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About WidePoint
WidePoint is a telecom lifecycle management solution designed to help businesses handle expenses, orders, devices, assets, logistics, policies and more from within a unified platform. Teams can access custom reports to improve decision-making processes and periodic reviews.
The web-based portal allows users to access asset locations within the organization according to requirements. WidePoint enables businesses to track service or device requests and configure role-based and attribute-based access permissions for team members.
WidePoint pricing
WidePoint does not have a free version. WidePoint paid version starts at US$1,000.00/month.
Starting Price:
US$1,000.00/month
Free Version:
No
Free trial:
No
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WidePoint Reviews
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All WidePoint Reviews
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3 reviews
Verified Reviewer
- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
5.0
Reviewed on 22/04/2020
Services Provider - WIDEPOINT
My experience has been very positive. Account management, Helpdesk, and support staff have always been quick to respond with service and solutions.
Pros
Vendor has been very flexible to meet our needs and address any concerns we have.
Cons
No issues with working with Widepoint. Long term partner not looking to change vendors.
Response from WidePoint Solutions
Thank you for taking the time to provide feedback on your experience with WidePoint. We look forward to continuing to support you and your organization for many years to come!
Replied 27/04/2020
Tim
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
5.0
Reviewed on 14/07/2021
WidePoint - Wireless TEM Services (Telecommunications Expense Management)
Overall experience with WidePoint during the past 10+ years has been excellent for our Wireless TEM services. Great customer support from the helpdesk and management. Always provided great support for the Army Corps of Engineers and during national emergencies (flooding, hurricane, fire, border protection, tornado, etc.). While also providing excellent cellular cost savings and billing support. Supported approx. 23,000 devices for the Corps of Engineers.
Pros
WidePoint provided great technical support, billing support, cellular cost reductions, rate plan optimization, and customer helpdesk. Wireless TEM Services included Project Management, Contract Optimization, Inventory Management, Invoice/Billing/Audit services, Rate Plan Optimization, Reporting & Analysis, Dispute Recovery, Procurement services, Help Desk & Break Fix, Transition services, Life Cycle Management, Emergency services, and Online Portal.
Cons
N/A. Online portal software performed very well.
Response from WidePoint Solutions
Thanks Tim. Your feedback is greatly appreciated!
Replied 16/07/2021
Robert
- Industry: Hospitality
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
5.0
Reviewed on 23/04/2020
CDL
Working with the team is great. They always have the information I need.
Pros
Communication from the team is great and they have the information needed.
Cons
Having to run full reports to get report data
Response from WidePoint Solutions
Thank you for taking the time to provide feedback on your experience with WidePoint. We look forward to continuing to support you and your organization for many years to come!
Replied 28/04/2020
