---
description: Review of Got It AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Got It AI | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Got It AI](/software/328053/got-it-ai)

# Got It AI

Canonical: https://www.softwareadvice.co.nz/software/328053/got-it-ai

> Got It AI is an enterprise-ready conversational AI platform that creates generative AI chatbots with ease. The platform includes innovations to manage hallucinations and verify responses based on private or sensitive data sources. Got It AI caters to large enterprises looking to leverage AI for customer service, sales operations, and agent assistance applications.

The platform offers three main products: Hallucination Manager, Agent Copilot, and CX Autopilot. Hallucination Manager verifies the accuracy of generative chatbot responses by checking them against complex data sources. Agent Copilot provides process guidance and knowledge retrieval for human agents assisting customers. CX Autopilot powers customer service chatbots by retrieving knowledge and troubleshooting product issues.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Got It AI

## Commercial Context

- **Pricing model**: Usage Based (Free version available)
- **Pricing Details**: No risk to try. Free to start with no implementation fees. Usage based pricing.
- **Target Audience**: 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- AI/Machine Learning
- Activity Dashboard
- Autoresponders
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Contextual Guidance
- Customer Experience Management
- Customer Service Analytics
- Customer Support
- Customisable Branding
- Drag & Drop
- Generative AI
- Intent Recognition
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Multi-Language

## Integrations (1 total)

- Zendesk Suite

## Support Options

- FAQs/Forum
- Chat

## Category

- [Live Chat Software](https://www.softwareadvice.co.nz/directory/4569/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.softwareadvice.co.nz/directory/4569/live-chat/software)
- [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software)
- [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.nz/directory/4360/artificial-intelligence/software)
- [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software)
- [Customer Success Software](https://www.softwareadvice.co.nz/directory/4628/customer-success/software)

## Alternatives

1. [Tidio](https://www.softwareadvice.co.nz/software/157633/tidio-chat) — 4.7/5 (590 reviews)
2. [Fin](https://www.softwareadvice.co.nz/software/530033/Fin) — 4.6/5 (14 reviews)
3. [inconnect](https://www.softwareadvice.co.nz/software/171892/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews)
4. [Tiledesk](https://www.softwareadvice.co.nz/software/359462/tiledesk) — 4.6/5 (154 reviews)
5. [Ada](https://www.softwareadvice.co.nz/software/171805/ada) — 4.7/5 (15 reviews)

## Reviews

### "Free to start and fast to stand up." — 5.0/5

> **Brian** | *18 October 2021* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: The platform was easy to start \& we were live in 15 minutes. We were able to recreate our FAQ page just by inputting our Zendesk link. My staff is happy that they don't have to answer repetitive tickets and can focus on higher priority customer support issues.
> 
> **Cons**: I'm not sure if they can integrate with anyone other than Zendesk.

-----

### "The chat tool is extremely helpful" — 5.0/5

> **Julien** | *4 November 2021* | Sporting Goods | Recommendation rating: 10.0/10
> 
> **Pros**: It was so fast and simple to set up. Literally took 10 minutes. There's 0 maintenance either as it automatically pulls information from Zendesk.
> 
> **Cons**: They don't have Spanish yet... but I think that's coming soon.
> 
> So far so good. The team is also extremely fast at responding to our inquiries. For a small-midsized business, having someone that cares about their customers goes a long way.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/328053/got-it-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-support/got-it-ai-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/328053/got-it-ai> |
| en-GB | <https://www.softwareadvice.co.uk/software/328053/got-it-ai> |
| en-IE | <https://www.softwareadvice.ie/software/328053/got-it-ai> |
| en-NZ | <https://www.softwareadvice.co.nz/software/328053/got-it-ai> |

-----

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