--- description: Review of AbbaDox Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: AbbaDox | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/393/healthcare-crm/software) > [AbbaDox](/software/326487/abbadox-rad) # AbbaDox Canonical: https://www.softwareadvice.co.nz/software/326487/abbadox-rad Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/326487/abbadox-rad?page=2) > AbbaDox is healthcare software provider specializing in radiology workflow solutions. OUR MISSION: Help imaging centers optimize their operations throughout the entire patient journey; 1. Referral: Gain the visibility you need to maintain and grow critical relationships with referring physicians. 2. Scheduling ​\& Intake​: Simplify appointment coordination, digitize the intake process, and automate patient communication 3. Visit \& Procedure​: Empower technologists and radiologists with tools to maximize productivity and enhance reporting. 4. Post-Appointment​: Enhance the patient experience with automated surveys and online payment capabilities. 5. Results Distribution​: Enable referring physicians and patients to quickly and easily access and share results. WHAT WE OFFER: Practice Workflows that Work for You We combine native applications, third-party integrations, and value-added services into a single, easy-to-use solution. 1. Operational Solutions​ CareFlow Radiology Information System (RIS)​ Referral Marketing CRM​ Patient Engagement​ Referring Physician Portal 2. Services​ Interoperability Services​ Enterprise Business Intelligence \& Analytics​ Transcription Services 3. Third-Party Integrations​ Revenue Cycle Management​ PACS​ EHR OUR DIFFERENCES: 1. Scalability Because we’re cloud-native and multi-tenant, we enable you to scale your capacity without limitation.​ 2. Flexibility Be Heard – We thrive on understanding our customers’ challenges and don’t stop until we’ve developed a solution that resolves them. 3. Simplicity Our all-in-one platform simply makes your job easier.​ > > Verdict: Rated **4.7/5** by 31 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 31 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Integrated Document Solutions - **Founded**: 2002 ## Commercial Context - **Pricing Details**: Contact IDS for price/quote - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Puerto Rico, United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Audit Trail - Automated Scheduling - Billing & Invoicing - Claims Management - Client Portal - Collaboration Tools - Communication Management - Contact Management - Customer Database - Customisable Branding - Customisable Reports - DICOM Modality Worklist - Diagnostic Reports - Document Management ## Integrations (10 total) - Availity - ImagineBilling - MedDream - Nuance - OrderWise - Plivo - Retool - RevSpring - Simplicity - UberCloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Healthcare CRM Software](https://www.softwareadvice.co.nz/directory/393/healthcare-crm/software) ## Related Categories - [Healthcare CRM Software](https://www.softwareadvice.co.nz/directory/393/healthcare-crm/software) - [Medical Software](https://www.softwareadvice.co.nz/directory/4/practice-management-software/software) - [Radiology Software](https://www.softwareadvice.co.nz/directory/175/radiology-information-systems/software) - [Patient Portal Software](https://www.softwareadvice.co.nz/directory/1475/patient-portal/software) - [Patient Engagement Software](https://www.softwareadvice.co.nz/directory/3429/patient-engagement/software) ## Alternatives 1. 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I also really like that Abbadox seeks feedback from its users for product enhancement, rather than just guessing or telling us features that we will want to use. > > **Cons**: I would like to see more of the tools integrated directly into the Abbadox Careflow software, such as ScanDocs, Jot Form, etc. I also think the process for setting up scheduling rules could be developed to be more user friendly. Perhaps Abbadox can develop an AI tool that Administrators can use to tell AI changes they want in the schedule or procedure rules and then the AI can apply the rule. Example would be, "Hey AI, change my settings to block Abdominal US exams from being scheduled in the afternoon." and then the AI would apply the appropriate rules to prevent those exams from being booked in the afternoon. > > The experience with Abbadox has been great. The team is helpful to try to come up with creative solutions when a workflow isn't working the way we had it planned prior to go-live. Prior to Abbadox, our system was about 75% manual process or required us to use "bandaid" solutions to accomplish scheduling patients. Now with Abbadox and AI Faxing, we are able to schedule patients much sooner and smoother. ----- ### "Feedback - OSD" — 5.0/5 > **Umair** | *30 April 2025* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: The user friendly interface and workflow optimization > > **Cons**: The system had a lot more bugs than anticipated during launch. We also have experienced numerous outages of various portions of Abbadox, causing major disruptions in patient care. Examples, scandox being down, faxes not coming in. Would like to see easier translation services within Abbadox for patient communications, e.i. not have to make forms for each language. > > It has made my job easier and has given me a better understanding of day to day operations. ----- ### "An amazing product from an outstanding company" — 5.0/5 > **mike** | *30 July 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: It's an easy to use system backed by outstanding customer service. Both their sales and support teams were with us every step of the way. > > **Cons**: Honestly, I haven't found anything I don't like about their system or the company. > > Our overall experience has been great. We do encounter small issues from time to time but the Abbadox support team responds very quickly to our problems and gets them resolved right away. It's also great that the leadership and sales teams check in with us on a regular basis to ensure things are working as they should. ----- ### "AbbaDox Features" — 4.0/5 > **Stephanie** | *3 June 2025* | Medical Practice | Recommendation rating: 6.0/10 > > **Pros**: Now that I know all the functions and options a little better, it will be great to use the SMS notifications for lay letters and reminders to schedule a mammogram > > **Cons**: Not having the option for a new patient to schedule an appointment online. If a patient that has not been to our office before should be able to schedule an appointment without having to call to speak to someone > > Up to today, not great. \[sensitive content hidden\] and \[sensitive content hidden\] have been great to work with and show the features in more detail ----- ### "A great product for our clinic\!" — 5.0/5 > **Jessica** | *4 June 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: It is very versatile. I like that there is more than one way to complete the same task. You pick what works best for you. I am excited for the new changes to come with AbbaDox too\! These changes will help everyone here do their jobs better and that's a good thing\! > > **Cons**: No cons about the product itself. It was really great to have an experienced and knowledgeable AbbaDox team take time with us and listen to our needs. > > I am still learning new avenues of this product almost every day. It has been a great addition to our clinic and look forward to what all it has to offer. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/326487/abbadox-rad?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/326487/abbadox-rad) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data