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About Paycom
Paycom offers user-friendly HR and employee-driven payroll technology to enhance the employee life cycle, in a single software. Paycom drives efficiencies, increases data integrity and gives employees power over their HR information through a self-service app. Employees already manage their timecards, PTO, benefits and more. Now they can own their payroll, which results in improved accuracy, reduced employer liability, increased process oversight and unparalleled employee insight into their pay.
What is Paycom?
How do I use Paycom?
Who uses Paycom?
How much does Paycom cost?
Does Paycom have an app?
What is Paycom?
Paycom is a human resource and payroll software that provides talent acquisition, talent management, time and labor management and more.
How do I use Paycom?
Paycom helps users automate the entire process of talent acquisition. It includes a fully featured applicant tracking system that automatically posts to online job boards and filters out unqualified candidates. The onboarding process is self-serve, assigning candidates checklists and online forms to be completed. The system automatically finds tax credits and monitors the federal tax code for any updates. The automatic payroll system allows employees to manage their expenses through an intuitive app. Paycom also allows users to conduct background checks and e-verify candidates.
Who uses Paycom?
Paycom is used by CEOs, owners, finance executives, HR managers, IT decision makers, operations executives, and payroll managers.
How much does Paycom cost?
Contact Paycom for pricing details.
Does Paycom have an app?
Paycom has an iOS and Android app, called Beti, for employees to manage their benefits, expenses, and payroll.
Paycom pricing
Paycom does not have a free version and does not offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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Paycom Reviews
Feature rating
5 reviews of 912
View all reviews
Brandon
- Industry: Food Production
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 4/01/2024
The easy way to manage and view your paycheck and schedule
Pros
The easy and hassle free way to view and manage my paycheck and work schedule at home or on the go
Cons
I didn't have any dislikes about this product.
Response from Paycom
We're grateful you took the time to leave us a review, Brandon! It's great to hear Paycom made accessing your information so convenient!
Replied 5/01/2024
Alan
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5
4
Reviewed on 16/08/2023
Paycom simplifies payroll processes for our company
Employees will be responsible for their own actions going forward. Our company's cultural flaws have been exposed through Paycom software. It's making us evolve, but in a positive direction.
Pros
Your sales representative and the service staff are committed to answering your inquiries and resolving any problems that may arise. I've worked in similar roles with other services before, and they're just not the same.
Cons
Since our previous leader left the organization, communication with our new leader has been difficult. No one else was as helpful in guiding me through the steps as he was. Considered myself safe because I had previously used Paycom. I was completely unfamiliar with the Betti component.
Response from Paycom
We are happy to hear that Paycom's software has been instrumental in your organization's growth. Our team is committed to providing solutions that meet your specific needs and we appreciate your trust in us.
Replied 21/08/2023
Keydra
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Weekly for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
4
Reviewed on 20/08/2024
Paycom for the win!
Pros
The integrated system was a breeze to work with. Managing my staffs' time was easier than with other top-rated software. The staff requests changes and off days through the app or online and the approval/denial/ change process is extremely easy.
Cons
With our version, we have a time clock attached, the time clock gave us problems when we set up new employees and I had to call customer service each time. It would not accept the add in however, we found out the time clock itself had an issue and was not functioning as it should have. It was replaced and now functions correctly.
Response from Paycom
Keydra, we're happy to hear our software was a breeze to work with and integrate! We appreciate your partnership and thank you for the positive review!
Replied 22/08/2024
Christine
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
1
Features
2
Ease of Use
2
Customer Support
1
2
Reviewed on 1/04/2022
Honestly not worth the cost
We've had Paycom for 3 years. Not a single rep we've ever worked with has had HR or payroll experience so they have no context for any of our questions or issues. You have to explain to the customer service rep how their own system works in order for them to understand the problem you're having. We've also had 6 different customer service reps in 3 years - they keep quitting. I don't blame them, they aren't given any of the knowledge or tools to actually be helpful. And don't expect to actually be able to get through to your rep when you call, you'll get someone else who knows even less. When you do get your rep, they always have to "get back to you" about your question but they rarely do. The most common answer or solution is "oh, the system can't do that but we'll put in a suggestion for it with our development team". Still waiting on most of those developments.
Their big selling point is that it saves time - the trick is they mean it saves the employees time, not the Payroll people, not the HR people, not the IT people. For all of these people, processing time has doubled and some things are literally impossible to do in the system, things that are standard in any other system.
Everything is designed to charge you more money and everything is overpriced. We're currently being forced into an update to their payroll module that will also cost more money. It's not an optional upgrade and it's not an upgrade we want or need, but we will be forced into it anyway.
Pros
Once you understand how it works, you can figure most things out for yourself. And you'll have to.
Cons
Everything is so manual that administrators will spend a lot of additional time on processes and transactions. Customer Service is really terrible - they don't know how their own system works and they don't follow through on commitments.
Response from Paycom
Hi, Christine. We've been in contact with the team serving your organization and they are working diligently to connect with your team to begin addressing your concerns while you're out of office. We greatly value your business and look forward to improving our partnership. If we can be of further assistance, please reach out to us at [email protected].
Replied 5/04/2022
Nathaniel
- Industry: Electrical/Electronic Manufacturing
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
3
4
Reviewed on 10/06/2024
Paycom is the better alternative
Overall I have really enjoyed the ease of use and streamlined experience.
Pros
Paycom has all the same benefits that the big names like ADP have for a better price.
Cons
PTO accruals and usage is somewhat confusing.
Response from Paycom
Nathaniel, we're happy to hear how Paycom has been the better alternative for your organization! Thank you for the positive review!
Replied 13/06/2024
