--- description: Review of Upper Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Upper | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Fleet Management Software](/directory/4558/fleet-management/software) > [Upper](/software/330379/upper) # Upper Canonical: https://www.softwareadvice.co.nz/software/330379/upper Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/330379/upper?page=2) > Navigating the intricate labyrinth of delivery management? Battling with high operational costs, complex route planning, and less-than-stellar customer satisfaction? Upper Route Planner is your robust ally, ready to counter these challenges. This pioneering route planning platform extends a crucial tool to businesses of all magnitudes, aiding you to overcome operational obstacles and revolutionize your delivery process. The core of Upper Route Planner is fortified with advanced optimization algorithms. These intelligent systems streamline your logistics, transforming your delivery process into an efficient, cost-effective, and consistent mechanism. They expertly manage the intricacies of route planning, analyzing myriad factors like traffic trends, delivery slots, and driver availability to devise the most effective routes. This optimization not only curtails the time your drivers spend on the road but also lessens fuel usage, leading to substantial cost savings. However, the advantages of Upper Route Planner aren't confined to operational efficacy alone. By guaranteeing punctual and dependable deliveries, significantly augments customer satisfaction. It offers real-time visibility of your delivery operations, equipping you to keep your customers informed and promptly address any issues that surface. This transparency fosters customer trust and loyalty, providing you with a competitive edge in today's dynamic business landscape. Upper Route Planner is extraordinarily customizable and designed to adjust to the unique needs and challenges of your business. Whether you're a small local shop managing a handful of deliveries per day or a large enterprise handling thousands, Upper Route Planner can scale to meet your requirements. It supports a broad range of sectors, from food delivery, pharmacies, and healthcare, to eCommerce, waste management, and services necessitating efficient scheduling. Regardless of your delivery needs, Upper Route Planner stands by your side. Embrace Upper Route Planner and join the myriad of businesses that have revolutionized their delivery operations. Experience the advantages of efficient route planning, cost savings, and elevated customer satisfaction. Uncover the significant difference Upper Route Planner can make to your business. > > Verdict: Rated **4.6/5** by 44 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 44 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Upper ## Commercial Context - **Starting Price**: US$40.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Our pricing is structured on a per-user, per-month subscription model, with both monthly and annual billing options available to provide flexibility based on business needs. For customers choosing monthly billing, pricing starts at $50 per user per month for the Starter plan, $60 per user per month for the Professional plan, and $89 per user per month for the Optimize plan. The Enterprise plan is custom-priced based on operational requirements. For customers selecting annual billing, discounted rates apply. Annual pricing is $40 per user per month for Starter, $48 per user per month for Professional, and $71 per user per month for Optimize (billed annually). Enterprise annual pricing is customized depending on scale, integration needs, and support requirements. Each tier increases routing capacity and feature access. Plans scale from 250 stops per route to 3,000+ stops per route and unlock advanced capabilities such as live GPS tracking, proof of delivery, AI-powered driver assignment, workload and distance optimization, compliance tools, API access, custom integrations, and dedicated support options. This tiered pricing model allows businesses to select a plan based on delivery volume, operational complexity, and automation requirements, with the flexibility to upgrade as their operations grow. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador and 30 more ## Features - API - Activity Tracking - Alerts/Notifications - Customer Database - Customer History - Customisable Reports - Customisable Templates - Data Import/Export - Delivery Tracking - Dispatch Management - Drag & Drop - Driver Management - Electronic Signature - Food Delivery Dispatching - GPS - Live Driver Tracking - Live Tracking - Location Tracking - Maintenance Management - Mobile Access ## Integrations (7 total) - Google Maps - Google Sheets - GrazeCart - Shopify - WooCommerce - Zapier - monday.com ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Fleet Management Software](https://www.softwareadvice.co.nz/directory/4558/fleet-management/software) ## Related Categories - [Fleet Management Software](https://www.softwareadvice.co.nz/directory/4558/fleet-management/software) - [Food Delivery Software](https://www.softwareadvice.co.nz/directory/1831/food-delivery/software) - [Route Planning Software](https://www.softwareadvice.co.nz/directory/1917/route-planning/software) ## Alternatives 1. [Curri](https://www.softwareadvice.co.nz/software/525328/Curri) — 4.8/5 (88 reviews) 2. [OptimoRoute](https://www.softwareadvice.co.nz/software/78813/optimoroute) — 4.6/5 (259 reviews) 3. [Elite EXTRA](https://www.softwareadvice.co.nz/software/88789/elite-extra) — 4.7/5 (364 reviews) 4. [Jobber](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare) — 4.6/5 (1456 reviews) 5. [Spoke](https://www.softwareadvice.co.nz/software/112170/Spoke) — 4.8/5 (105 reviews) ## Reviews ### "Amazing product" — 5.0/5 > **Jayson** | *11 May 2024* | Alternative Medicine | Recommendation rating: 10.0/10 > > **Pros**: Easy of entering addresses. Ability to export completed route > > **Cons**: Sometimes website can be a bit slow. Like a few seconds. > > Super pleased. I use it daily and will continue to do so ----- ### "Great Service, Easy to Implement" — 5.0/5 > **David** | *25 November 2021* | Food Production | Recommendation rating: 10.0/10 > > **Pros**: I liked that there were no extra setup costs, their route planner took the excel sheets I used before and made upload seemless. The responsive customer service is helpful. > > **Cons**: Learning a new software can have a learning curve that is always challenging. Which ever solution I would have chosen, learning the new system the first few times is a challenge. But the customer service walked me through each step and even came for a site visit to show us tips to setup properly > > Great. ----- ### "\!\!\!\!\!BUYER BEWARE\!\!\!\!\!" — 1.0/5 > **Dalton** | *22 March 2024* | Retail | Recommendation rating: 0.0/10 > > **Pros**: Nothing\! There was absolutely no continuity within the system itself. > > **Cons**: The customer service has ruined any potential for reconciliation of our business\! Lied to and ignored. 6 months down the road and still nothing. > > Absolutely disgusting. I will never recommend this company to anyone\! ----- ### "Highly Recommend" — 5.0/5 > **James** | *17 April 2024* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: I love the ease of use and it doesn't slow down my day. > > **Cons**: I wish it had better note-taking abilities at each stop. Reporting could be a touch more detailed. > > Love it. It does 90% of what I need to do daily. ----- ### "Review On Upper Route Optimization" — 5.0/5 > **Enzo** | *29 December 2023* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: Things we liked are the route optimization, being able to send email and text notifications to all our stops on the list. > > **Cons**: The support could be a little better than just a chat window, but overall they helped with everything and any issues we had were solved. > > It has been great so far. If things change I will update the review. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/330379/upper?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/330379/upper) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data