh. This is a next phase of development and didn't hurt our pilot, but it would be a problem in the long-run if these deficits are not addressed. > > You always worry with an early startup whether they can deliver service and a working product. Korra has. They stay in touch and they are active partners in our use case. ----- ### "Fantastic Document Repository Tool" — 5.0/5 > **Yoel** | *24 March 2023* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: In addition to the ease in setting it up, the intuitive way we "publish" additional content the most impressive feature is the end-user interface: simple intuitive and comprehensive > > **Cons**: Still does not natively index GSuite documents unless saved in a non-native format (PDF, Word etc.) > > Impressed with the product from the get-go. Highly recommend ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/331223/korra?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/331223/korra) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data