---
description: Review of Softbrik Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Softbrik | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/508/customer-engagement/software) > [Softbrik](/software/330756/softbrik)

# Softbrik

Canonical: https://www.softwareadvice.co.nz/software/330756/softbrik

> Softbrik is a cloud-based customer engagement platform that helps small to large businesses collect customer feedback via voice messages, survey forms, self-learning algorithms, behavioral insights and more. Key features include third-party integration, automated reports, artificial intelligence (AI), alerts/notifications and data analysis.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: Softbrik

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Brazilian Portuguese, Catalan, Chinese, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Hebrew, Hindi, Indonesian, Italian, Polish, Portuguese, Russian, Spanish, Swedish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Access Controls/Permissions
- Alerts/Notifications
- CRM
- Campaign Management
- Communication Management
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customisable Branding
- Customisable Templates
- Customizable Fields
- Email Management
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Multi-Channel Communication
- Multi-Language
- Real-Time Analytics

## Integrations (4 total)

- HubSpot CRM
- HubSpot Marketing Hub
- Salesforce Starter
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Engagement Software](https://www.softwareadvice.co.nz/directory/508/customer-engagement/software)

## Alternatives

1. [Viber](https://www.softwareadvice.co.nz/software/146449/viber) — 4.4/5 (4058 reviews)
2. [Text Request](https://www.softwareadvice.co.nz/software/306855/text-request) — 4.6/5 (1193 reviews)
3. [Slack](https://www.softwareadvice.co.nz/software/154669/slack) — 4.7/5 (24046 reviews)
4. [Tremendous](https://www.softwareadvice.co.nz/software/262872/tremendous-rewards) — 4.8/5 (456 reviews)
5. [Wati](https://www.softwareadvice.co.nz/software/430256/wati) — 4.6/5 (202 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/330756/softbrik)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/softbrik-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/330756/softbrik> |
| en-GB | <https://www.softwareadvice.co.uk/software/330756/softbrik> |
| en-IE | <https://www.softwareadvice.ie/software/330756/softbrik> |
| en-NZ | <https://www.softwareadvice.co.nz/software/330756/softbrik> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Software Advice helps businesses in New Zealand find the best software. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.co.nz","url":"https://www.softwareadvice.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@type":"Organization","@id":"https://www.softwareadvice.co.nz/#organization","parentOrganization":"Gartner, Inc.","sameAs":[]},{"name":"Softbrik","description":"Softbrik is a cloud-based customer engagement platform that helps small to large businesses collect customer feedback via voice messages, survey forms, self-learning algorithms, behavioral insights and more. Key features include third-party integration, automated reports, artificial intelligence (AI), alerts/notifications and data analysis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f9895325-9286-4cf6-aada-71dd0c707628.png","url":"https://www.softwareadvice.co.nz/software/330756/softbrik","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/330756/softbrik#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/508/customer-engagement/software","@type":"ListItem"},{"name":"Softbrik","position":3,"item":"/software/330756/softbrik","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.nz/software/330756/softbrik#breadcrumblist"}]}
</script>