--- description: Review of CounSol.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CounSol.com | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Certified EHR Software](/directory/350/onc-atcb-certified-emr-software/software) > [CounSol.com](/software/33059/counsol) # CounSol.com Canonical: https://www.softwareadvice.co.nz/software/33059/counsol Page: 1 / 34\ Next: [Next page](https://www.softwareadvice.co.nz/software/33059/counsol?page=2) > Voted Best Value Award By Capterra\!\!\! Top Choice for Practice Management\! Personalized. Efficient. Complete. Online practice management exactly the way you want it. Offering live online chat \& video sessions, custom questionnaires \& forms, email messaging, scheduling and calendar, billing and invoicing, treatment plans, and more. Try Us Today to see if you like it as much as our current members do\!\! Now offering 14 Day Free Trial\! (No credit card required). Users can configure a client web portal that allows patients to view emails from users' practices, schedule appointments, pay bills and write in a patient journal. Clients can also access online video and chat sessions with their practitioner. Clients can also receive automated appointment reminders via email, text message or phone recording. Special $5 Off Monthly Rate\! Code: Capterra5 CounSol.com also offers configurable client forms, practice terms and policy agreements, which clients can fill out online. Pricing is per user per month. Support includes an account manager, email and phone support. Mental Health Professionals in private or group practices - Therapists, Counselors(LPC, LCPC, LPCC, LMHC, LMFT, NCC), Psychiatrists, Psychologists, Social Workers(LCSW), Coaches and more. > > Verdict: Rated **4.7/5** by 828 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 828 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CounSol.com - **Location**: Orlando, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$49.95 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Standard - $49.95/month (Best for practices that do not accept insurance) Standard Plus - $59.95/month (Best for private practices that accept insurance) Premium - $64.95/month (Offer online video and chat sessions, don't accept insurance) Premium Plus - $69.95/month (Accept insurance and offer online video and chat sessions) - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Charting - Chat/Messaging - Claims Management - Client Database - Client Management - Client Portal - Compliance Tracking - Confirmations/Reminders - Credit Card Processing - Customisable Forms ## Integrations (9 total) - CSG Forte - CardConnect - Google Calendar - PayJunction - PayPal - PayPal Enterprise Payments - Square Payments - Stripe - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Certified EHR Software](https://www.softwareadvice.co.nz/directory/350/onc-atcb-certified-emr-software/software) ## Related Categories - [Certified EHR Software](https://www.softwareadvice.co.nz/directory/350/onc-atcb-certified-emr-software/software) - [Mac EMR & Medical Billing Software](https://www.softwareadvice.co.nz/directory/426/mac-emr/software) - [iPad EMR Software](https://www.softwareadvice.co.nz/directory/14/tablet-pc-emr-medical-software/software) - [Web Based Medical Billing Software](https://www.softwareadvice.co.nz/directory/15/web-based-medical-billing-software/software) - [Mental Health EHR Software](https://www.softwareadvice.co.nz/directory/16/mental-health-emr-billing-software/software) ## Alternatives 1. [EHR YOUR WAY](https://www.softwareadvice.co.nz/software/3789/ehryourway) — 4.9/5 (527 reviews) 2. [Sessions Health](https://www.softwareadvice.co.nz/software/377550/sessions-health) — 4.9/5 (113 reviews) 3. [Valant EHR Suite](https://www.softwareadvice.co.nz/software/1069/valant-psychiatric-emr) — 4.1/5 (333 reviews) 4. [TherapyNotes, LLC](https://www.softwareadvice.co.nz/software/5615/therapynotes) — 4.7/5 (955 reviews) 5. [Kipu](https://www.softwareadvice.co.nz/software/3226/kipu) — 4.7/5 (214 reviews) ## Reviews ### "Therapist loving CounSol for Client management" — 5.0/5 > **Suzie** | *26 March 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Customer support has been beyond my expectations. My rep, \[sensitive content hidden\], responds to my inquiries within minutes. Counsol has made working my practice so easy to schedule appointments, write notes, send forms to clients, and so much more. I highly recommend Counsol. > > **Cons**: So far, 5 years using Counsol I literally can't thinkg of anything. If I can't figure something out, \[sensitive content hidden\], my customer rep to walk me through whatever it is. > > Counsol makes my work so much simpler. This program offers so many assets, making it a huge value, cost-wise. ----- ### "Reliable and Essential for My Practice Since 2019" — 5.0/5 > **Michael** | *3 October 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: What I like most about CounSol.com is its all-in-one functionality. Having billing, notes, and scheduling in a single secure platform has streamlined my practice and reduced the need for multiple tools. It really allows me to focus more on clinical work rather than administrative tasks. The customer service rep listens and has implemented changes I have requested. > > **Cons**: There is very little to dislike. The system works flawlessly. I don't have any issues with the system. I am a happy and satisfied user. > > As a licensed psychologist, I have been using CounSol.com consistently since 2019, and it has become an indispensable part of my practice. It manages everything I need in one place—client scheduling, billing, secure note-taking, and overall client management. The platform has been stable and reliable, which gives me peace of mind knowing that both my notes and billing are handled securely and efficiently. Value for Money: For the wide range of features provided, the cost is very fair. The seamless integration of billing and documentation saves me considerable time, which more than pays for itself. Customer Support: Customer support has been responsive and helpful whenever I’ve had a question. While I haven’t needed to contact them often due to the software’s dependability, the times I did reach out were handled professionally and quickly. My representative \[sensitive content hidden\] is awesome\! Ease of Use: The interface is straightforward and easy to navigate. Initial setup was smooth, and even though it has many features, it never feels overwhelming. It is very intuitive for daily use. ----- ### "Wonderful, timely attentive customer service puts CouSol above many others" — 4.0/5 > **Cheryl** | *14 August 2024* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: I appreciate the LIVE customer support (WITH AN ACTUAL HUMAN) of my account manager, which has helped me easily navigate the platform when stuck. The account manager has been consistently readily available and responsive, and they're generally very patient and helpful. The user guide is also an excellent resource. > > **Cons**: I wish the platform had more offerings to enhance the client and provider experience, such as https://www.teleo.space/ or note designer. Partnerships like this would be ideal. I don't particularly like the treatment notes template; I would like one similar to Notedesigner, for example, with more options for the sentence completion and treatment modalities etc. I would also like to see mini-tutorials on using the platform most efficiently. Sometimes, I don't always have the time to look through my user guide. For example, if I want to send an announcement to certain clients but not all, how do I do that? I also wish I could include hyperlinks in my documents when sending to clients. In addition, having a 'schedule send' option for emailing clients and sending out pre-scheduled announcements about any of my practice changes or new services would be an excellent feature. Having my clients recieve notification of my social media or new posts from my website via CounSol is another missing feature that would enhance client engagement, retention and education too. The client view of the platform: While I appreciate how the colors are similar to my website, it looks dated and could use sharper, more updated, professional and modern visuals to enhance the client experience. > > Overall, the experience has been positive but I would like to see more features and updates for client and clinician experience. Reviewing the guide, making changes to my practice documentation, etc., takes a lot of dedicated time, which I don't always have. This is somewhat tedious and challenging for those of us who aren't versed in building all of the forms from scratch. I'm grateful for the built-in e-signature feature. ----- ### "Great Program for a great price" — 5.0/5 > **Natalie** | *3 October 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Our experience with CounSol has been outstanding. From the very beginning, we found their platform to be user-friendly and intuitive, making it easy for us to navigate through the various features. The customer support team has been exceptionally responsive and helpful, providing us with prompt assistance whenever we had questions or needed guidance. > > **Cons**: The features offered by CounSol have greatly improved our practice management. The scheduling tools make it easy to book appointments, while the secure messaging and document sharing capabilities allow for seamless communication with our clients. We have noticed a marked improvement in our overall productivity and client satisfaction since we started using their services. > > Additionally, the range of tools and resources offered by CounSol has greatly enhanced our ability to manage client interactions and streamline our workflow. Whether it’s scheduling appointments, managing client records, or facilitating secure communications, everything has been seamless and efficient. Overall, we highly recommend CounSol to anyone seeking a reliable and effective solution for their counseling practice. The combination of excellent service, innovative features, and a commitment to user satisfaction has truly made our experience wonderful. ----- ### "A simple platform but gets the job done" — 4.0/5 > **Abigail** | *19 August 2025* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: It's been easy to use and straightforward. I like how it manages my calendar and sends reminders to my clients > > **Cons**: My clients report having difficulty signing onto their portals. I haven't figured out a way to assign a form for them to fill out on their end. Also the interface is difficult when working with couples (only one member is the account holder and the other is the extra contact) > > It's done the job for me nicely for many years. I'm used to working with the system and my contact point has always been helpful and responsive. ----- Page: 1 / 34\ Next: [Next page](https://www.softwareadvice.co.nz/software/33059/counsol?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/33059/counsol) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data