---
description: Review of Emitrr Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Emitrr | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/4285/review-management/software) > [Emitrr](/software/328657/emitrr)

# Emitrr

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> Emitrr is designed for local businesses wanting to acquire new customers, retain existing customers, and keep schedules. It aims to provide a seamless process of customer engagement and interaction. Businesses can acquire new customers by using the software to send text messages, convert missed calls and webchat to text, engage in text message marketing, collect reviews, and manage and monitor reputations. &#10;&#10;With customer recall and reactivation features, Emitrr helps retain customers. It is designed to keep schedules full by sending reminders and following up with text messages. Businesses may experience an average 90% reduction in no-shows. Emitrr eliminates the need for multiple platforms to manage a business or engage with customers as it integrates with 1000+ local business CRM, EHR, scheduling software, etc. &#10;&#10;There are no setup fees for Emitrr and businesses can access round-the-clock support.
> 
> Verdict: Rated **4.8/5** by 147 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 147 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Emitrr

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- 2-Way Messaging
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Responses
- Automated Scheduling
- Autoresponders
- Brand Management
- CRM
- Call Disposition
- Call Monitoring
- Call Queues
- Call Recording
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID

## Integrations (13 total)

- ABELDent
- Acuity Scheduling
- ClearDent
- DentiMax
- Dentrix
- DrChrono
- Eaglesoft
- Housecall Pro
- HubSpot CRM
- Indeed for Employers
- Zapier
- ZipRecruiter
- eClinicalWorks

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Feedback and Reviews Management Software](https://www.softwareadvice.co.nz/directory/4285/review-management/software)

## Related Categories

- [Feedback and Reviews Management Software](https://www.softwareadvice.co.nz/directory/4285/review-management/software)
- [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software)
- [Reputation Management Software](https://www.softwareadvice.co.nz/directory/4509/reputation-management/software)
- [SMS Marketing Software](https://www.softwareadvice.co.nz/directory/4532/sms-marketing/software)
- [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software)

## Alternatives

1. [Klara](https://www.softwareadvice.co.nz/software/104069/klara) — 4.6/5 (211 reviews)
2. [Carepatron](https://www.softwareadvice.co.nz/software/241061/care-patron) — 4.4/5 (858 reviews)
3. [Review Wave](https://www.softwareadvice.co.nz/software/412209/review-wave) — 4.7/5 (70 reviews)
4. [Doctible](https://www.softwareadvice.co.nz/software/429531/doctible) — 4.8/5 (265 reviews)
5. [CheckinAsyst](https://www.softwareadvice.co.nz/software/264902/checkinasyst) — 4.4/5 (47 reviews)

## Reviews

### "Highly recommended text message marketing platform" — 5.0/5

> **Danielle** | *3 December 2025* | Civic & Social Organisation | Recommendation rating: 9.0/10
> 
> **Pros**: A cost-effective platform to reach and engage clients. Timely responses to inquiries and requests. EMITRR offers a great deal of value for money spent as patient texting reaches many clients and helps to keep them engaged through automated and ongoing patient communication.
> 
> **Cons**: Currently not being able to re-order the properties and customize the layout of Excel data downloads.
> 
> Overall, it's been a great experience\! We appreciate the team's willingness to take our feedback and implement new customizations to meet our needs.

-----

### "Would recommend to anyone" — 5.0/5

> **Patrick** | *6 May 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: The multitude of features and options.  Specifically the two-way messaging and the fact that it enables our patient communcation.  We are not marketing and our other system had marketing restrictions.  That's been a huge difference for our population and use case.
> 
> **Cons**: You can't disable two-way communication for specific users or at all.  But we set auto-replies so it's not a huge barrier.  Just something we'd like to see in the as a future feature.
> 
> Everything has been head and shoulders above our last system.  From onboarding, training, support, ease of use, price - changing any application is risky and often painful.  This was as seamless a transition and it's been so easy to learn and use.

-----

### "Review" — 3.0/5

> **Alex** | *8 February 2022* | Professional Training & Coaching | Recommendation rating: 6.0/10
> 
> **Pros**: The automated responses and review request.
> 
> **Cons**: Not being able to integrate contacts from my phone to your system. Phone call issues.
> 
> Overall the communication has been awesome and everyone is super helpful. The app I'm on the fence about. As of now I'd say it's making my day to day harder and not easier.

-----

### "Love Emitrr.....so far\!" — 5.0/5

> **Sandra** | *14 April 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The customer service was excellent, they stepped me through setting up their system on my two websites and worked along with my marketing people. I am still learning it but it appears to be such a simple, but elegant, design that I know I am going to love it once I learn it\!
> 
> **Cons**: I am hoping they develop some video training on how to use the system more intricately that I can work into my practice and marketing plans.
> 
> I shopped for months for a communication system for bulk messaging \&amp; email that was HIPPA compliant that I can use for patients, clients, friends, acquaintances, etc. Emitrr was the first sytem that I found that was "reasonably priced" for both a small psychotherapy practice and personal use combined.

-----

### "Great Customer Service" — 5.0/5

> **Sumit** | *30 May 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: I like the platform and also how easy it is to reach out to the team and work with them about any questions.
> 
> **Cons**: Honestly, I haven't encountered any major issues with Emitrr so far. If I had to mention something, it would just be a wish for even more integrations or advanced customization options—but overall, it's been a smooth and reliable tool for our need
> 
> I’ve been with Emitrr for over a year now, and honestly, I really like both the platform and the team behind it. We rely on the software heavily—it’s become an essential part of our operations. We haven’t experienced too much downtime as it is very important for our business.

-----

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/328657/emitrr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/call-center/emitrr-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/328657/emitrr> |
| en-GB | <https://www.softwareadvice.co.uk/software/328657/emitrr> |
| en-IE | <https://www.softwareadvice.ie/software/328657/emitrr> |
| en-NZ | <https://www.softwareadvice.co.nz/software/328657/emitrr> |

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