--- description: Review of Paycom Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Paycom | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Expense Management Software](/directory/427/expense-management/software) > [Paycom](/software/32588/paycom) # Paycom Canonical: https://www.softwareadvice.co.nz/software/32588/paycom Page: 1 / 57\ Next: [Next page](https://www.softwareadvice.co.nz/software/32588/paycom?page=2) > Paycom is a leading provider of human capital management software that helps organizations automate routine decisions and workflows. Through built-in decisioning logic and full-solution automation, Paycom helps reduce manual work, improve consistency and streamline HR and payroll processes. Its single database consolidates HR and payroll data, helping eliminate fragmentation while supporting accurate, seamless workforce management. This integrated approach reduces administrative burden for HR, managers and employees while improving operational efficiency. Founded in 1998, Paycom serves organizations across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider. > > Verdict: Rated **4.4/5** by 1386 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 1386 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Paycom - **Location**: Oklahoma City, US - **Founded**: 1998 ## Commercial Context - **Pricing Details**: Contact Paycom for pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Czech, Dutch, English, European Portuguese, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish, Turkish - **Available Countries**: Canada, Ireland, Mexico, United Kingdom, United States ## Features - 1099 Preparation - 360 Degree Feedback - 401(k) Tracking - ACA Reporting - AI Copilot - AI/Machine Learning - AML Compliance - API - Absence Management - Academic/Education - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Query - Ad hoc Reporting - Alerts/Escalation - Alerts/Notifications - Analytics - Applicant Tracking ## Integrations (2 total) - Indeed for Employers - NetSuite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Expense Management Software](https://www.softwareadvice.co.nz/directory/427/expense-management/software) ## Related Categories - [Expense Management Software](https://www.softwareadvice.co.nz/directory/427/expense-management/software) - [Scheduling Software](https://www.softwareadvice.co.nz/directory/4738/scheduling/software) - [Workflow Management Software](https://www.softwareadvice.co.nz/directory/4272/workflow/software) - [Employee Scheduling Software](https://www.softwareadvice.co.nz/directory/497/employee-scheduling/software) - [Career Management Systems](https://www.softwareadvice.co.nz/directory/4476/career-management/software) ## Alternatives 1. [RUN Powered by ADP](https://www.softwareadvice.co.nz/software/422321/run-powered-by-adp) — 4.6/5 (1521 reviews) 2. [Rippling](https://www.softwareadvice.co.nz/software/410674/rippling) — 4.9/5 (4860 reviews) 3. [Deel](https://www.softwareadvice.co.nz/software/248344/deel) — 4.9/5 (4306 reviews) 4. [BambooHR](https://www.softwareadvice.co.nz/software/27196/bamboohr-payroll) — 4.6/5 (3546 reviews) 5. [Paylocity](https://www.softwareadvice.co.nz/software/4537/web-pay) — 4.3/5 (1927 reviews) ## Reviews ### "A Platform That Has Grown with Our Business" — 5.0/5 > **Brandie** | *25 June 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Paycom has significantly streamlined our payroll and HR processes by bringing payroll, onboarding, timekeeping, benefits, and employee self-service into one platform. Payroll processing is intuitive once configured, and Payroll Preview helps identify potential issues before payroll is finalized. The onboarding experience is seamless for new hires, and the timekeeping tools have reduced manual work while encouraging employees to take ownership of their timecards and approvals. Overall, the platform has improved efficiency for both HR administrators and employees. > > **Cons**: The area with the greatest opportunity for improvement is after-hours support. As an organization with retail locations operating seven days a week, many payroll, scheduling, and timekeeping questions arise outside of traditional business hours, particularly on evenings and weekends. While the AI support tools have improved and continue to get better, they aren't always able to answer more complex questions or guide you to the right solution. That said, my dedicated specialist and support pod have consistently been responsive during business hours and genuinely work to resolve issues thoroughly. Expanding access to knowledgeable support beyond standard business hours would make an already strong platform even better for organizations that operate around the clock. > > We've used Paycom across multiple retail locations and corporate operations, and it has become a central part of our HR and payroll processes. As a multi-state employer, I've found payroll management to be well organized and relatively straightforward across different state requirements. The digital onboarding experience creates a professional first impression for new hires, simplifies the hiring process, and has helped us create a more consistent onboarding experience. The employee self-service features have reduced administrative work by allowing employees to manage many routine tasks themselves, while timekeeping has improved accountability by encouraging employees to review, correct, and approve their own timecards. No HRIS is perfect, but Paycom continues to evolve with new features and has been a reliable solution that has supported our organization's growth. ----- ### "Paycom Survey" — 4.0/5 > **Lizzeth** | *29 July 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: I like that Paycom is very diverse. The things that you are able to do are endless. It takes time to understand how it works but once you know what to do, it's pretty amazing what the system can do. > > **Cons**: Needs improvement on where the side bar scroll bars are when reviewing a list of employees. i have to scroll to the bottom to scroll to the side and then go back up to the top. > > The customer service is great.\[sensitive content hidden\] is our rep, and he is great at his job in assisting our team. ----- ### "Great employee management system" — 5.0/5 > **Alyssa** | *23 March 2026* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: Ease of use in the system and mobile phone compatible. The Paycom app is very easy to use and navigate. > > **Cons**: Still some glitches with location mainly on non-iphone devices. Sometimes harder to login when switching from mobile to desktop. > > Great experience and great software that allows you to access all employee benefits in one place and the customer service is great. ----- ### "A strong HRIS with Room to Grow" — 3.0/5 > **Adelle** | *25 June 2026* | Food & Beverages | Recommendation rating: 8.0/10 > > **Pros**: I like that Paycom keeps so many HR and payroll functions in one place. The system is pretty user-friendly and it's convenient to have payroll, time keeping, PTO, and EE information all accessible through a single platform. I believe it's helped streamline our HR and payroll processes while improving efficiency. The ESS features are helpful and easy to operate. > > **Cons**: The system is very robust and almost too customizable. Some processes can feel very overly complex for simple tasks. For example, updating EE records, making payroll adjustments, or finding specific settings require navigating through multiple menus. Creating custom reports can also be a huge learning curve, especially when trying to locate the right data fields or filters. There are also changes that happen within the system that seem to happen overnight that we don't get made aware of. Communication of those updates coming to us would be really helpful. > > This is the second job I've had that uses Paycom. Overall, the experience of using the system at both jobs have been pretty positive. The platform is user-friendly for everyday tasks, offers a wide range of HR and payroll functionality, and helps improve efficiency by keeping everything in one place. Although there are some administrative processes that can be more complex than necessary, it's a dependable system that meets most of our organization's needs well. ----- ### "Strong Implementation Support & User-Friendly Platform with Room to Grow" — 4.0/5 > **Kimberly** | *27 May 2026* | Utilities | Recommendation rating: 8.0/10 > > **Pros**: Excellent implementation team collaboration: The Paycom team worked closely with us throughout implementation and communication was spot on. They remained engaged, responsive, and genuinely worked to understand our business needs. Strong problem-solving for unique setups: We are a very unique organization with many specialized payroll, HR, and timekeeping requirements. Although there were hiccups during implementation, the Paycom team stayed on top of our special requests and worked hard to find workable solutions. User-friendly platform: Ease of use has been a big plus. The IWant feature is especially helpful and makes navigating the system much easier for both employees and administrators. Continuous improvement mindset: Even when challenges came up, the implementation team stayed focused on getting issues resolved rather than letting things stall. > > **Cons**: Implementation hiccups: As with any major system transition, there were bumps along the way. Some processes took extra time to configure due to our complex and unique business requirements. Learning curve: We are still learning the platform and finishing up a few items for full implementation, so there are areas we are still exploring and refining internally. > > While implementation had its challenges, we are pleased with the process thus far. Paycom has shown a willingness to partner with us, listen to our needs, and find solutions. We feel confident that as we continue learning the system and complete implementation, our experience will only continue to improve. ----- Page: 1 / 57\ Next: [Next page](https://www.softwareadvice.co.nz/software/32588/paycom?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/32588/paycom) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data