--- description: Review of Simplesat Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Simplesat | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/4627/customer-satisfaction/software) > [Simplesat](/software/326216/simplesat) # Simplesat Canonical: https://www.softwareadvice.co.nz/software/326216/simplesat Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/326216/simplesat?page=2) > Simplesat is an intuitive and engaging survey tool for service businesses to collect insightful and actionable customer feedback. Simplesat is a cloud-based customer satisfaction survey solution that allows users to set up one-click satisfaction surveys and distribute them to their customers. Customers can embed CSAT and CES (Customer Effort Score) surveys in email signatures or helpdesks, and send quarterly Net Promoter Score (NPS) surveys automatically via email. > > Verdict: Rated **4.8/5** by 61 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 61 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Simplesat - **Location**: Seattle, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$119.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: $79/month, all-inclusive pricing - unlimited customers, users, surveys, and feedback. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, Spain, United Kingdom, United States ## Features - API - Activity Dashboard - Alerts/Notifications - Anonymous Feedback - CES Survey Structure - Commenting/Notes - Complaint Monitoring - Conditional Logic - Customisable Branding - Customisable Forms - Customisable Templates - Data Import/Export - Data Visualisation - Email Management - Feedback Management - Mobile Survey - Multi-Channel Distribution - Multi-Language - NPS Survey Structure - NPS of Customers ## Integrations (64 total) - AWeber - Accelo - Artologik HelpDesk - Atera - Autotask PSA - BrightGauge - Bullhorn ATS & CRM - Calendly - CloudRadial - ConnectWise PSA - Constant Contact - Dropbox Business - Easy8 - Facebook Business Suite - Freshcaller ... and 49 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Chat ## Category - [Customer Satisfaction Software](https://www.softwareadvice.co.nz/directory/4627/customer-satisfaction/software) ## Related Categories - [Customer Satisfaction Software](https://www.softwareadvice.co.nz/directory/4627/customer-satisfaction/software) - [NPS Software](https://www.softwareadvice.co.nz/directory/4116/nps/software) ## Alternatives 1. [SurveyMonkey](https://www.softwareadvice.co.nz/software/157864/surveymonkey) — 4.6/5 (10426 reviews) 2. [Trustpilot](https://www.softwareadvice.co.nz/software/364802/trustpilot) — 4.5/5 (1202 reviews) 3. [Jotform](https://www.softwareadvice.co.nz/software/433821/jotform) — 4.7/5 (2794 reviews) 4. [Survicate](https://www.softwareadvice.co.nz/software/31821/survicate) — 4.6/5 (99 reviews) 5. [Typeform](https://www.softwareadvice.co.nz/software/324633/typeform) — 4.7/5 (945 reviews) ## Reviews ### "Simplesat" — 5.0/5 > **Michael** | *15 March 2019* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Ease of use it great. Publishing to the website as well. > > **Cons**: No integrations to tools like BrightGauge. > > Overall has been great. ----- ### "Nice simple and cost effective" — 4.0/5 > **Verified Reviewer** | *12 March 2019* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Great tracking of surveys and overall scores. > > **Cons**: Wish it had more third-party integration like to Brightgauge would be nice. > > Great for getting end users to click and review simple and neat. ----- ### "Simplesat User Review" — 5.0/5 > **Jon** | *26 March 2019* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: The ease of use is one of the great features. I would have to say it is one of the easiest tools I use during the day. It makes it super quick to see my clients reaction to service that is provided. > > **Cons**: At this point there is not to much for me to pick at for a con. The one thing I would say is the lack of customization for the dashboard for base users is a bummer. It would be nice as a simple user to have the ability to change my view to hide stuff I don't want too see. ----- ### "Simplesat Review" — 4.0/5 > **Verified Reviewer** | *12 March 2019* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: It was easy to use and integrate into my PSA > > **Cons**: Still needs to have some more user control features > > We were having issues getting customer sat surveys consistently and Simplesat has made it so easy and simple we get at least 3 out of 5 responses from our customers ----- ### "Amazingly Amazing" — 5.0/5 > **Verified Reviewer** | *16 March 2019* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: The ease of use of Simplesat is probably the best thing about it. > > **Cons**: There's not much I could say that's bad with Simplesat - it just works\! ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/326216/simplesat?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/326216/simplesat) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data