--- description: Review of CredentialMyDoc Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CredentialMyDoc | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Credentialing Software](/directory/4719/credentialing/software) > [CredentialMyDoc](/software/327287/credentialmydoc) # CredentialMyDoc Canonical: https://www.softwareadvice.co.nz/software/327287/credentialmydoc Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/327287/credentialmydoc?page=2) > CredentialMyDoc is a cloud-based software that helps organizations streamline credentialing and provider enrollment operations via a unified portal. The platform offers custom reporting, auto-populated forms and interdepartmental collaboration functionality, which enables businesses to improve efficiency across departments. CredentialMyDoc allows users to share forms and other information with external and internal stakeholders via a self-service portal. It offers various features such as form generation, provider portal, custom workflows, payer management, reporting, expiration management and more. Additionally, administrators can store information about providers, tax IDs, location and more in a centralized repository. > > Verdict: Rated **4.3/5** by 71 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 71 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: HealthStream - **Founded**: 1999 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: CredentialMyDoc provides scalable pricing plans charged monthly per provider/ unlimited users. Contact CredentialMyDoc for more information on pricing. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Credential Management - Document Management - Enrollments/Onboarding - Expiration Management - Forms Management - License Verification - Medical Billing - Privileging - Reminders - Self Service Portal - Third-Party Integrations - Web Forms - Workflow Management ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Credentialing Software](https://www.softwareadvice.co.nz/directory/4719/credentialing/software) ## Related Categories - [Credentialing Software](https://www.softwareadvice.co.nz/directory/4719/credentialing/software) - [Medical Software](https://www.softwareadvice.co.nz/directory/4/practice-management-software/software) ## Alternatives 1. [CredentialStream](https://www.softwareadvice.co.nz/software/369455/CredentialStream) — 3.9/5 (120 reviews) 2. [MedTrainer](https://www.softwareadvice.co.nz/software/177844/medtrainer) — 4.3/5 (148 reviews) 3. [POK - Proof of Knowledge](https://www.softwareadvice.co.nz/software/530253/POK) — 5.0/5 (9 reviews) 4. [QGenda](https://www.softwareadvice.co.nz/software/437140/qgenda) — 4.2/5 (68 reviews) 5. [Modio Health](https://www.softwareadvice.co.nz/software/368980/modio-health) — 4.9/5 (29 reviews) ## Reviews ### "Has potential, but needs to be revamped for the specific group" — 2.0/5 > **Brianna** | *19 March 2026* | Medical Practice | Recommendation rating: 3.0/10 > > **Pros**: I do like the ability to house a lot if information in one place, so that the info can be pulled quickly. > > **Cons**: The reports that run are never correct and when something no longer is working and you reach out to support they do not provide any updates on an eta or status of the issue > > It is okay, the communication from CMD support should be alot better when something is broken and no longer working. ----- ### "Extremely User Friendly Functionality" — 4.0/5 > **April** | *11 June 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Easy to navigate and reflects other major credentialing database payors use for credentialing. Highly accessible from anywhere being web based. Tasks are easy to set up and follow. Fully customizable reporting feature is invaluable. Generating enrollment forms is a big time saver. > > **Cons**: Latest update bugs are slowly being worked through and corrected by CMD. > > Customer support is exceptional from direct account contacts and customer support portal. ----- ### "Solid System" — 2.0/5 > **Stephanie** | *17 March 2025* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: Easy to use, pretty intuitive, responsive customer service. > > **Cons**: Not super extensive, but it does meet our needs so ok with that. > > CredentialMyDoc met our needs - no big complaints. ----- ### "Very Happy with CredentialMyDoc" — 4.0/5 > **Tracey** | *12 October 2020* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: I really like the option to create custom reports and how easy it is to do so. There is a wide variety of pre-mapped forms, documents and applications available in the software, and the turn-around time for custom mapping is excellent. The program is very user-friendly and easy to navigate. > > **Cons**: There are some minor errors in the reports generated by CMD. For example, if I want to pull a CME report for a specific date or date range, it will either return no information, or incomplete information, meaning I have to download all CMEs and filter out what I need. Also, some of the headings in the CME report have CMD listed instead of CME (like I said, minor.) I'd also like the option to make changes to certain information across multiple providers. For instance, 85% of our providers have the same credentialing dates and next credentialing dates with our IPA and with many of our carriers, but I still have to go into each payer and IPA for every provider to update these dates every 3 years. An option to push updates to multiple providers for things like this would save dozens of hours that it takes to do it manually. > > I've been really happy with CredentialMyDoc as it has helped to streamline so many of my daily tasks. I'd definitely recommend it to anyone looking for a new credentialing software option. ----- ### "Need more training" — 5.0/5 > **Amanda** | *20 June 2024* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: The info is stored in an easy to read format. Also, ie. If I'm updating malpractice for all providers and in the "malpractice" tab, when I click on the arrow to proceed to the next provider, the malpractice tab opens automatically for them as well. This was a great update\! > > **Cons**: The reporting is not always intuitive, and sometimes comes in an Excel sheet, which takes some editing to turn into a PDF. > > I feel like I need some training in different documents and/or reporting options. I'm sure there is more I can produce with CMD, I just don't know how. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/327287/credentialmydoc?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/327287/credentialmydoc) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data