--- description: Review of GoCardless Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: GoCardless | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/4526/online-payment/software) > [GoCardless](/software/325192/gocardless) # GoCardless Canonical: https://www.softwareadvice.co.nz/software/325192/gocardless Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/325192/gocardless?page=2) > GoCardless is a leader in bank payments, including bank debit, real-time payments, and open banking. We believe bank payments are the best way for businesses to pay and get paid. We put you in control. Reducing complexity, cost, and friction in the payment process. Our platform brings Direct Debit into the digital age, building the best system for collecting recurring and one-off payments. Businesses of all sizes use GoCardless to collect and send payments confidently and securely—without the chasing, stress, or hidden fees. Over 100,000 businesses around the world trust us to power their payments, processing over $130 billion each year. Our clients range from small businesses to household names such as Box, TripAdvisor, Virgin, and The Guardian. You can collect and send payments across multiple countries and currencies, with support for a range of Direct Debit schemes across the UK and Europe. We help our customers face their payment challenges head-on. Our platform offers key features like automatically recovering failed payments with Success+, challenging chargebacks, and fighting fraud. We connect to over 2,500 banks, facilitating the adoption of open banking payments and data services. Plus, you can benefit from effortless integrations with world-leading accountancy, membership, and subscription software, including Xero, QuickBooks, Sage, and Zuora. The easy way to get paid. > > Verdict: Rated **4.0/5** by 88 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 88 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.5/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: GoCardless - **Location**: London, UK - **Founded**: 2011 ## Commercial Context - **Pricing model**: Usage Based - **Pricing Details**: Four usage-based plans priced per transaction in GBP. Standard, Advanced, and Pro tiers charge different percentage plus fixed-fee rates per transaction with increasing payment protection features. A Custom plan is available with bespoke pricing, volume-based discounts, and dedicated support for higher-volume businesses. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Dutch, English, French, German, Portuguese, Spanish - **Available Countries**: Germany, United Kingdom ## Features - API - Accounting Integration - Alerts/Notifications - Billing & Invoicing - Customisable Branding - Data Security - Electronic Payments - Invoice Creation - Invoice History - Multi-Currency - Online Invoicing - Online Payments - Payment Gateway Integration - Payment Processing - Payment Reconciliation - Project Billing - Projections - Recurring Invoicing - Recurring/Subscription Billing - Reporting/Analytics ## Integrations (4 total) - QuickBooks Online Advanced - Sage CRM - Xero - Zuora ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Payment Processing Software](https://www.softwareadvice.co.nz/directory/4526/online-payment/software) ## Related Categories - [Payment Processing Software](https://www.softwareadvice.co.nz/directory/4526/online-payment/software) - [Billing and Invoicing Software](https://www.softwareadvice.co.nz/directory/263/billing-invoicing-software/software) - [Recurring Billing Software](https://www.softwareadvice.co.nz/directory/3324/recurring-billing/software) ## Alternatives 1. 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[Square Point of Sale](https://www.softwareadvice.co.nz/software/374161/square-register-pos) — 4.6/5 (3039 reviews) ## Reviews ### "Easy way to win time" — 4.0/5 > **Ludovic** | *6 December 2022* | Sports | Recommendation rating: 8.0/10 > > **Pros**: with team-up integration i win so much time. recurrent memberships payments.So easy way to develop payment in our boxes. > > **Cons**: possibility to decrease charges for little payment. 0,20centimes for little payment is so big. in the past we used for so much payment now it's too expensive for little payment. 0,20cent add-on has been living like an horrible news for us.. We need to use stripe now for that. > > Great, just for little payments the charges update had changed our way to work with that. For the rest, we love it. ----- ### "Excellent payment portal where I don't need to lift a finger" — 5.0/5 > **Luke** | *9 June 2025* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: GoCardless is so easy to use and doesn't over-complicate things by adding unnecessary features or settings. The dashboard is user-friendly and it doesn't take long to get your head around it. Having the automated payments and being able to take one-off payments using DD is so useful. The interest-free period was extremely generous too. > > **Cons**: I would quite like to have more autonomy on designing how the customer payment request looks/is designed. Getting paid out does take a bit of time, but not terrible. > > Really really pleased with this service. I was debating whether just to control my own payments once the interest free period is over, but the charges are minimal and it's worth the peace of mind and time saving. ----- ### "NEVER Use This Service - They are the WORST\!" — 1.0/5 > **Dustin** | *4 December 2024* | Financial Services | Recommendation rating: 0.0/10 > > **Pros**: The provide of their service, which they have broken. > > **Cons**: Everything about actually working with them. > > I HATE this business\!\! They are the absolute worst. They allow you accept payments from customers, and THEN they suspend your account. The "Account Review" team can ONLY be reached by email and then NEVER respond. They have over $40,000 of my funds and have holding my account hostage for over two weeks and counting... ----- ### "Great little system for handling direct debit payments" — 5.0/5 > **Jane** | *23 April 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: It’s really easy to setup, and it’s really easy for my customers to setup their payments, even though many of them are not very IT savvy. I love that this software just gets on with the job of dealing with my customer payments and I rarely have to get involved\! > > **Cons**: The only thing I noticed it was missing was the ability to take payment in all currencies. We have used it for sterling, euro and Australian dollar payments. We would have used it for Japanese yen too had the facility been there. > > The big benefit is that it just deals with all the payments behind the scenes and saves me so much time. I only have to get involved on the rare occasions that a payment fails or something unusual occurs, and then it flags this up for me. ----- ### "GoCardless for WooCommerce & Xero Payments" — 4.0/5 > **Verified Reviewer** | *22 April 2022* | Design | Recommendation rating: 8.0/10 > > **Pros**: I now offer GoCardless as an alternative to Stripe for my website recurring payments (subscriptions). Many clients prefer paying from their bank account over a credit card, and I am happy to have an auto billing option that provides that service to them. > > **Cons**: It seems to take a while for payments to clear in my account. Just be mindful of this before implementing - if you thought Stripe was slow, GoCardless is slower. Factor that into your decision. > > Overall, I am happy with GoCardless. At first I just offered it on my Xero invoices, but since moving my invoicing and subscriptions to WooCommerce, I have implemented it on there too. I found my Xero connection wouldn't stay connected after I had it linked to WooCommerce though - not sure if thats a fault, or intentional. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/325192/gocardless?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/325192/gocardless) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data