Google Docs

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

About Google Docs

Google Docs is a web-based document management application designed to help users create and edit documents in real-time. The platform allows employees to collaborate with internal and external stakeholders, add comments and access custom templates for resumes and project reports via a unified portal. Google Docs offers a variety of features such as activity tracking, data export, document generation, file sharing, secure data storage, project management and more. It enables professionals to format text and paragraphs, embed photos, add links and modify fonts. Additionally, it lets managers highlight text, accept or reject suggestions and interact with other users using the chat functionality. Google Docs is available to users for free and on monthly subscriptions. Support is extended via email, documentation, helpdesk and other online measures.
Google Docs Software - Google Docs file

Google Docs pricing

Google Docs has a free version and offers a free trial. Google Docs paid version starts at US$6.00/month.

Starting Price:
US$6.00/month
Free Version:
Yes
Free trial:
Yes

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Google Docs Reviews

Overall rating

4.7
Write a Review!

Feature rating

Value for Money
4.8
Functionality
4.5
Ease of Use
4.7
Customer Support
4.3
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All Google Docs Reviews

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28,263 reviews
Jill
Jill
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5.0
Reviewed on 8/01/2025

Couldn't Survive Without Google Docs

Google Docs is my most-used tool when it comes to day-to-day responsibilities at work.

Pros

I couldn't survive a single day in my career without Google Docs. It is user-friendly, the collaboration options are better than any other platform.

Cons

There are very few things I dislike about Google Docs. With the recent addition of improved tab options, any issues I have had in the past have been addressed.

Tyler
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

5.0
Reviewed on 21/11/2024

Google Docs - Review from a Business Owner & Digital Marketer

Google Docs works well for my business and my digital marketing job for the vast majority of the time. There are minor inconveniences that pop up here and there, but I will certainly be using Google Docs for years to come.

Pros

Google Docs allows for sharing and collaboration capabilities that competing writing processors don't have, or don't do as seamlessly. I also particularly like that I can access my Docs across all of my devices with native applications, which includes the new desktop application for Macbook.

Cons

There are some specific formatting features that Google Docs doesn't have, which I may need to use on occasion. In these instances, I am forced to switch to Microsoft Word. Something more specific to my own workload is that I wish the text formatting features could be more in-depth. I specifically wanted to change a passage of text I pasted from another document to my Google Doc's "Normal Text." However, I wanted to keep the italics in place, and not have them overwritten. I was forced to do this manually instead.

Alternatives Considered

Microsoft Word

Reasons for Switching to Google Docs

Google Docs fits much more seamlessly into my workflow than Microsoft Word, given that we also use Gmail as our primary email provider. It's much more intuitive for my team and I to use Google's suite of applications that get the job done for us. While I do use Microsoft Word on occasion, we spend most of our time using Google Docs instead, given the robust collaboration tools. Most importantly, Google Docs is completely free and doesn't require us to fork over monthly payments for a subscription.
K
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

3.0
Reviewed on 12/02/2024

One solution among many

We use it share creative files back and forth across the country, when better applications aren’t available for whatever reason. One of makes changes to a file, uploads it to Google docs, and the next user down the line can access it for further augmentation. For those purposes, it’s fine, but not the best option out there.

Pros

It works as expected, and is going to be compatible on most modern devices, whether mobile, or in the studio (or office).

Cons

It’s owned and operated by Google. This is just not a company I’d trust with personal information or documents. The nature of our work doesn’t really share such things with Google though. So, I think we’re safe.

A.
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

4.0
Reviewed on 6/10/2024

Oh crap!!!

Pros

I love the fact that I can access Google Doc's anywhere. I also love that work is saved every once in a while without having to click on "save". Gone are the days of "oh crap! I forgot to save!"

Cons

At first Google Docs was not very user friendly but most if not all kinks (that I know of) have been worked out.

Allison
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 14/11/2024

Docs are great for real-time edits, collaboration, and tracking changes.

Overall Docs has been great for my own personal documents, for documents I need to share with clients, and for documents that require collaboration with a team. I like that you can share with different access rights - view only, edit, etc.

Pros

I like that Docs can be edited in real time by multiple people and that you can track the changes people make. I also like that there's a historical record and it's really easy to leave comments and tags for others.

Cons

It's hard to think of something I don't like.

Verified Reviewer
  • Industry: E-Learning
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 30/12/2024

Google docs is the best word processor there is

To me, Google docs is the best word processor there is, it probably has the same functionalities as Word, but its cloud functionalities are better and it works amazing for collaboration.

Pros

It is very easy to use and its cloud features are great. It's super intuitive I recommend it more than any other apps.

Cons

Maybe that it doesn't have many functionalities towards design, like few fonts and stuff like that, but not a big deal.

April
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 24/12/2024

Google docs actually rocks!

Layout is self explanatory, easy to use, and for me free is a big aspect to why I choose to use Google docs.

Pros

Easy to use app free as well I can share documents after I view with others through the app and links to my Google spreadsheet app calendar etc

Cons

My only downside is not being able to access if im not connected to Internet.

Alternatives Considered

Microsoft 365, Microsoft Word and Microsoft Excel

Reasons for Switching to Google Docs

It's free all the time, does the same if not more only doesn't operate offline. That's minor to me so I do give five stars
Pawel
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 15/12/2024

Excellent software

Overall used it for almost all my doc cresting needs

Pros

Works really good. Good to be able to access all my docs in from everywhere

Cons

Would love to have more functions in the doc creator

Samantha
  • Industry: Translation & Localisation
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 12/12/2024

Beats Microsoft Word- Everytime.

We love Google Docs- Super easy way to conveniently use and save documents. All online based, so no installation required, and not taking up space on your computer. I love it!

Pros

Huge pro is cost. - Free to personal users with Google accounts.
I have a Google Pixel, and using Google Docs on the go, is very convient.
You can easily convert Microsoft word into a google doc.
Auto Save in Online Feature- Is a must have.

Cons

Sometimes when using google docs to open word documents, the spacing isnt quite right. But ultimately, Google Docs wins over Microsoft Word, EVERYTIME!

Asim
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 21/12/2024

Amazing software

Pros

Simple interface and interconnectivity to the web app.

Cons

Easy to use drom almost any other software, freely and easily available

Melissa
  • Industry: Environmental Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5.0
Reviewed on 29/05/2024

Administrative assistant at my fingertips

It has helped me run my business. All of my documents look professional and I have gotten a lot of good ideas from the examples and the templates they have

Pros

The templates and the suggestions when putting a document together have been very helpful.They really do have something for every business situation

Cons

It is very tough to speak with somebody.If you have a technical issue navigating through a problem is a bit aggravating.

Alternatives Considered

Microsoft 365

Reasons for Switching to Google Docs

If they can promote my business with my google business page i feel they are the best choice to help me run it.
Josh
  • Industry: E-Learning
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5.0
Reviewed on 20/05/2024

Essential Document Creation/Sharing

Google Docs allows me to do so many things in an easy, collaborative fashion. It's hard to think of a time when I didn't use it, but I know that my organization, productivity, and collaboration have all improved in that time. Google has done a very nice job with this product, and they are always rolling out new features and quality-of-life improvements.

Pros

Every single thing about Google Docs is collaborative, and that is a must-have feature nowadays. All work is automatically saved, the revision history allows me to look back through every single keystroke, and there are so many collaborative features that allow me to work with colleagues in a variety of ways. All documents can easily be shared, copied, and modified in quick fashion. I honestly like everything about this product!

Cons

There isn't much to dislike here. If pressed, I guess that I would say that there could be more template options to work with, but that is a very minor complaint. Everything about this product seems well thought out.

Juan
  • Industry: Outsourcing/Offshoring
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 8/02/2024

No more Lost Docs

It has made my work as a writer easier and safer. I can have everything in Drive and not be afraid of losing any data. It has the history of the changes I have made to each of the files. It keeps my comments and notes, too.

Pros

What I like the most is that the document auto-saves, and if anything happens to the computer or any device I am working on, the file will still be in the drive. I won't lose it.

Cons

There is one little thing I still don't know how to do, and it is to activate a dark mode in which the page turns black.

Verified Reviewer
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5.0
Reviewed on 26/11/2023

Basically my files on a cloud.

The best thing I ever discovered. I feel like I can have my entire office on Google docs, save for the furniture.

Pros

That I can access my files from any device and anywhere in the world as long as I can access the internet. Can't say the same for files I create on the software available on my PC.

Cons

No internet. No files. Wish there was a way I could use it with no internet. Or can I?

Daniel
  • Industry: Utilities
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5.0
Reviewed on 26/11/2023

Google Docs -A work of art

A brilliant piece of software that keeps getting better and better. At first I was mindful to make the change and was hesitant to use the software. Over time this has become a firm favourite and will likely continue to be for many years to come.

Pros

Google Docs delivers a great comprehensive package at zero cost. The ability for this software package to work easily across platforms and be so easy to use everyday has been a major plus and is why this is used on a regular basis to maximise output of my colleagues

Cons

There needs to be a tutorial package on the systems showing how to get the basics and most out of the system. For those who have used rival systems before it can take a while to adapt to the new system.

Alternatives Considered

LibreOffice and Microsoft Excel

Reasons for Choosing Google Docs

Free to use software over paying a yearly fee to use. Massive saving potential

Switched From

Microsoft 365

Reasons for Switching to Google Docs

Free to use software suite over costly software suite.
Reema
  • Industry: Individual & Family Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 27/11/2023

Literally the Best Word Processor

Again, made my life so so much better at work. I can't imagine a world without it now.

Pros

I think you probably have to live under a rock if you don't know the gist of how Google Docs works, but I love Google Docs and use it for everything at work. I work remotely and often need to have a number of staff work on numerous reports at once. Google Docs is seamless for collaboration, if someone messes up you can always go into the history and fix it, and sharing is easy. Additionally, the @ feature where you can assign a comment to a coworker is the best thing ever invented. Microsoft is trying to replicate, but their online sharing is such a mess compared to Google Docs, and their products are way too complex for the output they give you. I swear by Google Docs and Google Sheets at work.

Cons

The only thing Microsoft has over them is the spelling and grammar tool. Google's unfortunately is subpar at best. Whenever I need to do a grad school project, I literally type the whole thing in Docs and export it to Word just to make sure the spelling and grammar is up to par. I would love to not have to do that anymore, and I can tell they are working on it. Once they figure out how to improve that, Google Docs will be a perfect product.

Stella
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

5.0
Reviewed on 27/11/2023

Critical in the work I do.

Critical to my overall job and role at an educational institution.

Pros

I can organize and share in Google Drive. I can also customize editing vs. viewing rights.

Cons

Sometimes I have trouble finding docs if I haven't organized them well. I appreciate that there is a feature that informs of recent documents that you have been editing.

Arthur
  • Industry: Research
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

4.0
Reviewed on 2/02/2024

One of the best out there, but should leave the physical world behind!

Pros

Google Docs is almost unparalleled when it comes to document creation and sharing! The ability to add comments, go into feedback mode, make tasks from comments, are all crucial and things I use weekly if not daily. I love how by default margins and page breaks are gone since it's rare we need to print things at this point.

Cons

I think Google Docs could go even further into the world of digital-only files. One thing I would LOVE for them to implement are collapsible sections so that documents are much easier to navigate and scan through. If I have three massive sections to a Doc, I'd like to hide the other two to focus on the one I'm working on. Also please implement a Latex integration for math and rich text in the form of code blocks.

Gwendolyn
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4.0
Reviewed on 28/10/2024

Google Docs Does it For Me!

It is very accessible and user-friendly. I can easily use it with Gmail and Google Drive and allow other users to access the document. It also helps with storage by saving documents and I don't have to always use Google Drive. It's cost effective and I'm able to train others on it.

Pros

I didn't have money to add Microsoft 365 to my laptop, so I used Google Docs for free.

Cons

I have a system that I use, which will not allow me to use Google Docs.

Verified Reviewer
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5.0
Reviewed on 12/02/2024

Very Good program

This led to the work being done faster and more accurately. The management noticed the amazing change and performance in the work and the work became easier and more advanced.

Pros

Since I used this program, I prefer it a lot because it allows any sharing of my data. In a safe, easy and simple way, which led to rapid development in work performance. However, it has many helpful tools that you can use on the mobile phone as well.

Cons

In fact, I can't see any flaws in it since I used it and it works so well that I always recommend it to my colleagues.

Nikita
Nikita
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
0

4.0
Reviewed on 21/07/2024

Great Notepad for Everyone to Use

Pros

Best platform to manager documents and have them coedited across teams, organizations. Flexible and understandable UI on top of easy online editing. Almost every user has years of experience or familiarity with the tool.

Easily extends filemanagement via apps on other devices and even phones.
A lot of integrations available with existing CRMs and other tools.

Cons

Sometimes copies can become annoying and get to be created mistakenly or due to sharing complexity.
The tool works only online. Some utilities are done in an interesting manner which is not straighworfard.

Karin
Karin
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 24/04/2024

Google Docs is the gold standard of team document creation

Pros

Producing plays requires a huge amount of team work. Collaborating on cast lists, costume inventories, prop plots, set designs and more are made far easier using Google docs. It's so easy to have all parties able to work on the same document, seamlessly, adding comments, tracking versions and seeing who commented what using tags

Cons

Offline editing gets a little tricky for those with multiple accounts but overall it's great

Yousef
Yousef
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 27/12/2023

Google Docs important review

This platform is easy to use for any purpose. Also, you can easily share it with people and safely.

Pros

The most important feature that I like about this platform, that you can easily edit any document and the original one stays as it is.

Cons

There are some features that are missing in this platform such as, the the feature of taking many steps to edit other documents.

Kristina
Kristina
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 3/04/2024

Google Docs: The software that allows you to mange any and all your documents/files!

My overall experience with this software was great. I have absolutely no complaints and would 100% recommend this software to anyone!

Pros

It's easy to use and it's 100 percent free. But it's not only a place to store, create, and manage all your documents and files but you can share them with anyone you need.

Cons

There wasn't anything I didn't like about it.

Maria
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

5.0
Reviewed on 14/02/2024

Esencial tool for a team

I use It everyday to work with my team fir mamy years now. I justo wouldnt gol back to other kind of doc editor.

Pros

I think DOCs is a really useful tool that should be taught from school. Being able to work in the same document with a team or even with customers in real life is very helpful in productivity and creativity

Cons

I think this tool is quite good the way It is

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