---
description: Review of Messaging Studio Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Messaging Studio | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Messaging Studio](/software/331085/messaging-studio)

# Messaging Studio

Canonical: https://www.softwareadvice.co.nz/software/331085/messaging-studio

> Messaging Studio is a communication solution for Salesforce tools that helps businesses manage customer interactions across multiple channels via a unified portal. The application sends real-time alerts, which enables agents to respond to messages and ensure compliance with service level agreements (SLAs).

Messaging Studio allows organizations to define different roles and set up user permissions for members across teams and send notifications about incoming customer messages. It includes Einstein Bot Builder, which lets users create and deploy conversational bots to automatically respond to customer queries and gather feedback. Additionally, teams can schedule appointments, share personalized promotions, gather contact information, reduce cart abandonment rate and recommend products to customers. 

Messaging Studio facilitates integration with Slack, Service Cloud, LiveAgent, Salesforce Mobile and other third-party applications. Pricing details are available on request and support is provided via phone, email and other online measures.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: 1440
- **Location**: Park City, US
- **Founded**: 2018

## Commercial Context

- **Pricing Details**: Please contact 1440 directly for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, China, Costa Rica and 80 more

## Features

- API
- Activity Dashboard
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Customisable Branding
- Document Storage
- File Sharing
- Mobile Access
- Multi-Channel Communication
- Proactive Chat
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Single Sign On
- Support Ticket Management

## Integrations (2 total)

- Salesforce Field Service
- Salesforce Service Cloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Live Chat Software](https://www.softwareadvice.co.nz/directory/4569/live-chat/software)

## Alternatives

1. [WhatsApp](https://www.softwareadvice.co.nz/software/285733/whatsapp) — 4.7/5 (16296 reviews)
2. [Slack](https://www.softwareadvice.co.nz/software/154669/slack) — 4.7/5 (24046 reviews)
3. [Text Request](https://www.softwareadvice.co.nz/software/306855/text-request) — 4.6/5 (1193 reviews)
4. [LiveChat](https://www.softwareadvice.co.nz/software/27068/livechat) — 4.6/5 (1715 reviews)
5. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1753 reviews)

## Reviews

### "How is my experience in messaging studio" — 5.0/5

> **Rudra prasad** | *6 December 2022* | Design | Recommendation rating: 8.0/10
> 
> **Pros**: I have been using it for very long time It's easy to texting, live chating etc
> 
> **Cons**: everything is good but one thing is that video call is not so good

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/331085/messaging-studio)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/331085/messaging-studio> |
| en | <https://www.softwareadvice.com/live-chat/messaging-studio-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/331085/messaging-studio> |
| en-GB | <https://www.softwareadvice.co.uk/software/331085/messaging-studio> |
| en-IE | <https://www.softwareadvice.ie/software/331085/messaging-studio> |
| en-NZ | <https://www.softwareadvice.co.nz/software/331085/messaging-studio> |
| fr | <https://www.softwareadvice.fr/software/331085/messaging-studio> |

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